Cognizant Service Desk Analyst 1 Reviews

Likes

Flexibility in working hours, hybrid working policy, positive work environment, flexible leave policy

Dislikes

Slow growth, learning opportunities should be more

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Flexibility in location and timings Too many learning opportunities

Dislikes

Depends lot on project and people Work life balance Salary and increments

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

I don't like working in this company. I just don't have any other options left.

Dislikes

What's there not to dislike. Biggest issue is that there's no HR to raise ur concerns to. All they have is a portal and that too just for show.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

It may vary project to project and management to management. My previous project experience is very bad due to the management only. My current project , client and management is quite good.

Dislikes

There is no skip level meeting happens and I found HRs are already teamed up with the management.

Likes

Good working culture among similar service based company. CTC is straight forward almost like a product based company where fixed component is more and variable component is less Good team and good development projects compared to support projects in other companies Good work life balance

Dislikes

Hikes and promotion are not good. Recent policy changes are not employee friendly Golden days of Cognizant over once Francisco D’Souza tenure as CEO ended

Work Details

Work days: Monday to Friday

Likes

Nothing

Dislikes

Here HR’s don’t even listen to our problems. When we need help from HR’s they don’t even respond to our messages or mail but when they need something from us they directly call us. Here, TMP team will say you will get project but when our bench time ends they force us to take up service desk projects by lying you can change projectafter 6 months. They treat us like we are some garbage and they quickly want to throw us in some garbage pot. These service desk project team leads are uneducated, don’t know how hiring happens. They will very much pressure and workload....Read More

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Stability is good. Though in the ongoing global recession, many of my co-workers had to leave projects because of project ramp down and did not get any other projects. Instead of recruiting employees from bench in other projects they are hiring more from people outside.

Dislikes

Appraisal is bad. So joining with low salary does not help much in the long run, better to switch.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work depends upon what project you get. Had a chance to work on a small project from scratch.

Dislikes

Work timings are pathetic. You work at your regular timings and still have to login later for client calls. In my case mostly extending till midnight. The hybrid culture here is totally unproductive. Upper management is worse, expects you to be available anytime for calls.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Having a job

Dislikes

Too many things to dislike. Zero transperancy in their hiring. Nodal point transport which can be anywhere from 2-5 km radius. 10 hrs shifts and with cab travel, it's 14 hrs shift. Rapid hire and fire company. You get no compensation and have 30 days to find a new job.

Likes

It's MNC so work load is not much and you get nice architecture office and locality

Dislikes

They lay off when they don't have projects. They are over hired and less projects left with them.. you won't feel the pain but they will somehow kick you out if they don't need you... they might give you salary for 2 or 3 months to keep the mouth shut but they will lay off you silently

Likes

Anand from global large deals team.

Dislikes

Few members of the global large deals team are worse. Priya raghav and Ashwini rathore doesn't know how to talk to people. Ashwini even talked about my family very rudely. I would suggest don't join cognizant. Even if you join, don't join the global large deals team. Your life will be miserable.

Likes

Job security is good. Visibility to top management

Dislikes

It is like any other top MNC culture wise but the management is chaotic especially in the project i am working. There are too many people following up on work and too less people handling the work

Work Details

Work related travel: This job involves Travel Within City.

Likes

Many employees have said that cognizant offers a variety of great benefits. As an employee, you get full medical coverage, full dental coverage, full vision coverage, and decent paid time off. benefits are a good way for business to take care of their employees and boost morale. This is important because if a company's employees are taken care of the employees will take care of the company.

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The job role is fine.

Dislikes

Work culture is not good at all all, full of toxicity and politics. I was a fresher and my first experience is not good. I would never refer someone to work here atleast not a fresher.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Well it's a very good place to loose your mind and and peace. With the best 10 hours work culture and no benefits. And the best thing is the ratings they give depends on their personal choice and mood and the best part is once the rating is given it cannot be disputed. And unexpected promotions which will be given to others. Eg if A works hard B will get the promotion. Based on favouritism.

Dislikes

Hmmm. .... Everything. There is no help nor there is any support all are busy with their targets and targets and targets.

Likes

Ample of learning opportunities if you are willing to take it. Good work life balance in general. Good culture. Leadership if open to hearing employees issues and support them as possible.

Dislikes

Salary is lower compared to other firms.

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.