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24/7 Customer

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24/7 Customer Non Voice Customer Service Associate Interview Questions and Answers for Experienced

Updated 6 Feb 2024

24/7 Customer Non Voice Customer Service Associate Interview Experiences for Experienced

1 interview found

Non Voice Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 6 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself? Speak about a topic atleast 2 mins?
    • Add your answer
Round 2 - Aptitude Test 

The test is all about English grammar

Round 3 - One-on-one 

(1 Question)

  • Q1. What do you know about customer service?
  • Ans. 

    Customer service involves providing assistance and support to customers to ensure their satisfaction and resolve any issues they may have.

    • Customer service is about understanding and meeting the needs of customers

    • It involves effective communication and problem-solving skills

    • Customer service representatives should be knowledgeable about the products or services they are supporting

    • They should be empathetic and patient whe...

    • Answered by AI
    Add your answer

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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Non Voice Customer Service Associate interview for experienced candidates?
24/7 Customer interview process for experienced candidates usually has 3 rounds. The most common rounds in the 24/7 Customer interview process for experienced candidates are HR, Aptitude Test and One-on-one Round.

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