Y-Axis Overseas Careers Reviews

Employer’s Response

Thank you for sharing your feedback with us. We're glad to hear that you’ve had a positive experience and appreciate your recognition of our efforts to create a supportive and balanced work environment. At Y-Axis, we are committed to fostering a culture that encourages growth, innovation, and teamwork. Your feedback is invaluable as we strive to continuously improve and maintain a workplace where everyone can thrive. If you have any further suggestions or insights, we’d love to hear from you. Thank you for being a part of our team! Warm Regards, Y-Axis HR Team

Employer’s Response

Thank you for sharing your feedback with us. We're glad to hear that you’ve had a positive experience and appreciate your recognition of our efforts to create a supportive and balanced work environment. At Y-Axis, we are committed to fostering a culture that encourages growth, innovation, and teamwork. Your feedback is invaluable as we strive to continuously improve and maintain a workplace where everyone can thrive. If you have any further suggestions or insights, we’d love to hear from you. Thank you for being a part of our team! Warm Regards, Y-Axis HR Team

Employer’s Response

Dear Colleague, Thank you for your feedback. We want to assure you that our work culture is designed to reward diligence and responsibility, not penalize it. Our aggressive incentive system and supportive environment are meant to recognize and reward your contributions, as you may have already experienced. Penalties are only applied in cases of clear policy violations, such as excessive tardiness, unnotified absences, or neglect of duties and client responsibilities. Our workweek structure promotes a healthy work-life balance, and we do not operate on a 7-day workweek. While we emphasize discipline in terms of punctuality and leave management, our colleagues have the flexibility to choose their designated day off. We expect all team members to maintain a standard of discipline, professionalism, and meet the outcomes expected in their roles. If these basic expectations are not met, we may need to take appropriate action. The dissatisfaction expressed seems to stem from our consistent reinforcement of essential conduct and behavior aligned with our values. We are pleased to see many of our colleagues thriving and advancing in their careers with us. Unfortunately, it seems that this has not been your experience, and we regret that. Regards Y-Axis Overseas Careers

Employer’s Response

Hi, We have noted your concerns and would like to speak to you. Unfortunately, we have multiple client registrations with a similar name. We request you to drop us an email with your registered contact details to our email id support@y-axis.com to help us to reach you. Regards, Client Relationship Department

Employer’s Response

Hi, We have checked our database and are unable to trace you out. You are writing an anonymous complaint which leads us to believe that you are not actually a client of Y-Axis. If you wish to be contacted, please drop your registered details to our email id support@y-axis.com. Regards, Client Relationship Department

Employer’s Response

Dear Ex-Colleague, Thank you for taking the time to share your feedback. First and foremost, we appreciate your acknowledgment of the learning opportunities you had during your time with us. Learning is a core value for us, and we invest significantly in training. It is crucial that our colleagues are thoroughly trained before offering any advice, service, and support to our clients. We schedule monthly training sessions and refreshers to empower our team with knowledge, and we are glad to hear that you found this beneficial We regret that during your time with us, you did not perceive or understand our growth strategy. However, it is important to note that maintaining our position as a Trusted Advisor in the market and our market leadership over the past 25+ years would not have been possible without a clear mission, vision, and growth strategy. Our expansion is a testament to this clarity. As a senior ex-colleague who spent over two years with us, you would have witnessed this strategy in action, along with the clarity of your own objectives and how they align with the branch and company’s goals. Given that yon were a part of the sales team, the dominant focus would have been on the sales and revenues. However, we ensure that our team receives the necessary training and support, along with the right environment and infrastructure to perform well. If you were dissatisfied with the infrastructure provided, it would have been best to communicate your concerns to us so that we could take corrective action as needed. In addition to the statutory benefits, we provide several benefits ranging from medical coverage, fitness, flexible timings, Employee Assistance program and a great incentives and recognition policy, among other benefits. That said, it is also very important to be disciplined, professional and responsible at work. Lastly, we are an equal opportunity employer. There is no discrimination on the basis of gender, race, religion, orientation, caste or creed. Nor is anyone favored. Our culture of meritocracy recognizes and rewards performers. Our performance metrics are clear and transparent, right from the Consultant level to leadership. The technology we use has been an enabler of that transparency and defined metrics. Our promotions, rewards, incentives and appraisals are purely based on these clearly measurable metrics. It is all too visible for any bias then to play a role in favoring any specific gender or individual. During your time with us, you would have seen deserving performers across genders being promoted to leadership positions. Regards Gurdeep Grha

Employer’s Response

Dear Concerned, Our onboarding process is designed to set every employee up for success by clearly outlining role expectations from the start. We provide thorough training, ongoing mentorship, and on-the-job guidance, along with refresher sessions as needed. For our sales professionals, key responsibilities include managing counseling sessions, delivering exceptional customer service, maintaining regular follow-ups, driving closures, and focusing on revenue generation. Our decisions are not made arbitrarily. Policy changes, if any, come due to business requirement &/ or performance and its implementation is with prior intimation to the employees. Also, one month's performance has never been a criterion for evaluating anyone's promotion. All our decisions are made after careful review of performance, conduct and discipline. Our culture of meritocracy is transparently driven through technology, leaving little scope for human intervention, bias or politics to play any role in a person’s learning, work, growth or continuity. All decisions are data-driven including regrettable terminations. This meritocratic culture eliminates any reason to flatter or please anyone to get support, for continuity or growth. During your time with us, you would have seen deserving performers across genders being promoted to leadership positions. For us integrity is prime & we reinforce ethical standards in the work practices all the time. Penalties, if any, would be for any incorrect practice adopted by any member. Employees are informed of the monthly targets they must meet to qualify for commissions, with minimum billing requirements that are regularly communicated by their managers. Weekly updates on these targets, along with comprehensive product training and continuous support, are provided to help employees succeed and grow within the organization. Regular feedback is also offered by senior leaders to identify improvement areas, ensuring corrective actions are taken to help meet targets. Unfortunately, it seems that this has not been your experience, and we regret that. The dissatisfaction expressed seems to stem from our consistent reinforcement of essential conduct and behavior aligned with our values. It seems you may be facing challenges in understanding the policies & procedures. We would like to offer assistance by which we can help you overcome any difficulties faced. Please don’t hesitate to reach out to us on hr@y-axis.com.

Employer’s Response

Dear Colleague, Thank you for sharing your feedback. It's disappointing to hear that you feel this way, especially given your familiarity with our company’s commitment to transparency and fairness. Respect is a core value, and we encourage reporting any instances of disrespect, discrimination or bias. Discipline, professionalism, and responsibility are essential at work. We regularly provide constructive feedback focused on improving performance and adherence to policies. When these essential expectations are not met, appropriate measures may be taken. While feedback can be difficult to accept, it is given to foster positive growth. We value employee feedback and regularly seek it through various channels. Our culture of meritocracy is transparently driven through technology, leaving little scope for human intervention, bias or politics to play any role in a person’s learning, work, growth or continuity. All decisions are data-driven and not arbitrary, including regrettable terminations. The dissatisfaction expressed seems to stem from our consistent reinforcement of essential conduct and behavior aligned with our values. It’s unfortunate that you didn’t raise this concern earlier, as we could have addressed them promptly.