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Bharat Sanchar Nigam Interview Questions, Process, and Tips
Top Bharat Sanchar Nigam Interview Questions and Answers
- Q1. Difference between dwdm and sdm ??asked in Optical Fiber Technician interview
- Q2. What to do so that the customer likes our services moreasked in Customer Care Executive interview
- Q3. What is transport layerasked in Trainee interview
Bharat Sanchar Nigam Interview Experiences
41 interviews found
Anonymous
I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.
(5 Questions)
- Q1. How to solve customer problem
- Ans.
To solve customer problems, listen actively, empathize, offer solutions, and follow up.
Listen actively to the customer's problem
Empathize with the customer's situation
Offer solutions that address the customer's needs
Follow up to ensure the problem is resolved to the customer's satisfaction
- Q2. How to good service to customers
- Ans.
Good customer service involves listening to customers, being empathetic, and providing timely and effective solutions.
Listen actively to customers and understand their needs
Be empathetic and show genuine concern for their issues
Provide timely and effective solutions to their problems
Communicate clearly and effectively
Follow up to ensure customer satisfaction
Personalize the service to meet individual needs
Be courteous a
- Q3. What to do so that the customer likes our services more
- Ans.
To improve customer satisfaction, we should focus on providing personalized and timely solutions to their problems.
Listen actively to their concerns and empathize with their situation
Offer customized solutions that cater to their specific needs
Provide prompt and efficient service to minimize wait times
Follow up with customers to ensure their issues have been resolved
Offer incentives or rewards for loyal customers
Contin...
- Q4. Why whould the customer want to take our services
- Q5. Solve the customer problem
Interview Preparation Tips
- Customer Service
- Customer problem regarding
- Problem solution
Customer Care Executive Interview Questions asked at other Companies
I appeared for an interview in Nov 2024.
(2 Questions)
- Q1. What is D KYC ?
- Q2. How to correct the D KYC in system ?
Interview Preparation Tips
KYC Analyst Interview Questions asked at other Companies
Nilay Sharma
(2 Questions)
- Q1. What is osi layer
- Ans.
OSI (Open Systems Interconnection) model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven abstraction layers.
OSI model helps in understanding how different networking protocols work together.
Each layer has specific functions and communicates with the adjacent layers.
Examples of OSI layers include Physical, Data Link, Network, Transport, Session, Presentatio
- Q2. What is transport layer
- Ans.
Transport layer is responsible for end-to-end communication between devices in a network.
Responsible for segmenting data from the application layer into smaller packets for transmission
Ensures reliable delivery of data through error detection and correction
Manages flow control to prevent overwhelming the receiving device
Examples include TCP (Transmission Control Protocol) and UDP (User Datagram Protocol)
Skills evaluated in this interview
Trainee Interview Questions asked at other Companies
I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.
(2 Questions)
- Q1. Self Introduction
- Q2. Qualification, Experience
Interview Preparation Tips
Office Assistant Interview Questions asked at other Companies
Bharat Sanchar Nigam interview questions for popular designations
Selected
(1 Question)
- Q1. Splicing sales and services
Area Manager Interview Questions asked at other Companies
Get interview-ready with Top Bharat Sanchar Nigam Interview Questions
(2 Questions)
- Q1. How will data commissioning?
- Ans.
Data commissioning involves the process of ensuring data quality, accuracy, and relevance before it is used for decision-making.
Data commissioning involves assessing the quality of data to ensure it is accurate and reliable.
It includes validating data sources and ensuring they meet the required standards.
Data commissioning also involves cleaning and transforming data to make it usable for analysis.
It is essential for o...
- Q2. How to know whether your site can work or not
- Ans.
To determine if a site can work, consider factors like server reliability, site functionality, user experience, and performance.
Check server reliability and uptime
Test site functionality and user experience
Monitor site performance metrics like load time and responsiveness
Data Management Executive Interview Questions asked at other Companies
(2 Questions)
- Q1. How is this related to yiu
- Q2. Why you want to join this
Intern Interview Questions asked at other Companies
SuMit KaSle (Sam)
Easy to moderate. Basic finance related and general knowledge
Interview Preparation Tips
Accounts Officer Interview Questions asked at other Companies
(2 Questions)
- Q1. What is DNS and explain
- Ans.
DNS stands for Domain Name System, which translates domain names to IP addresses.
DNS is like a phone book for the internet, translating human-readable domain names (like google.com) to IP addresses (like 172.217.3.206).
It helps users access websites by typing in easy-to-remember domain names instead of complex IP addresses.
DNS servers store records of domain names and their corresponding IP addresses, allowing for effi...
- Q2. What is the difference between wifi and Bluetooth
- Ans.
Wifi is used for high-speed internet access over a larger area, while Bluetooth is used for short-range communication between devices.
Wifi is used for connecting devices to the internet wirelessly over a larger area
Bluetooth is used for short-range communication between devices, typically within a range of 30 feet
Wifi typically offers faster data transfer speeds compared to Bluetooth
Wifi requires a network access point...
Skills evaluated in this interview
Intern Interview Questions asked at other Companies
SAGAR SHASHIKANT WALANJ
General questions about prblm solving
(5 Questions)
- Q1. Basic information about telecom
- Q2. Basic knowledge about fiber optics
- Q3. Information about smps
- Q4. Know about electronic related field
- Q5. Information about project of college
Trainee Interview Questions asked at other Companies
Basic maths , general questions
Billing Executive Interview Questions asked at other Companies
Top trending discussions
Bharat Sanchar Nigam Interview FAQs
The duration of Bharat Sanchar Nigam interview process can vary, but typically it takes about less than 2 weeks to complete.
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Bharat Sanchar Nigam Interviews By Designations
- Bharat Sanchar Nigam Intern Interview Questions
- Bharat Sanchar Nigam Trainee Interview Questions
- Bharat Sanchar Nigam Customer Care Executive Interview Questions
- Bharat Sanchar Nigam Accounts Officer Interview Questions
- Bharat Sanchar Nigam MIS Executive Interview Questions
- Bharat Sanchar Nigam Area Manager Interview Questions
- Bharat Sanchar Nigam Computer Operator Interview Questions
- Bharat Sanchar Nigam Telecommunication Interview Questions
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Interview Questions for Popular Designations
Bharat Sanchar Nigam Interview Process
based on 39 interviews
Interview experience
Interview Questions from Similar Companies
Bharat Sanchar Nigam Reviews and Ratings
based on 933 reviews
Rating in categories
|
Sub Divisional Engineer
102
salaries
|  ₹8.3 L/yr - ₹25 L/yr |
|
Junior Telecom Officer
93
salaries
| ₹4 L/yr - ₹12.5 L/yr |
|
Junior Accounts Officer
87
salaries
| ₹5 L/yr - ₹11 L/yr |
|
Junior Engineer
55
salaries
| ₹4.8 L/yr - ₹10 L/yr |
|
Accounts Officer
38
salaries
| ₹6.5 L/yr - ₹14.6 L/yr |
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