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based on 47k Reviews

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Cognizant Service Desk Analyst 1 Interview Questions and Answers for Freshers

Updated 28 Apr 2024

1 interview found

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Service Desk Analyst 1 Interview Questions

user image Anonymous

posted on 28 Apr 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 More than 8 weeks
Result
 No response

I applied via Company Website and was interviewed in Mar 2024.

4 Interview Rounds

1

Communication Round (1 Question)

  • Q1. Its like versant test
2

Aptitude Test Round

Arithmetic, logical, reasoning

3

Group Discussion Round

Self intro, about favorite celebrity, select one rich/famous

4

One-on-one Round (1 Question)

  • Q1. Trouble shooting, about college, rotational shifts..

Interview questions from similar companies

Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via campus placement at City College, Kolkata and was interviewed before May 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (5 Questions)

  • Q1. Tell me about yourself?, How do you figure out internet not working ? How do you figure out outlook not working ? Printer trouble shoot steps explain? How do yo...read more
  • Q2. Thanks i said what i want to say
  • Q3. No thanks I am done with it. What do you want to say.
  • Q4. Hello do not need anything.
  • Q5. Done it bro. Do not need anything bro.
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
Selected  Selected

3 Interview Rounds

1

Technical Round (2 Questions)

  • Q1. Most asked from resume how to do outlook configuration?
  • Q2. What are the works and tools which you use in your organisation?
2

English test versant Round (1 Question)

  • Q1. Basic English listening and speaking skills checks should be carefully listen and speak it's easy but be careful
3

HR Round (1 Question)

  • Q1. Salary negotiation
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. What is DHCP ?
  • Q2. What is LAN ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Skills evaluated in this interview

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Technical Round (2 Questions)

  • Q1. What is VPN, and advantages
  • Q2. Different between Static and dynamic IP
3

One-on-one Round (1 Question)

  • Q1. HR Round about salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Not good in salary

Skills evaluated in this interview

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via AmbitionBox and was interviewed in May 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (6 Questions)

  • Q1. Role of deskstop support engineer
  • Q2. How fast is a bus?
  • Q3. What exactly is a blue screen death
  • Q4. What is DNS(domain naming service)?
  • Q5. What is type of connection?
  • Q6. Can you explain active directory?

Interview Preparation Tips

Interview preparation tips for other job seekers - I am fresher looking for job to show my skill and ability

Skills evaluated in this interview

I applied via Approached by Company and was interviewed in Feb 2022.

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. Practically knowledge technical
  • Q2. What is technical issue in Desktop support Engineer

Interview Preparation Tips

Topics to prepare for Tech Mahindra Desktop Support Engineer interview:
  • CCNA
Interview preparation tips for other job seekers - 1st Basic knowledge are required in this post Total Hardware Network deployment automation tools Knowledge and important practically knowledge

Skills evaluated in this interview

2 Interview Rounds

1

Technical Round (2 Questions)

  • Q1. Regarding LA troubleshooting.
  • Q2. Roles and responsibilities
2

HR Round (1 Question)

  • Q1. Salary regarding and joining date.

Interview Preparation Tips

Interview preparation tips for other job seekers - Well communication skills needed and be smart.

I applied via Recruitment Consultant and was interviewed before Dec 2019.

3 Interview Rounds

Interview Questions

  • Q1. Active directory, international call experience, chatbot experience, dns, DHCP, IP configuration,and more Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and give only what they asked.

Service Desk Analyst Interview Questions

Capgemini user image M. Bhavana priya

posted on 27 Apr 2022

I applied via Instagram job pages and was interviewed in Mar 2022.

1 Interview Round

1

HR Round (1 Question)

  • Q1. 1.Tell me about your self? 2.explain about the project work you have done 3.Strength and weakness 4.Hobbies 5.resume based questions. 6.Are you ready to re loca...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - 1) As I am still pursuing my graduation , due to college timings I was a bit late than the scheduled time, I received a mail " You can log out now " But immediatly I kept a mail for the help line Then I waited for 30 min then I got connected for the interview call, so it may take time but be on website till you get the interview notification
2 ) the HR questioned me how I'll be dealing with things and managing time. So, be ready to answer any kind of questions might be situational based, project, resume based, etc what ever you answer there will be a question from it so think before you answer, so that you can explain the HR.
I had both Technical and HR round where the interviewers where very friendly. No need to be tensed If you know what you are answering you'll be able to handle it smoothly.
All the Best 👍💯

Cognizant Interview FAQs

How many rounds are there in Cognizant Service Desk Analyst 1 interview for freshers?
Cognizant interview process for freshers usually has 4 rounds. The most common rounds in the Cognizant interview process for freshers are Aptitude Test, Group Discussion and One-on-one Round.
What are the top questions asked in Cognizant Service Desk Analyst 1 interview for freshers?

Some of the top questions asked at the Cognizant Service Desk Analyst 1 interview for freshers -

  1. Trouble shooting, about college, rotational shift...read more
  2. Its like versant t...read more

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Cognizant Service Desk Analyst 1 Salary
based on 17 salaries
₹2.5 L/yr - ₹6.8 L/yr
7% more than the average Service Desk Analyst 1 Salary in India
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Cognizant Service Desk Analyst 1 Reviews and Ratings

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3.0/5

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