Concentrix Corporation BPO Executive Interview Questions and Answers for Freshers

To increase sales numbers, focus on customer needs, improve marketing strategies, and incentivize sales teams.

• Identify customer needs and tailor products/services accordingly

• Improve marketing strategies to reach target audience effectively

• Incentivize sales teams with bonuses or commissions for meeting/exceeding targets

• Offer promotions or discounts to attract new customers and retain existing ones

Follow up with the customer for payment and send reminders. If payment is not received, escalate to higher management.

• Contact the customer and inquire about the delay in payment

• Send reminders through email or phone calls

• If payment is still not received, escalate the issue to higher management

• Consider implementing stricter payment terms for future transactions