Cogent E Services Interview Questions, Process, and Tips for Freshers

Q1. 1. Tell me about yourself 2. Family background details 3. Do you have any work experience
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Q2. What do you know about customer service?
Ans. 
Customer service involves providing assistance and support to customers before, during, and after a purchase.
• Customer service is about meeting the needs and expectations of customers.

• It involves effective communication, problem-solving, and empathy.

• Examples include resolving customer complaints, answering inquiries, and providing product information.

• Customer service can be provided through various channels such as phon...read more
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Q3. How would you handle tough and angry customer?
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Q4. Why you left your previous job?
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Q5. Why there is career gap in your resume?
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Q1. Same as HR round + speak 1-3 minute on the topic of given by OM.
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Q1. They ask about in-depth details what you've written in your resume.
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Q2. Suppose you have written quick learner in your strength , What do you mean by quick learner?
Ans. 
Quick learner refers to the ability to grasp new information, skills, or concepts rapidly and effectively.
• Quickly understanding and applying new information

• Adapting to changes and challenges easily

• Being open to feedback and willing to learn from mistakes

• Seeking out opportunities for growth and development

• Examples: mastering a new software program in a short amount of time, quickly picking up on new industry trends and
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Q1. Salary discussion and Negotiation .
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Q1. Tell me about yourself ?
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Q2. What you did yesterday ?
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Q1. Tell me about yourself ?
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Q2. Speak on your memorable day ?
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Q3. What is bank, loans, credit Card
Ans. 
Banks are financial institutions that offer services such as loans and credit cards to individuals and businesses.
• Banks are institutions that provide financial services such as savings accounts, checking accounts, and loans.

• Loans are borrowed money that must be repaid with interest over a specified period of time.

• Credit cards are payment cards that allow users to borrow money from the card issuer up to a certain limit ...read more
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Q1. Tell me about yourself?
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Q2. Please elaborate the past experience more ?
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Q3. Ok, what is bank ?
Ans. 
A bank is a financial institution that accepts deposits from the public and creates credit.
• Banks provide various financial services such as loans, mortgages, and investment accounts.

• They play a crucial role in the economy by facilitating the flow of money and capital.

• Banks are regulated by government authorities to ensure stability and protect customers' funds.

• Examples of banks include JPMorgan Chase, Bank of America,
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Q1. What is your hobby
Ans. 
My hobby is photography, capturing moments and telling stories through images.
• I enjoy exploring different locations to find unique shots

• I love experimenting with different lighting techniques

• I often participate in photography contests and exhibitions
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Q2. Why I hire you
Ans. 
I have a strong background in customer service, excellent communication skills, and a proven track record of resolving customer issues efficiently.
• Extensive experience in customer service roles

• Excellent communication skills

• Proven track record of resolving customer issues efficiently
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Q1. Tell me about yourself.
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Q2. Describe your daily routine.
Ans. 
My daily routine involves waking up early, exercising, working on projects, attending meetings, and winding down in the evening.
• Wake up at 6:00 AM and start the day with a morning workout

• Check emails and prioritize tasks for the day

• Attend meetings with team members and clients

• Work on projects and deadlines throughout the day

• Take short breaks to recharge and stay focused

• Wind down in the evening with a relaxing activity ...read more
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Q1. Why should we hire you
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Q2. What are your weak points
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Q3. What are your strengths
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Q4. Tell me something about yourself
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Q5. Who is your idol or favourite sportspersons
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I am manjunath
I come madanapalli andhrapradesh
But currently staying BTM layout
Banglore

Q1. Any questions I handled
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Q2. About yourself You place Educational qualification Which language Skills Work experience What About expected you salary
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Q3. Yes I am manjunath Thise is interested
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