Wipro Service Desk Manager Reviews

Likes

Work culture is good

Dislikes

There is skill mismatch when assigning to unit or project, and leads to poor evaluation of performance. Though not always the case.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The culture of nursing talents and set a growth mentality is an USP of WIPRO.

Dislikes

The work-life balance is one of the factors that would need to be changed.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Effective skill development framework in the company

Dislikes

Work culture is not good. Employement is always at risk, and the WMG team wouldn't do their work and they expect the employee to take care of their work as well.

Work Details

Work policy: 4 days/week, but management expects for all days in office from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing much

Dislikes

No work life balance, Salary is low and internal lateral movement without our confirmation and no hike, role is shifted completely what was discussed during joining, Shift timing (Night shift) change what discussed during interview (Day shift) without night shift allowance, during joining said both side transport now after movement only one side transport, role not exactly defined.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

100% job security

Dislikes

Office politics and manager favouritism, you will get benifits if you are buttering your manager. If you are dedicative and sincere towards your job then it's not use, all the credits will be taken care by your manager.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Latest tools and technologies adoption is probably the best in industry. Co-pilot being the latest addition from last few months. Holidays and Leaves policy

Dislikes

Salary for existing employees, Appraisal, Work-life balance, No growth opportunities, Company and work culture.

Likes

Some people are helpful.

Dislikes

Most people have become too much attached to Salary and their good Appraisals. They blame others for existing issues. Those who can fidht back are able to stay. So now its become a place for dangerous people only who can go out of way for doing unwanted things. I dont want to be a part of such environment hence i have resigned.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good thinking about it is a great day and I have a good time with. You want me and my friends are going through some reason why we have been trying not to be a good thinking.

Dislikes

No. Work. No. Like. No. Lif. And. Risen. No. Thinks.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Training and skill development.

Dislikes

Poor Management in the UHC member services process. Biasness in promotions. Policies vary from position to position. HR, management, TLs all are involved in bad politics. No mental peace for employees who won't bootlick management.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Working at Wipro has been a mixed experience. As a Senior Software Engineer, I’ve had the opportunity to work on large-scale projects like Inventory Normalization and RH Fuse, which have helped me grow technically in Java, Spring Boot, and Microservices. The exposure to enterprise-level problem-solving is definitely a plus.

Dislikes

One of the biggest issues I’ve faced with Wipro is the Full & Final (F&F) settlement process. Despite returning my laptop at the office, they deducted the laptop charges in my F&F. It seems they misplaced it somewhere, and now it has become a heavy task for me to resolve this. Till now, I haven't received any resolution, and it’s frustrating to deal with such mismanagement. The process should be smoother, and employees shouldn’t have to struggle for something that isn’t their fault."...Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing much monotonous job

Dislikes

Everything, mangement is worst , hr team , hierarchy , cafeteria , no growth , unnecessary work pressure, no annual hike , no skill development and counting

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Everyone is treated equally and respectfully which shows a great culture Job security is there as we have not seen anyone kicked out of company but the company might create circumstances where you leave on your own, by not promoting or not providing appraisal. Hybrid work culture is good anyone below manager level needs to come to office for 2 days in a week which really helps.

Dislikes

Salaries are below average, I have seen freshers working for 17k per month even if they get promoted after a year or two they would get a maximum increase of 20 percent which would make their fixed component somewhere near 21k which is really less in this time. Appraisals are always single digit ileven if you are a top performer youwould get nothing more than a 8 percent. Quarterly variable pay which is a component of your CTC is linked directly to company's performance if the company perform poorly in a quarter you will lose your variable pay Promotions are close to nil, i have seen associates working on same level for 3 years....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

WLB,

Dislikes

There is multiple hierarchy of managers and leads. Nobody even know what we are doing for clients. Some managers are so dumb that they doesn't even know who our clients are. Still they get to decide on our appraisals and promotions.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work culture is very good you can learn something. for freshers who are starting their carrier is the best choice.

Dislikes

Salary point of view it is not sufficient.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Its nice company to work independently with latest technology

Dislikes

Salary and promotions are not up to the mark. the salary and promotions are depending on manager's decisions, so who has good Rapo with manager they get good hike other don't get, its open secret.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The organization prioritizes employee health and happiness, creating a positive, collaborative atmosphere With policies that prioritize worklife balance, employees can maintain a healthy and fulfilling personal life Employees are encouraged to think outside the box, and new ideas are always welcomed

Dislikes

Great company values that prioritize respect