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Capgemini Service Desk Analyst 1 Interview Questions and Answers

Updated 29 May 2023

Capgemini Service Desk Analyst 1 Interview Experiences

2 interviews found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself?, How do you figure out internet not working ? How do you figure out outlook not working ? Printer trouble shoot steps explain? How do you figure out laptop is not powering on ? ...
  • Ans. 

    As a Service Desk Analyst, I have experience troubleshooting various technical issues.

    • To figure out internet not working, I would check if the device is connected to the network, try resetting the router, and check for any network outages.

    • To figure out outlook not working, I would check if the user's account is active, try repairing the installation, and check for any server issues.

    • For printer troubleshooting, I would ...

  • Answered by AI
  • Q2. Thanks i said what i want to say
  • Q3. No thanks I am done with it. What do you want to say.
  • Q4. Hello do not need anything.
  • Q5. Done it bro. Do not need anything bro.

I applied via Naukri.com and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - interview was nice and it was only a 30min virtual interview being taken by the HR & mainly checked the communication, confidence.

Service Desk Analyst 1 Interview Questions Asked at Other Companies

Q1. Tell me what you know about DHL?
asked in Wipro
Q2. What is bsod, vdi, proxy, vpn, outlook
Q3. What are the types of IP address ?
Q4. How to handle network issue in a desktop
Q5. Given an scenario explain the troubleshooting

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. A-Z in MySQL, programming languages(only concepts)

I applied via Campus Placement and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Basics about .Net and SQl server
  • Q2. What are triggers
  • Ans. 

    Triggers are database objects that automatically execute in response to certain events or changes in data.

    • Triggers are used to enforce business rules or data integrity.

    • They can be used to audit changes to data.

    • Triggers can be set to execute before or after an event, such as an insert, update, or delete operation.

    • They can be defined on tables, views, or schemas.

    • Examples of triggers include sending an email notification ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest. They prefer learnability over current knowledge

Skills evaluated in this interview

I appeared for an interview in Sep 2021.

Interview Questionnaire 

1 Question

  • Q1. About project?

Interview Preparation Tips

Interview preparation tips for other job seekers - The level of the interview was intermediate

I applied via Recruitment Consultant and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Normal introduction and basic topics

Interview Preparation Tips

Interview preparation tips for other job seekers - It was nice and good, very friendly

Interview Questionnaire 

1 Question

  • Q1. Tell me something about your self?

Interview Preparation Tips

Interview preparation tips for other job seekers - Must have complete knowledge of your domain and you skill.

I applied via Naukri.com and was interviewed in Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical questions on Microsoft .net/core Azure.

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was technical 1 and it's all about 30 minutes around, during interview interviewer ask sometimes baseless questions but interviewee should catch the trap and respond trick to the answer. Sometimes interviewer argued during his or her point how they are correct on their ask but advice to the interviewee not to get into the dispute/argument rest all is depend on the person who is taking an interview technically.
Some formality question may ask like tell me about yourself? what were you are doing so far?are you comfortable for something like in night shifts? etc to check your communication. I advise be honest with yourself on this questions so that you may avoid searching next job after immediately joining the next organisation. I also request don't say yes for sake of yes for the offer and based on that you search the next organisation during your notice period and finally you may drop all the less offered salaries organisations, believe me the offer which you have rejected that may help to the needy person and also maintain the trust in the IT industry if you are honest with yourself.

thanks and best of luck.

I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Yourself
  • Q2. How do you feel about working nights and weekends?
  • Q3. I will try to complete my tasks within weekdays effectively and efficiently to avoid weekand night work.
  • Q4. What is the difference b/w confidence and over confidence?

Interview Preparation Tips

Interview preparation tips for other job seekers - Tech mahendra company is a very efficent work hard and if you have a growth of employees skills and sincearly work hard

I applied via Campus Placement and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Another Skills Prepare for this job?

Interview Preparation Tips

Interview preparation tips for other job seekers - I attend written test

Capgemini Interview FAQs

How many rounds are there in Capgemini Service Desk Analyst 1 interview?
Capgemini interview process usually has 1-2 rounds. The most common rounds in the Capgemini interview process are One-on-one Round and Resume Shortlist.
What are the top questions asked in Capgemini Service Desk Analyst 1 interview?

Some of the top questions asked at the Capgemini Service Desk Analyst 1 interview -

  1. Done it bro. Do not need anything b...read more
  2. Hello do not need anythi...read more

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Capgemini Service Desk Analyst 1 Interview Process

based on 1 interview

Interview experience

1
  
Bad
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Capgemini Service Desk Analyst 1 Salary
based on 20 salaries
₹2.7 L/yr - ₹4.5 L/yr
17% less than the average Service Desk Analyst 1 Salary in India
View more details

Capgemini Service Desk Analyst 1 Reviews and Ratings

based on 8 reviews

2.8/5

Rating in categories

3.2

Skill development

2.5

Work-life balance

3.0

Salary

2.6

Job security

3.3

Company culture

2.7

Promotions

2.4

Work satisfaction

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