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Accenture Customer Service Associate Interview Questions, Process, and Tips
Top Accenture Customer Service Associate Interview Questions and Answers
- Q1. What do you know about content management?
- Q2. What is Customer Service
- Q3. Handle difficult customer?
Accenture Customer Service Associate Interview Experiences
35 interviews found
Anonymous
I applied via Referral and was interviewed in Jul 2021. There were 2 interview rounds.
(3 Questions)
- Q1. What are your salary expectations?
- Q2. What are your strengths and weaknesses?
- Q3. Tell me about yourself.
(2 Questions)
- Q1. Manager round Intro Salary expectations
- Q2. Introduction Family background Any topic of your choice Next 5 year plan
Interview Preparation Tips
Talk fluent about ur choice of topic
I applied via Naukri.com and was interviewed in Jan 2022. There was 1 interview round.
(1 Question)
- Q1. About yourself, Current job leaving reasons, In hand salary,Expectations
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Mar 2021. There were 4 interview rounds.
Interview Questionnaire
4 Questions
- Q1. What do you in leisure time
- Ans.
In my leisure time, I enjoy reading books, playing sports, and spending time with family and friends.
Reading books
Playing sports
Spending time with family and friends
- Q2. Just make you answer very soft and convenient. Ex- I use to play game or watch movies....again they will ask you to talk something about game if you tell them game if movie they will ask you what is you la...
- Q3. Person test
- Q4. Try to speak clear and accurate.
What people are saying about Accenture
I applied via Company Website and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Mam : saranya any experience is job your
- Q2. Mam but I ,m join is job am very interested work me. I have most working there mam
- Q3. Mam ; ok saranya .. will come tomorrow traing 2 will be selected
Interview Preparation Tips
.. and am frist time meet this interview
Nice experience is interview .
Accenture interview questions for designations
Interview Questionnaire
2 Questions
- Q1. What do you know about content management?
- Ans.
Content management involves organizing, storing, and publishing digital content.
It includes creating and editing content
It involves managing workflows and permissions
Examples include WordPress, Drupal, and SharePoint
- Q2. Content management (CM) is a set of processes and technologies that supports the collection, managing, and publishing of information in any form or medium. When stored and accessed via computers, this info...
Skills evaluated in this interview
I applied via Company Website and was interviewed in Aug 2021. There was 1 interview round.
(3 Questions)
- Q1. Share details of your previous job.
- Q2. Tell me about yourself.
- Q3. Tell me about your internship.
Interview Preparation Tips
Customer Service Associate Jobs at Accenture
I applied via Walk-in and was interviewed in Apr 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Self-introduction, JAM, typing speed, why should we hire you? what are your strengths?
Interview Preparation Tips
I applied via Referral and was interviewed in Mar 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tell me about your professional skills?
Interview Preparation Tips
I applied via Company Website and was interviewed in Aug 2020. There were 5 interview rounds.
Interview Questionnaire
6 Questions
- Q1. What would I do if I have a onsite opportunity ?
- Q2. Apart from corporate what is my dream job ?
- Q3. Family background in detail ?
- Q4. Why Accenture ?
- Q5. What did I learn from my previous job ?
- Q6. What did I implement in my previous job ?(suggestions given to improve the process)
Interview Preparation Tips
I applied via Company Website and was interviewed in Feb 2021. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Will you be able to work for 10 hours a day
Interview Preparation Tips
Accenture Interview FAQs
The duration of Accenture Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Accenture Customer Service Associate Interview Process
based on 11 interviews in last 1 year
2 Interview rounds
- HR Round
- One-on-one Round
People are getting interviews through
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Accenture Customer Service Associate Reviews and Ratings
based on 192 reviews
Rating in categories
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| ₹3.6 L/yr - ₹12.8 L/yr |
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