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Bharat Sanchar Nigam Customer Care Executive Interview Questions and Answers
Updated
16 Jun 2022
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Anonymous
I applied via Walk-in and was interviewed before Jun 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (5 Questions)
- Q1. How to solve customer problem View Answers (1)
- Q2. How to good service to customers View Answers (2)
- Q3. What to do so that the customer likes our services more View Answers (1)
- Q4. Why whould the customer want to take our services View Answers (1)
- Q5. Solve the customer problem Add Answer
Interview Preparation Tips
Topics to prepare for Bharat Sanchar Nigam Customer Care Executive interview:
- Customer Service
- Customer problem regarding
- Problem solution
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Bharat Sanchar Nigam?
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Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Dec 2023.
3 Interview Rounds
1
Assignment Round
Basic English knowledge
2
HR Round (2 Questions)
- Q1. Tell about your self Add Answer
- Q2. Is there any experience in this field Add Answer
3
Behavioral Round (2 Questions)
- Q1. Testing your communication skills Add Answer
- Q2. Cheking fluency in hindi and English Add Answer
Interview Preparation Tips
Topics to prepare for Reliance Communications Customer Care Executive interview:
- Strong Communication Skills
- Fluency
- Listening
- Public Speaking
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Dec 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Behavioral Round (1 Question)
- Q1. Tell me something about yourself?
Why do you want to do this job ?
What are your future aspirations?
Family background Add Answer
3
Zonal retail head Round (1 Question)
- Q1. How would you sell this sim to me ? How would you handle a customer in negative condition of conflict ? What are your future goals ? Why are you looking to this...read more View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be aware of company's current status in market.
Competitors approach
How would you sell your product ?
Competitors approach
How would you sell your product ?
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before May 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Experience... qualification...expected salary Add Answer
- Q2. Voice test ...and gave me data for calling Add Answer
- Q3. Customer query related questions Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Confidence must... postive attitude..
I applied via Job Portal and was interviewed before Apr 2020.
1 Interview Round
Interview Questions
- Q1. Parsonal information
Add Answer
- Q2. Studdy information
Add Answer
- Q3. Company information
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Interview is best part of joining
I applied via Company Website and was interviewed in Sep 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Technical Round (2 Questions)
- Q1. Mujha idea ko best banana h apne language hindi ma Add Answer
- Q2. Add costumes sa baat kasa karyaga Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - My dream jop idea Vodafone limited and I am hard working parsan
Interview experience
Poor
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed before Aug 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
One-on-one Round (1 Question)
- Q1. Customer care questions Add Answer
3
HR Round (1 Question)
- Q1. Customer care call Add Answer
4
HR Round (1 Question)
- Q1. About your self Add Answer
I applied via Referral and was interviewed in Sep 2021.
3 Interview Rounds
Interview Questions
- Q1. What is your future goal
Add Answer
- Q2. How can you manage stress level when you are at work
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - interview was okay...,..............
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Jan 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2
Group Discussion Round
Discussion was about "EUTHANESIA" mercy killing of patient suffering from incurable disease
3
Aptitude Test Round
Quantitative and logical reasoning test
4
One-on-one Round (3 Questions)
- Q1. 1: Wanting to know about my strengths weak ess View Answers (1)
- Q2. Whether i would be comfortable with shifts Add Answer
- Q3. Yes i certainly would be Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just be yourself never try to fake things as eventually your basic nature gets reflected .Do not do unnecessary talking reply to
the point and always wear a smile as that one smile can get a person in agitated mode calm down
the point and always wear a smile as that one smile can get a person in agitated mode calm down
Bharat Sanchar Nigam Interview FAQs
How many rounds are there in Bharat Sanchar Nigam Customer Care Executive interview?
Bharat Sanchar Nigam interview process usually has 2 rounds. The most common rounds in the Bharat Sanchar Nigam interview process are One-on-one Round and Resume Shortlist.
What are the top questions asked in Bharat Sanchar Nigam Customer Care Executive interview?
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People are getting interviews through
based on 1 Bharat Sanchar Nigam interview
WalkIn
100%
Low
Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
Interview Questions from Similar Companies
30%
less
than the average Customer Care Executive Salary in India
View more details
Bharat Sanchar Nigam Customer Care Executive Reviews and Ratings
based on 9 reviews
Rating in categories
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|
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