Bharat Sanchar Nigam Assistant General Managertelecom Operations Bsnl Interview Questions and Answers

Customer acquisition guidelines involve identifying target audience, setting acquisition goals, selecting appropriate channels, and measuring success.

• Identify target audience based on demographics, behavior, and needs

• Set clear acquisition goals such as number of new customers or revenue increase

• Select appropriate channels like social media, email marketing, or partnerships

• Measure success through key performance indicat

Common dunning processes in Telecom include reminder messages, suspension of services, and debt collection.

• Sending reminder messages to customers with overdue payments

• Suspending services for customers who fail to pay their bills

• Initiating debt collection procedures for persistent non-payment

• Offering payment plans or extensions to help customers catch up on payments

Huawei can become the market leader by focusing on key technical parameters such as 5G, AI, and IoT.

• Invest in research and development of 5G technology

• Integrate AI capabilities into their products and services

• Develop IoT solutions for various industries

• Provide excellent customer service and support

• Partner with other companies to expand their reach and offerings

I am currently earning a competitive salary and my expectations are aligned with the responsibilities and market standards for the Deputy General Manager role.

• My current CTC is in line with industry standards for a professional at my level.

• I have researched the market and have a clear understanding of the salary range for the Deputy General Manager position.

• Considering my experience, skills, and the level of responsibi...read more

I have previously managed teams of varying sizes, ranging from small teams of 5-10 members to larger teams of 50+ members.

• Managed small teams of 5-10 members

• Managed larger teams of 50+ members

• Experienced in handling teams of different sizes

Hand holes and manholes are used in OFC deployment for access, maintenance, and protection purposes.

• Hand holes and manholes are used in the deployment of optical fiber cables (OFC) to provide access points for installation, maintenance, and repair activities.

• Hand holes are smaller enclosures that allow technicians to access and work on specific sections of the OFC network. They are typically used in urban areas where s...read more

Fiber KPI measures the performance of fiber optic network. Achieving KPI involves improving network reliability and speed.

• Fiber KPI stands for Fiber Key Performance Indicator.

• It measures the performance of a fiber optic network, including factors like reliability, speed, and latency.

• To achieve Fiber KPI, focus on improving network reliability by reducing downtime and minimizing fiber cuts.

• Improving network speed can be...read more

The expectation from the current organization is to effectively manage operations, drive growth, and ensure profitability.

• Effectively manage day-to-day operations

• Develop and implement strategies to drive growth

• Ensure profitability and financial success

• Lead and motivate the team

• Maintain strong relationships with stakeholders

• Continuously improve processes and efficiency

• Stay updated with industry trends and competition

• Rep...read more

To increase revenue from a NIL subscriber, focus on upselling premium features, offering discounts for upgrades, and implementing targeted marketing campaigns.

• Offer premium features or services at an additional cost to entice NIL subscribers to upgrade

• Provide discounts or promotions for upgrading to a paid subscription

• Implement targeted marketing campaigns to showcase the benefits of a paid subscription

• Offer personaliz...read more