Y-Axis Overseas Careers Senior Immigration Consultant Reviews

Employer’s Response

Dear Concerned, Thank you for your review. We value your input and would appreciate any specific feedback or suggestions you may have. Your recent post did not contain any details, so we encourage you to share your thoughts with us at hr@y-axis.com or connect directly with the HR team at your convenience. Please be assured that we are committed to supporting you and helping you achieve your full potential. Looking forward to hearing from you.

Employer’s Response

Dear Colleague, Thank you for your feedback. We are delighted to know that your association with us has been both enriching and rewarding. At Y-Axis, we strive to provide meaningful work opportunities paired with comprehensive learning and growth prospects. We also take pride in fostering a healthy work-life balance through a structured workweek that does not require a 7-day schedule or extended working hours. Our workweek model supports flexibility and balance, with autonomy for colleagues to select their designated day off. While we value discipline in areas like punctuality and leave management, our primary expectation remains professional behavior, role ownership, and delivering outcomes aligned with one’s responsibilities. Regarding compensation, our annual increments are benchmarked against market trends, with top performers often receiving increases well above the standard. Many of you may have seen your own growth reflecting this approach. Performance metrics, visible in tools like our CRM Salesforce, ensure transparency in appraisals and rewards. Our culture of meritocracy values achievement, with promotions and recognitions based purely on merit. This approach has empowered high performers to advance into leadership roles, irrespective of gender or other factors. Should you require any clarification or further information, please don’t hesitate to reach out. We’re here to help!

Employer’s Response

Dear Colleague, Thank you for your feedback. We are delighted to know that your association with us has been both enriching and rewarding. At Y-Axis, we strive to provide meaningful work opportunities paired with comprehensive learning and growth prospects. We also take pride in fostering a healthy work-life balance through a structured workweek that does not require a 7-day schedule or extended working hours. Our workweek model supports flexibility and balance, with autonomy for colleagues to select their designated day off. While we value discipline in areas like punctuality and leave management, our primary expectation remains professional behavior, role ownership, and delivering outcomes aligned with one’s responsibilities. Regarding compensation, our annual increments are benchmarked against market trends, with top performers often receiving increases well above the standard. Many of you may have seen your own growth reflecting this approach. Performance metrics, visible in tools like our CRM Salesforce, ensure transparency in appraisals and rewards. Our culture of meritocracy values achievement, with promotions and recognitions based purely on merit. This approach has empowered high performers to advance into leadership roles, irrespective of gender or other factors. Should you require any clarification or further information, please don’t hesitate to reach out. We’re here to help!

Employer’s Response

Dear Colleague, Thank you for sharing your valuable feedback. We are thrilled that our efforts in training, guiding, and supporting employees to reach their full potential are being recognized. From a well-structured onboarding process that clarifies role expectations to comprehensive role-specific training and regular refresher sessions, we strive to empower our team members to excel. Additionally, our leadership and mentorship programs are designed to foster professional growth and success. Each role comes with its own set of expectations, and we encourage employees to invest in learning and mastering their responsibilities to deliver results effectively. Constructive feedback is provided at regular intervals to guide improvement and ensure alignment with organizational goals. While feedback can sometimes be difficult to receive, it is always shared with the intent of fostering growth. Challenges arise when feedback is taken personally without implementing the necessary changes, which can hinder progress. As you are aware, discipline, professionalism, and accountability are the cornerstones of our workplace culture. We encourage open communication, and employees are urged to voice their concerns promptly to ensure they are addressed effectively. We actively seek input through employee connect sessions, surveys, and regular check-ins with senior management. If you have any unresolved concerns, please don’t hesitate to contact us at tellus@y-axis.com to schedule a meeting. We are committed to supporting you. Thank you for your continued dedication and efforts.

