Y-Axis Overseas Careers Mumbai Reviews

Employer’s Response

Dear Colleague, Thank you for your feedback. We’re glad to hear that you appreciate our efforts in monitoring and rewarding performance and compensation. Our compensation structure is designed to be competitive and fair, based on factors such as grade, experience, skills, and performance. This includes structured increments, promotions, and ample career development opportunities. To ensure transparency and timeliness, performance-based incentives and bonuses are paid alongside monthly salaries when targets are achieved and are clearly reflected in payslips. Additionally, weekly incentive payouts and monthly bonuses enable immediate recognition, eliminating the need for employees to wait an entire year for rewards. We are committed to the accurate and on-time processing of all compensation. Our meritocratic culture ensures that employees are rewarded based on measurable results, abilities and contribution rather than on seniority, favouritism, or other non-merit-based reasons. Everyone is given access to the same resources, training, and opportunities to prove their abilities. Decisions related to performance reviews and career progression are data-driven and supported by technology to ensure transparency, fairness and minimize bias, external influences or office politics. We would like to hear from you about the bias you seem to have experienced to bring in corrections as merited. We emphasize the importance of a planned approach on a daily basis, towards work and targets . Consistent and focused efforts are key to managing deliverables and reducing work pressure. While feedback is regularly provided for improvement, dissatisfaction may arise when such feedback is not implemented. We are equally committed to promoting a healthy work-life balance. Our structured workweek avoids excessive work hours or a seven-day schedule, and we provide flexibility for team members to select their preferred days off. While punctuality and leave management are important, this flexibility ensures a balance between professional and personal commitments. Employees who diligently perform their tasks and achieve their assigned targets are not required to work on Sunday. Our IT and data privacy policies, including mobile submission protocols, are clearly communicated during the hiring process. Adhering to these policies is essential to maintaining client confidentiality, secure and compliant workplace, and team members agree to these guidelines upon joining. Non-compliance with established policies—such as irregular work schedules, tardiness, or excessive breaks—necessitates corrective actions to uphold our standards. If employees conduct themselves responsibly, we provide a professional and empowering workplace environment, free from the need for micromanagement or overly rigid rules resembling a school-like atmosphere. We encourage them to take ownership of their actions, collaborate effectively, and thrive without unnecessary oversight. If you observe any instances of bias or have concerns, we strongly encourage you to contact HR for a thorough review and corrective action. You can reach us directly via the HR contact numbers shared regularly in the organization or email us at tellus@y-axis.com. We are here to support you.

Employer’s Response

Dear Ex-Colleague, Thank you for sharing your feedback. We regret any distress this situation may have caused. We want to clarify that we have always been mindful of each individual's circumstances and have never pressured anyone to work against their will. Most definitely not during times of personal or family health challenges and certainly not during the pandemic. If a colleague or their family was affected by COVID-19 or other health issues, we provided time off and even set up a task force to help with needed hospitalization, organizing needed medications, vaccines and overall support. The pandemic brought unprecedented challenges, including for our business. We were committed to minimizing layoffs and ensured that the majority of our staff were retained. We provided training across departments to help colleagues adapt to new roles, ensuring they could remain employed and continue earning a stable income. The well-being of our colleagues was a top priority, as was keeping the company operational. It required all of us to adapt to new ways of working and take responsibility. Our expectation was straightforward: that everyone would be punctual, give their best effort, work diligently to complete their tasks and targets, and do so with integrity. We have had to address instances of indiscipline, neglected tasks & clients, and unmet targets by reinforcing the importance of discipline and diligence and taking appropriate actions when necessary. We understand that your dissatisfaction may have stemmed from our continuous emphasis on these essential standards of conduct and behaviour, which are aligned with our company values and work deliverables.

Employer’s Response

Dear Colleague, Thank you for your feedback. We offer to all our colleagues a great opportunity at learning, meaningful work, earnings, growth and stability. We ensure we pay out salaries on time and have never ever defaulted on salaries even in the most unprecedented of times. Providing that financial certainty and security is important to us. We wanted to especially address the dissatisfaction you feel about politics undermining performance. Our performance metrics are clear and transparent. The technology we use has been an enabler of that transparency and defined metrics. As you are aware, right from assignment of prospects/leads, to the activity - calls, tasks and results are all managed through a seamless tech driven process with little or no scope for human intervention and bias. Training and ongoing support is continuously provided to all. Our rewards, incentives and appraisals are purely based on these clearly measurable metrics. It is all too visible for politics then to play a role in favouring a non-performer. That is not possible. We are certain you have experienced it too as a user of the systems & applications we have in place to help you manage your learning, work and performance. However, if you feel otherwise or have been a witness to it, we encourage you to get in touch with HR on this. We will review and take the needed action as deemed necessary, to correct this. Our culture of meritocracy recognizes and rewards performers. Regards

