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Axis Bank Senior Customer Service Executive Interview Questions and Answers
Updated
25 May 2022
1 interview found
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2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Self introduced, what u like Add Answer
- Q2. How can u grow company Add Answer
- Q3. Selfi introduced me to be a great day Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good hardworking ho gya tha ki baat nhi hai na to be
Interview questions from similar companies
Senior Customer Service Executive Interview Questions
Standard Chartered
Anonymous
posted on 24 Aug 2021
I applied via Recruitment Consultant and was interviewed in Mar 2021.
Interview Questions
- Q1. How can you handle angry customers and tell us about your experience where the customer was angry and you made him happy at the end of the call
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Show them that you are confident, that is all
Interview experience
Excellent
Difficulty level
Easy
Duration
-
Result
Selected
I applied via Walk-in
1 Interview Round
1
HR Round (3 Questions)
- Q1. What is phone Banking? View Answers (1)
- Q2. Tell me about your city and what is most famous in your city? View Answers (1)
- Q3. Tell me about yourself? View Answers (1)
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (3 Questions)
- Q1. Tell me about Yourself Add Answer
- Q2. What was my in hand salary at my previous job? Add Answer
- Q3. Expectations about salary and giving their salary bracket. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Everyone can go for an interview and try to experience atleast not for growth but for learning purpose like what services/solutions can we provide to help the customers,etc.
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Sep 2024.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Only for Experience related questions Add Answer
- Q2. Only for banking and encurence Add Answer
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. INTRODUCE YOURSELF Add Answer
- Q2. QUESTIONS REGARING RBI GUIDELINES, MARKET CAPITALISATION ,BASIC BANKING TERMS Add Answer
2
Aptitude Test Round
MATHS, REASONING , PERSONALITY TEST
3
HR Round (1 Question)
- Q1. ABOUT THE COMPANY Add Answer
Interview experience
Poor
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Feb 2024.
3 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Tell me about yourself ? Add Answer
- Q2. How did you hear about this role? Add Answer
2
Aptitude Test Round
Very basic test simple maths and logic questions
3
HR Round (4 Questions)
- Q1. Intro your self Add Answer
- Q2. Why should we hire you Add Answer
- Q3. What are your strengths and weakness? Add Answer
- Q4. What you bring to the table? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just watch a Youtube video on BPO interview
Customer Relation Officer Interview Questions
Barclays
Ashutosh Mahadeo Toradmal
posted on 12 May 2024
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (1 Question)
- Q1. Why should we hire you Add Answer
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Aptitude Test Round
Quantitative aptitude reasoning English skills
2
QRE Round (1 Question)
- Q1. No interview for this role Add Answer
I applied via Referral and was interviewed in Nov 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Questions about debit card credit card Add Answer
- Q2. Questions about bank of baroda Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be informed about basic computer functions. Example : exel, word and other softwares
Axis Bank Interview FAQs
How many rounds are there in Axis Bank Senior Customer Service Executive interview?
Axis Bank interview process usually has 2 rounds. The most common rounds in the Axis Bank interview process are Resume Shortlist and One-on-one Round.
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Fast track your campus placements
18%
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Axis Bank Senior Customer Service Executive Reviews and Ratings
based on 2 reviews
Rating in categories
|
Assistant Manager
15.1k
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|  ₹1.8 L/yr - ₹5.9 L/yr |
|
Deputy Manager
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| ₹2 L/yr - ₹11 L/yr |
|
Manager
6.1k
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| ₹4.8 L/yr - ₹14 L/yr |
|
Senior Manager
5.1k
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| ₹8 L/yr - ₹28 L/yr |
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| ₹1 L/yr - ₹5.5 L/yr |
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