Athena BPO CSR Executive Interview Questions and Answers

Q1. Tell me about yourself
Ans. 
Experienced sales executive with a proven track record of exceeding targets and building strong client relationships.
• Over 5 years of sales experience in the technology industry

• Consistently met or exceeded sales targets by 20% each quarter

• Built and maintained relationships with key clients such as ABC Company and XYZ Corporation
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Q2. Sell me this phone
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I would highlight the phone's sleek design, advanced features, and competitive pricing to appeal to the customer's needs and preferences.
• Emphasize the phone's sleek and modern design to attract the customer visually.

• Highlight the advanced features such as high-quality camera, long battery life, and fast processor to showcase its capabilities.

• Mention the competitive pricing compared to other similar phones in the market...read more
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Q3. Tell me aboutDelhi
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Delhi is the capital city of India, known for its rich history, diverse culture, and bustling markets.
• Delhi is divided into two parts - Old Delhi and New Delhi

• It is home to several historical monuments like the Red Fort, Qutub Minar, and India Gate

• Delhi is a major hub for shopping, with markets like Chandni Chowk and Connaught Place attracting tourists and locals alike

• The city has a vibrant food scene, offering a varie...read more
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Q4. Are women safe in delhi
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Women's safety in Delhi is a complex issue with varying opinions and experiences.
• Women in Delhi face safety concerns due to high rates of crimes like sexual harassment, assault, and rape.

• There have been incidents of high-profile cases that have brought attention to the issue of women's safety in the city.

• However, there are also initiatives and efforts being made to improve safety for women in Delhi, such as increased p...read more
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Q5. Salay expections
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Q1. Self introduction
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Q2. Bref about home town or Bangalore
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English test and basic knowledge test

Q1. Working experience
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Q1. Tell about your self
Ans. 
I am a dedicated and experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.
• I have over 5 years of experience in customer service roles

• I am skilled in handling customer inquiries and complaints

• I have a proven track record of meeting and exceeding customer satisfaction goals
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Q2. Why u choose this line
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I chose this line because I enjoy helping others and have a passion for providing excellent customer service.
• Passion for helping others

• Enjoy providing excellent customer service

• Opportunity to interact with diverse range of people
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Q1. ABOUT YOUR SELF
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Q2. What is your name
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Q3. Where are you from
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Q4. Your last company
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Q5. What is Your hobbies
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Q1. About u r self
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Q2. Why iam hire u
Ans. 
I am a dedicated and experienced customer service professional with a proven track record of exceeding customer expectations.
• I have X years of experience in customer service roles

• I have a strong ability to communicate effectively with customers and resolve issues efficiently

• I am highly organized and detail-oriented, ensuring that all customer inquiries are handled promptly and accurately
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Q1. Introduction about one self. Knowledge about accounts
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