TTEC India "Senior Management" Reviews

Likes

1. Cab service 2. Canteen food 3. Games like Pool and Table Tennis 4. Health insurance policy 5. Training phase

Dislikes

1. Worst security staff who physically frisk you in & out every time as if you are some smuggler 2. No phones are allowed for associates! What if they have a family emergency? or someone falls sick? No empathy for employees 3. Newly appointed team leaders are rude and waiting to pick on you for every small reason, Management is useless and not helpful 4</mark>. Strict working hours in production with no relief apart from having breakfast else you work 9.5 hours shift like a donkey 5. Associates well-being neglected by management the cost of pleasing global clients and their customer base, even on a sick leave of one day asked for medical documents, harassed by putting corrective action on system and also leave balances deducted illegally without informing 6. No consideration for employees mental health issues and leaders make joke of it...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Only thing I like about the company they provide accommodation for 5 days that's the only postive thing about ttec rest all in vein

Dislikes

I had a disappointing experience working at TTEC, which ultimately led to my termination. I felt that there were issues with management, particularly with the way decisions were made. It seemed like nepotism played a significant role in promotions and job security, which created an unfair environment for employees like myself. My manager, Pratik, did not provide the support or guidance I needed during my time there, and I believe this contributed to my negative experience. I hope TTEC can address these issues for the benefit of future employees....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

There are nothing to like about this company.

Dislikes

Disgusting management who are biased and force you to work even if you have serious health issues. There are no job security in it. Even if you have leaves then also they won't allow you to take it and if you do take it they will mark it as absent. It's a trap and nothing else!

Likes

It is great to work here. If you get a good team lead then you will be heard and appraised. 5 days working so you can get time for your personal life as well. No one will ask you to work in your weekends.

Dislikes

Team leads are biased. If you are performing well then you will get all the benefits like flexibility in your work schedule, you can choose your weekends or change it as you like. Easily you can take leave. Where others need to fight for that.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Team leader was great...overall company culture is wow.

Dislikes

Low salary

Likes

The best and unbiased support from management. Understanding and respect to all diversity is at par.

Dislikes

All good.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work environment is good and leadership team always supports you whenever you are in need.

Dislikes

Increment and bonus

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work from home

Dislikes

Forced to work on weekoffs. Too much Micro-management. Not adequate resources to perform our work. WFH employees are the ones who are at the top of the performance index and yet ttec is stopping them from getting promotions, appraisals and not inviting WFH employess in company events and other activites. They are behaving like racists with WFH employees in the name of motivating employees to work from office. By doing this you are not motivating to work from office but you are motivating you wfh employees to resign. Do not forget we were the ones who supported you during touch times at covid by putting work before health of us and our family and adopted to change in work envirommnment to keep your business running at tough times. I believe employees should not be treated based on their work environment should be given equal opportunity to grow. There should be both WFH and WFO culture and every employee should have flexiblity to choose what work environment they like to work on and should be given equal opportunity of growth....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.