Employer’s Response

Dear Colleague, Thank you for sharing your feedback. We’re delighted to know that our incentive structure has resonated with you. Our approach is designed to reward performance, allowing employees to earn substantial commissions—often 50-60% or even up to 100% of their base salaries through incentives. This system is driven transparently through advanced technology, ensuring fairness and eliminating any scope for human intervention. Many of your colleagues have experienced this, and we hope you’ve seen the positive outcomes firsthand as well. From day one, our carefully structured onboarding process ensures clarity around role expectations, enabling new team members to contribute effectively right away. Comprehensive, role-specific training programs, along with regular refresher sessions, equip employees to confidently tackle challenges. Leadership and mentorship initiatives further provide ongoing guidance and support to foster professional growth and success. At Y-Axis, we’re deeply committed to cultivating a safe, supportive, and growth-oriented workplace where every team member can thrive and achieve their goals. Given our commitment to providing a safe and fair work environment, we would like to understand the toxic work culture that is being referred to by you. We would like to talk to you to understand the details. Please call us (HR) on 0-8886604134 for a discussion anytime between 10am to 6:30pm on a working day. Our culture prioritizes merit, excellence, and collaboration, supported by high standards of professionalism, discipline, and performance. We take pride in ensuring fairness and transparency in our performance evaluations and career development decisions, leveraging data and technology to maintain objectivity and equity. Additionally, punctuality and planning play a key role in boosting productivity and ensuring timely completion of tasks. This helps reinforce a healthy work-life balance, which we value deeply. While we encourage a disciplined approach to work, we emphasize that extended work hours are neither expected nor encouraged. Our focus remains on smart planning, timely deliverables, and adherence to professional standards. Please be rest assured that we are here to support you and ensure you have a rewarding and successful career with us.

Employer’s Response

Dear Colleague, Thank you for your feedback. We want to assure you that our IT and data privacy policies, including mobile submission protocols, are clearly outlined during the hiring process. Adherence to these policies is crucial to safeguarding client confidentiality and ensuring a secure, compliant workplace. All team members acknowledge and agree to these guidelines upon joining. We consistently emphasize the importance of a well-planned approach to work and targets. Consistent, focused efforts are vital for managing deliverables effectively and reducing work-related pressure. While regular feedback is provided to support improvement, dissatisfaction can arise when such feedback is not implemented. Non-compliance with established policies—such as irregular attendance, tardiness, or excessive breaks—requires corrective measures to uphold our organizational standards. When employees conduct themselves responsibly, we foster a professional, empowering work environment that eliminates the need for micromanagement or overly strict rules. Our aim is to encourage ownership, collaboration, and success through self-accountability. We expect everyone to uphold punctuality, deliver their best efforts, and complete tasks and targets with integrity. However, when indiscipline, neglected responsibilities, or unmet targets arise, it becomes necessary to reinforce discipline and take appropriate action to maintain performance standards. To support our team’s success, we ensure clear communication of performance expectations and a transparent evaluation process. Managers regularly share monthly targets, commission eligibility requirements, and minimum billing expectations. Weekly updates, in-depth product training, and continuous support are also provided to help team members meet their goals. Senior leaders give ongoing feedback to highlight areas for growth and guide necessary actions toward achieving success. We maintain open communication channels to understand team members’ challenges, address concerns, and identify opportunities for additional support or training. If this concern persisted, we encourage you to approach us directly so we could address it effectively and collaboratively.

Employer’s Response

Dear Colleague, Thank you for sharing your feedback. At our organization, we are deeply committed to upholding the highest standards of discipline, professionalism, and performance. We take pride in fostering a merit-based culture that rewards hard work, dedication, and excellence. All performance reviews and career advancement decisions are guided by data-driven processes powered by advanced technology, ensuring fairness, transparency, and the elimination of potential bias. This approach empowers our team members to focus on their contributions, free from concerns about external influences or workplace politics, creating a culture where merit and dedication pave the path to success. Respect is one of our core values, and we are steadfast in ensuring it is upheld in every facet of our operations. We encourage all employees to report any instances of disrespect, discrimination, or bias, as we are committed to fostering an inclusive, supportive workplace. Our transparent and meritocratic system eliminates the influence of favoritism or politics, ensuring that decisions related to learning, growth, and career progression are solely based on performance and contributions. If you have specific concerns, we encourage you to reach out to our HR team at tellus@y-axis.com to arrange a meeting. We are here to listen, understand, and implement any necessary corrections to ensure your experience aligns with our values and commitment to fairness. Please know that we remain dedicated to supporting you and addressing any challenges you may face.

