Y-Axis Overseas Careers Sales & Business Development Department Reviews

Employer’s Response

Dear Colleague, Thank you for your feedback. We’re glad to hear that you appreciate our efforts in monitoring and rewarding performance and compensation. Our compensation structure is designed to be competitive and fair, based on factors such as grade, experience, skills, and performance. This includes structured increments, promotions, and ample career development opportunities. To ensure transparency and timeliness, performance-based incentives and bonuses are paid alongside monthly salaries when targets are achieved and are clearly reflected in payslips. Additionally, weekly incentive payouts and monthly bonuses enable immediate recognition, eliminating the need for employees to wait an entire year for rewards. We are committed to the accurate and on-time processing of all compensation. Our meritocratic culture ensures that employees are rewarded based on measurable results, abilities and contribution rather than on seniority, favouritism, or other non-merit-based reasons. Everyone is given access to the same resources, training, and opportunities to prove their abilities. Decisions related to performance reviews and career progression are data-driven and supported by technology to ensure transparency, fairness and minimize bias, external influences or office politics. We would like to hear from you about the bias you seem to have experienced to bring in corrections as merited. We emphasize the importance of a planned approach on a daily basis, towards work and targets . Consistent and focused efforts are key to managing deliverables and reducing work pressure. While feedback is regularly provided for improvement, dissatisfaction may arise when such feedback is not implemented. We are equally committed to promoting a healthy work-life balance. Our structured workweek avoids excessive work hours or a seven-day schedule, and we provide flexibility for team members to select their preferred days off. While punctuality and leave management are important, this flexibility ensures a balance between professional and personal commitments. Employees who diligently perform their tasks and achieve their assigned targets are not required to work on Sunday. Our IT and data privacy policies, including mobile submission protocols, are clearly communicated during the hiring process. Adhering to these policies is essential to maintaining client confidentiality, secure and compliant workplace, and team members agree to these guidelines upon joining. Non-compliance with established policies—such as irregular work schedules, tardiness, or excessive breaks—necessitates corrective actions to uphold our standards. If employees conduct themselves responsibly, we provide a professional and empowering workplace environment, free from the need for micromanagement or overly rigid rules resembling a school-like atmosphere. We encourage them to take ownership of their actions, collaborate effectively, and thrive without unnecessary oversight. If you observe any instances of bias or have concerns, we strongly encourage you to contact HR for a thorough review and corrective action. You can reach us directly via the HR contact numbers shared regularly in the organization or email us at tellus@y-axis.com. We are here to support you.

Employer’s Response

Dear Colleague, Thank you for sharing your feedback. As a valued team member, your concerns were looked into and addressed promptly last week. Our organization is built on high standards of discipline, professionalism, and performance, and we take pride in the achievements of our dedicated employees who excel and grow within our merit-based culture. Every decision, including performance reviews and career advancement, is data-driven and technology-enabled, ensuring fairness and minimizing any chance of bias. This structure allows our team members to focus on their work without concern for external influences or office politics, fostering an environment where dedication and excellence are the sole pathways to career progression. We understand that challenges may arise, and we are committed to supporting you. As someone who has been with us, if you encounter any issues or difficulties or have additional concerns, please connect with us (HR) to be able to understand and provide a solution. Please be rest assured that we are here to help and ensure you have a rewarding experience with us.

Employer’s Response

Dear Colleague, Thank you for your feedback. We are delighted to know that your association with us has been both enriching and rewarding. At Y-Axis, we strive to provide meaningful work opportunities paired with comprehensive learning and growth prospects. We also take pride in fostering a healthy work-life balance through a structured workweek that does not require a 7-day schedule or extended working hours. Our workweek model supports flexibility and balance, with autonomy for colleagues to select their designated day off. While we value discipline in areas like punctuality and leave management, our primary expectation remains professional behavior, role ownership, and delivering outcomes aligned with one’s responsibilities. Regarding compensation, our annual increments are benchmarked against market trends, with top performers often receiving increases well above the standard. Many of you may have seen your own growth reflecting this approach. Performance metrics, visible in tools like our CRM Salesforce, ensure transparency in appraisals and rewards. Our culture of meritocracy values achievement, with promotions and recognitions based purely on merit. This approach has empowered high performers to advance into leadership roles, irrespective of gender or other factors. Should you require any clarification or further information, please don’t hesitate to reach out. We’re here to help!

Employer’s Response

Dear Colleague, Thank you for your feedback. We are delighted to know that your association with us has been both enriching and rewarding. At Y-Axis, we strive to provide meaningful work opportunities paired with comprehensive learning and growth prospects. We also take pride in fostering a healthy work-life balance through a structured workweek that does not require a 7-day schedule or extended working hours. Our workweek model supports flexibility and balance, with autonomy for colleagues to select their designated day off. While we value discipline in areas like punctuality and leave management, our primary expectation remains professional behavior, role ownership, and delivering outcomes aligned with one’s responsibilities. Regarding compensation, our annual increments are benchmarked against market trends, with top performers often receiving increases well above the standard. Many of you may have seen your own growth reflecting this approach. Performance metrics, visible in tools like our CRM Salesforce, ensure transparency in appraisals and rewards. Our culture of meritocracy values achievement, with promotions and recognitions based purely on merit. This approach has empowered high performers to advance into leadership roles, irrespective of gender or other factors. Should you require any clarification or further information, please don’t hesitate to reach out. We’re here to help!

