Add office photos
Premium Employer
i
This company page is being actively managed by
Axis Bank Team. If you also belong to the team, you
can get access from
here
Axis Bank
CompareProud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter interviews by
Axis Bank Senior Customer Service Executive Interview Questions and Answers for Experienced
Updated
25 May 2022
1 interview found
Sort by:
Popular
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Self introduced, what u like Add Answer
- Q2. How can u grow company Add Answer
- Q3. Selfi introduced me to be a great day Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good hardworking ho gya tha ki baat nhi hai na to be
Interview questions from similar companies
Senior Customer Service Executive Interview Questions
Standard Chartered
Anonymous
posted on 24 Aug 2021
I applied via Recruitment Consultant and was interviewed in Mar 2021.
Interview Questions
- Q1. How can you handle angry customers and tell us about your experience where the customer was angry and you made him happy at the end of the call
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Show them that you are confident, that is all
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (3 Questions)
- Q1. Tell me about Yourself Add Answer
- Q2. What was my in hand salary at my previous job? Add Answer
- Q3. Expectations about salary and giving their salary bracket. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Everyone can go for an interview and try to experience atleast not for growth but for learning purpose like what services/solutions can we provide to help the customers,etc.
Interview experience
Poor
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Feb 2024.
3 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Tell me about yourself ? Add Answer
- Q2. How did you hear about this role? Add Answer
2
Aptitude Test Round
Very basic test simple maths and logic questions
3
HR Round (4 Questions)
- Q1. Intro your self Add Answer
- Q2. Why should we hire you Add Answer
- Q3. What are your strengths and weakness? Add Answer
- Q4. What you bring to the table? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just watch a Youtube video on BPO interview
Interview experience
Poor
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response
I applied via Walk-in
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (3 Questions)
- Q1. About self name Village View Answers (1)
- Q2. Any experience banking View Answers (1)
- Q3. 4 years experience Add Answer
3
HR Round (4 Questions)
- Q1. Aap ke family main kon hai Add Answer
- Q2. Main or mere husband Add Answer
- Q3. Are you interested Add Answer
- Q4. Yes I'm interested Add Answer
Customer Relation Officer Interview Questions
Barclays
Ashutosh Mahadeo Toradmal
posted on 12 May 2024
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (1 Question)
- Q1. Why should we hire you Add Answer
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Aptitude Test Round
Quantitative aptitude reasoning English skills
2
QRE Round (1 Question)
- Q1. No interview for this role Add Answer
I applied via Company Website and was interviewed in Aug 2021.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Aptitude Test Round
3
Behavioral Round (1 Question)
- Q1. Interview taken by Manager Add Answer
4
HR Round (7 Questions)
- Q1. What are your salary expectations? Add Answer
- Q2. What is your family background? Add Answer
- Q3. Share details of your previous job. Add Answer
- Q4. Why should we hire you? Add Answer
- Q5. Why are you looking for a change? Add Answer
- Q6. What are your strengths and weaknesses? Add Answer
- Q7. Tell me about yourself. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Salary structure is very low..
I applied via Referral and was interviewed in Jan 2021.
3 Interview Rounds
Interview Questions
- Q1. Why bandhan bank?
Add Answer
- Q2. Who is the CMD?
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Pretty much easy going interviews, banking knowledge and operations related questions, location favourability.
Interview experience
Bad
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Recruitment Consulltant and was interviewed in Apr 2024.
3 Interview Rounds
1
Aptitude Test Round
100 marks aptitude test
2
Aptitude Test Round
100 marks of reasoning test
3
HR Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. Expected salary Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Very bad response. Attitude towards the candidate are imotionless.
Axis Bank Interview FAQs
How many rounds are there in Axis Bank Senior Customer Service Executive interview for experienced candidates?
Axis Bank interview process for experienced candidates usually has 2 rounds. The most common rounds in the Axis Bank interview process for experienced candidates are Resume Shortlist and One-on-one Round.
Tell us how to improve this page.
Axis Bank Interviews By Designations
- Axis Bank Assistant Manager Interview Questions
- Axis Bank Deputy Manager Interview Questions
- Axis Bank Relationship Officer Interview Questions
- Axis Bank Sales Officer Interview Questions
- Axis Bank Relationship Manager Interview Questions
- Axis Bank Manager Interview Questions
- Axis Bank Sales Manager Interview Questions
- Axis Bank Senior Manager Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Customer Support Associate Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Show more
Interview Questions from Similar Companies
Fast track your campus placements
18%
less
than the average Senior Customer Service Executive Salary in India
View more details
Axis Bank Senior Customer Service Executive Reviews and Ratings
based on 2 reviews
Rating in categories
|
Assistant Manager
15.1k
salaries
|  ₹1.8 L/yr - ₹5.9 L/yr |
|
Deputy Manager
10.5k
salaries
| ₹2 L/yr - ₹11 L/yr |
|
Manager
6.1k
salaries
| ₹4.8 L/yr - ₹14 L/yr |
|
Senior Manager
5.1k
salaries
| ₹8 L/yr - ₹28 L/yr |
|
Relationship Officer
3.2k
salaries
| ₹1 L/yr - ₹5.5 L/yr |
Explore more salaries
Compare Axis Bank with
HDFC Bank
Compare
ICICI Bank
Compare
State Bank of India
Compare
Kotak Mahindra Bank
Compare
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and
get your in-hand salary
Did you find this page helpful?
Yes No
- Home >
- Interviews >
- Axis Bank Interview Questions >
- Axis Bank Senior Customer Service Executive Interview Questions for Experienced
Share an Interview