Employer’s Response

Dear Colleague, Thank you for sharing your positive feedback on our incentive structure. We’re glad to see that it’s providing significant earning opportunities, with many employees earning an additional 50-60%, and even up to 100% of their base salaries through commissions and incentives. Our compensation model is designed to be competitive and is thoughtfully aligned with each role, market standards, experience, and skill level. We adhere to a structured pay framework based on performance metrics, offering clear pathways for increments, promotions, and career development tied to measurable achievements. Our benefits package includes statutory benefits, medical coverage, wellness programs, flexible work hours, an Employee Assistance Program, and a robust incentives and recognition policy. We encourage open communication regarding any concerns you may have—whether they’re related to work, leadership support, the work environment, or any training and operational aspects. We are committed to continuous improvement and regularly seek feedback through employee connect sessions, surveys, and senior management check-ins. If you ever encounter any challenges in your role, please reach out to your Reporting Manager or HR. We’re here to support you, and we are dedicated to helping you learn, grow, and succeed with us.

Employer’s Response

Dear Colleague, Thank you for sharing your feedback. At our organization, punctuality and discipline are core values that form the foundation of our work culture. Consistently adhering to office timings is vital, as it enables individuals to stay focused and deliver responsibilities effectively. These values are essential in driving productivity and aligning with the objectives for which each team member has been onboarded. Our policies are thoughtfully designed to help employees plan and structure their day in a way that maximizes efficiency. We believe that starting the day on time sets a positive tone, encourages goal-oriented work, and fosters a strong sense of achievement. To support these standards, regular monitoring is conducted to ensure productivity is sustained and team goals are met. It is unfortunate when constructive feedback is not received in the spirit intended and is instead perceived negatively. We do not penalize anyone who does their job with diligence and responsibly. We have a rewarding work culture and a very aggressive incentive system. Anyone who met the assigned tasks and targets earned high incentives. We are happy to see our employees take over 50-60% of their salary as incentives. And this transparently driven through technology, leaving no scope for human intervention or bias. You too would have experienced it and/or seen your colleagues take the same. Penalty, if any, is usually for policy violation - excessive tardiness, uninformed absence from work and ignoring tasks and clients. For over 25 years, we have built our credibility on a foundation of integrity, ethical practices, and long-term trust. Transparency is at the heart of all our client interactions—each engagement is supported by documented deliverables, formal agreements, and automated processes that provide clients with consistent updates and clarity at every step. We also remain committed to continuous learning and development. Every employee is provided with comprehensive, role-specific training and regular refresher sessions. Post onboarding, we ensure in-depth training and periodic assessments to track learning progress and enable effective role delivery. Our leaders and mentors are equally committed to supporting each team member’s growth and success. Should you have any further concerns or require assistance, we encourage you to reach out to us at hr@y-axis.com. Please be assured that we are here to support you and will gladly assist you with any challenges you may be facing in your role.

Employer’s Response

Dear Colleague, Thank you for your feedback. We would like to assure you that our organization upholds a culture of inclusivity and equality, where discrimination of any form is strictly prohibited. Our operations span across the northern, southern, eastern, and western regions, along with several international offices. We take pride in embracing diverse cultures and fostering an environment where colleagues across regions have thrived and grown with us over the past 26+ years. We have consistently emphasized that strict action will be taken against any individual found engaging in discriminatory behavior based on caste, creed, or culture. We are committed to maintaining our reputation as a secular and respectful workplace. Regarding the concern raised about being compelled to work from the office despite being hired under a permanent work-from-home arrangement, we have thoroughly reviewed the matter. No such directive has been issued. If transitioning to office-based work had been intended, the hiring would not have been finalized as a permanent work-from-home role. We encourage employees to report concerns directly through the appropriate HR communication channels so that timely and fair action can be taken. Using public forums to misrepresent the organization does not help in resolving concerns and may cause unnecessary reputational harm. Thank you for your understanding and cooperation.