Employer’s Response

Dear Colleague, Thank you for recognizing our company as a valuable place to learn and grow. We take pride in fostering a dynamic work environment enriched with comprehensive training, regular refreshers, and ongoing updates. Our Leadership team remains committed to supporting every team member's success through constructive feedback and guidance. We're glad you found these efforts beneficial during your time with us. Regarding your concerns, we want to reaffirm our dedication to offering a stable career path with abundant learning and growth opportunities. Professionalism, discipline, and accountability form the core of our culture. To reinforce this, we prioritize continuous learning, regular training sessions, and structured feedback. Recognizing and rewarding exceptional performance is central to our philosophy. Employees who consistently meet expectations and act on feedback often achieve significant career growth. Conversely, challenges may arise for those who choose not to engage or improve. We operate on a meritocratic framework where career advancements and performance evaluations are based on measurable results, contributions, and demonstrated abilities. Decisions are driven by data and supported by technology to ensure transparency, fairness, and impartiality. We value your input and invite you to share any specific instances of perceived bias so that we can take corrective measures as needed. A planned and consistent approach to daily work and deliverables is essential for managing workloads effectively. While regular feedback is provided to support improvement, dissatisfaction may occur if recommendations are not acted upon. Please feel free to reach out to HR at tellus@y-axis.com for any concerns or challenges. We are here to listen and assist you as part of our commitment to a supportive work environment.

Employer’s Response

Dear Colleague, Thank you for sharing your feedback. At our organization, punctuality and discipline are fundamental values. Adhering to office timings consistently is essential, as it allows employees to maintain focus and effectively deliver on their responsibilities. These principles are integral to ensuring productivity and aligning with the objectives for which team members have been onboarded. Our policies are designed to serve as a guide for planning and structuring the day effectively. We firmly believe that starting the day on time sets the tone for accomplishing the tasks planned, fostering a sense of achievement and progress. To support this, regular monitoring is conducted to ensure that productivity remains uncompromised. It is, however, disheartening when constructive feedback is not received in the intended spirit and is instead viewed negatively. We want to reaffirm our commitment to being a workplace that offers immense opportunities for learning, growth, and development to those who embrace the responsibilities entrusted to them. However, for individuals who may find it challenging to align with these principles, our organization may not be the right fit. Thank you for your understanding and cooperation.

Employer’s Response

Dear Colleague, Thank you for sharing your feedback. We’re delighted to know that our incentive structure has resonated with you. Our approach is designed to reward performance, allowing employees to earn substantial commissions—often 50-60% or even up to 100% of their base salaries through incentives. This system is driven transparently through advanced technology, ensuring fairness and eliminating any scope for human intervention. Many of your colleagues have experienced this, and we hope you’ve seen the positive outcomes firsthand as well. From day one, our carefully structured onboarding process ensures clarity around role expectations, enabling new team members to contribute effectively right away. Comprehensive, role-specific training programs, along with regular refresher sessions, equip employees to confidently tackle challenges. Leadership and mentorship initiatives further provide ongoing guidance and support to foster professional growth and success. At Y-Axis, we’re deeply committed to cultivating a safe, supportive, and growth-oriented workplace where every team member can thrive and achieve their goals. Given our commitment to providing a safe and fair work environment, we would like to understand the toxic work culture that is being referred to by you. We would like to talk to you to understand the details. Please call us (HR) on 0-8886604134 for a discussion anytime between 10am to 6:30pm on a working day. Our culture prioritizes merit, excellence, and collaboration, supported by high standards of professionalism, discipline, and performance. We take pride in ensuring fairness and transparency in our performance evaluations and career development decisions, leveraging data and technology to maintain objectivity and equity. Additionally, punctuality and planning play a key role in boosting productivity and ensuring timely completion of tasks. This helps reinforce a healthy work-life balance, which we value deeply. While we encourage a disciplined approach to work, we emphasize that extended work hours are neither expected nor encouraged. Our focus remains on smart planning, timely deliverables, and adherence to professional standards. Please be rest assured that we are here to support you and ensure you have a rewarding and successful career with us.

Employer’s Response

Dear Colleague, Thank you for sharing your feedback. We are pleased to hear that our work schedule aligns with your expectations. Promoting a healthy work-life balance remains a priority for us. Our structured workweek is designed to prevent excessive work hours or seven-day schedules, while allowing flexibility for team members to choose their preferred days off. Punctuality and effective leave management are important, but we believe this flexibility helps employees balance their professional and personal commitments. Team members who consistently meet their responsibilities and targets are not expected to work on Sundays. That said, we hold high standards for punctuality, accountability, and performance. When responsibilities are neglected, targets are unmet, or discipline lapses, we take necessary steps to reinforce expectations and maintain performance standards. Non-compliance with policies—such as irregular attendance, tardiness, or prolonged breaks—necessitates corrective action to preserve organizational integrity. However, we strive to cultivate a professional, empowering environment driven by self-accountability rather than micromanagement. Our goal is to inspire ownership, collaboration, and success. To ensure clarity, managers regularly communicate performance expectations, including monthly targets, commission criteria, and billing goals. We provide ongoing product training, weekly updates, and continuous support to help team members succeed. Senior leaders also offer feedback to guide growth and development. If you have any concerns, we encourage you to reach out to HR for support. You can contact HR directly through the shared organizational contact numbers or email us at tellus@y-axis.com. We are here to assist you.