Employer’s Response

Dear Colleague, Thank you for sharing your feedback. At our organization, we are deeply committed to upholding the highest standards of discipline, professionalism, and performance. We take pride in fostering a merit-based culture that rewards hard work, dedication, and excellence. All performance reviews and career advancement decisions are guided by data-driven processes powered by advanced technology, ensuring fairness, transparency, and the elimination of potential bias. This approach empowers our team members to focus on their contributions, free from concerns about external influences or workplace politics, creating a culture where merit and dedication pave the path to success. Respect is one of our core values, and we are steadfast in ensuring it is upheld in every facet of our operations. We encourage all employees to report any instances of disrespect, discrimination, or bias, as we are committed to fostering an inclusive, supportive workplace. Our transparent and meritocratic system eliminates the influence of favoritism or politics, ensuring that decisions related to learning, growth, and career progression are solely based on performance and contributions. If you have specific concerns, we encourage you to reach out to our HR team at tellus@y-axis.com to arrange a meeting. We are here to listen, understand, and implement any necessary corrections to ensure your experience aligns with our values and commitment to fairness. Please know that we remain dedicated to supporting you and addressing any challenges you may face.

Employer’s Response

Dear Colleague, Thank you for sharing your valuable feedback! At our organization, we take pride in promoting a healthy work-life balance. Our structured workweek is specifically designed to support this, ensuring that we neither operate on a 7-day schedule nor expect extended working hours. While we emphasize punctuality and effective leave management, we equally prioritize flexibility, allowing team members to select their preferred days off. It’s heartening to hear that initiatives like flexible schedules, regular weekly days off, and accommodating leave policies are positively impacting your work-life harmony. Our objective remains to empower each team member to balance personal responsibilities, family commitments, and professional growth seamlessly. Professionalism, discipline, and performance are core values we uphold. Starting the day on time sets the tone for productivity, ensuring tasks are completed efficiently and facilitating timely departures in the evening. This approach not only enhances individual performance but also reinforces our commitment to maintaining a healthy work-life balance. We do not compel or encourage extended work hours, but we do expect everyone to be disciplined, come on time, plan their day and work schedules, deliverables to be met and adhere to our professional standards. When these expectations are not met, appropriate measures are taken to address concerns. If you need assistance in planning your day to optimize productivity and achieve your goals, feel free to reach out to us at hr@y-axis.com. We’re here to support you in reaching your full potential.

Employer’s Response

Dear Colleague, Thank you for sharing your feedback. We are pleased that our initiatives, such as flexible schedules, weekly days off, and leave policies, have contributed to promoting work-life harmony. Our aim is to support our team in balancing personal responsibilities, family, and career, while also ensuring timely and accurate compensation. Our compensation is competitive and aligned with job roles, market standards, experience, and skills. We follow a structured pay framework linked to performance metrics, with increments, promotions, and development opportunities based on measurable achievements. Additionally, our benefits package includes statutory benefits, medical coverage, fitness programs, flexible work hours, an Employee Assistance Program, and a strong incentives and recognition policy. Our culture of meritocracy values performance, rewarding high achievers across all levels. Clear, transparent metrics—enabled by technology—guide our promotions, rewards, and appraisals. You may have observed promotions based solely on merit, with deserving performers advancing to leadership roles across all gender groups. If you're unsure about the paths available for your vertical or lateral growth, we encourage you to reach out to us. Let’s discuss how we can work together to create a personalized development plan that supports your growth within our organization.

Employer’s Response

Dear Ex-Colleague, Thank you for taking the time to share your feedback. First and foremost, we appreciate your acknowledgment of the learning opportunities you had during your time with us. Learning is a core value for us, and we invest significantly in training. It is crucial that our colleagues are thoroughly trained before offering any advice, service, and support to our clients. We schedule monthly training sessions and refreshers to empower our team with knowledge, and we are glad to hear that you found this beneficial We regret that during your time with us, you did not perceive or understand our growth strategy. However, it is important to note that maintaining our position as a Trusted Advisor in the market and our market leadership over the past 25+ years would not have been possible without a clear mission, vision, and growth strategy. Our expansion is a testament to this clarity. As a senior ex-colleague who spent over two years with us, you would have witnessed this strategy in action, along with the clarity of your own objectives and how they align with the branch and company’s goals. Given that yon were a part of the sales team, the dominant focus would have been on the sales and revenues. However, we ensure that our team receives the necessary training and support, along with the right environment and infrastructure to perform well. If you were dissatisfied with the infrastructure provided, it would have been best to communicate your concerns to us so that we could take corrective action as needed. In addition to the statutory benefits, we provide several benefits ranging from medical coverage, fitness, flexible timings, Employee Assistance program and a great incentives and recognition policy, among other benefits. That said, it is also very important to be disciplined, professional and responsible at work. Lastly, we are an equal opportunity employer. There is no discrimination on the basis of gender, race, religion, orientation, caste or creed. Nor is anyone favored. Our culture of meritocracy recognizes and rewards performers. Our performance metrics are clear and transparent, right from the Consultant level to leadership. The technology we use has been an enabler of that transparency and defined metrics. Our promotions, rewards, incentives and appraisals are purely based on these clearly measurable metrics. It is all too visible for any bias then to play a role in favoring any specific gender or individual. During your time with us, you would have seen deserving performers across genders being promoted to leadership positions. Regards Gurdeep Grha