Employer’s Response

Dear Colleague, Thank you for sharing your feedback. As a valued team member, your concerns were looked into and addressed promptly last week. Our organization is built on high standards of discipline, professionalism, and performance, and we take pride in the achievements of our dedicated employees who excel and grow within our merit-based culture. Every decision, including performance reviews and career advancement, is data-driven and technology-enabled, ensuring fairness and minimizing any chance of bias. This structure allows our team members to focus on their work without concern for external influences or office politics, fostering an environment where dedication and excellence are the sole pathways to career progression. We understand that challenges may arise, and we are committed to supporting you. As someone who has been with us, if you encounter any issues or difficulties or have additional concerns, please connect with us (HR) to be able to understand and provide a solution. Please be rest assured that we are here to help and ensure you have a rewarding experience with us.

Employer’s Response

Hi, The feedback has been noticed and concerns have been addressed amicably. Thanks, Y-Axis

Employer’s Response

Dear Ex-Colleague, Thank you for sharing your feedback. We regret any distress this situation may have caused. We want to clarify that we have always been mindful of each individual's circumstances and have never pressured anyone to work against their will. Most definitely not during times of personal or family health challenges and certainly not during the pandemic. If a colleague or their family was affected by COVID-19 or other health issues, we provided time off and even set up a task force to help with needed hospitalization, organizing needed medications, vaccines and overall support. The pandemic brought unprecedented challenges, including for our business. We were committed to minimizing layoffs and ensured that the majority of our staff were retained. We provided training across departments to help colleagues adapt to new roles, ensuring they could remain employed and continue earning a stable income. The well-being of our colleagues was a top priority, as was keeping the company operational. It required all of us to adapt to new ways of working and take responsibility. Our expectation was straightforward: that everyone would be punctual, give their best effort, work diligently to complete their tasks and targets, and do so with integrity. We have had to address instances of indiscipline, neglected tasks & clients, and unmet targets by reinforcing the importance of discipline and diligence and taking appropriate actions when necessary. We understand that your dissatisfaction may have stemmed from our continuous emphasis on these essential standards of conduct and behaviour, which are aligned with our company values and work deliverables.

Employer’s Response

Thank you for your feedback. We are delighted to know that your association with us has been both enriching and rewarding. At Y-Axis, we strive to provide meaningful work opportunities paired with comprehensive learning and growth prospects. We also take pride in fostering a healthy work-life balance through a structured workweek that does not require a 7-day schedule or extended working hours. Our workweek model supports flexibility and balance, with autonomy for colleagues to select their designated day off. While we value discipline in areas like punctuality and leave management, our primary expectation remains professional behavior, role ownership, and delivering outcomes aligned with one’s responsibilities. Regarding compensation, our annual increments are benchmarked against market trends, with top performers often receiving increases well above the standard. Many of you may have seen your own growth reflecting this approach. Performance metrics, visible in tools like our CRM Salesforce, ensure transparency in appraisals and rewards. Our culture of meritocracy values achievement, with promotions and recognitions based purely on merit. This approach has empowered high performers to advance into leadership roles, irrespective of gender or other factors. Should you require any clarification or further information, please don’t hesitate to reach out. We’re here to help!

Employer’s Response

Dear Concerned, Thank you for your feedback. For us to better understand your concern(s), we advise you to reach out to us on hr@y-axis.com. Please be assured that we are here to support you & will provide any assistance in case you are facing any issues or challenges in your role with us