TTEC India "Senior Management" Reviews

Likes

1. Cab service 2. Canteen food 3. Games like Pool and Table Tennis 4. Health insurance policy 5. Training phase

Dislikes

1. Worst security staff who physically frisk you in & out every time as if you are some smuggler 2. No phones are allowed for associates! What if they have a family emergency? or someone falls sick? No empathy for employees 3. Newly appointed team leaders are rude and waiting to pick on you for every small reason, Management is useless and not helpful 4</mark>. Strict working hours in production with no relief apart from having breakfast else you work 9.5 hours shift like a donkey 5. Associates well-being neglected by management the cost of pleasing global clients and their customer base, even on a sick leave of one day asked for medical documents, harassed by putting corrective action on system and also leave balances deducted illegally without informing 6. No consideration for employees mental health issues and leaders make joke of it...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Only thing I like about the company they provide accommodation for 5 days that's the only postive thing about ttec rest all in vein

Dislikes

I had a disappointing experience working at TTEC, which ultimately led to my termination. I felt that there were issues with management, particularly with the way decisions were made. It seemed like nepotism played a significant role in promotions and job security, which created an unfair environment for employees like myself. My manager, Pratik, did not provide the support or guidance I needed during my time there, and I believe this contributed to my negative experience. I hope TTEC can address these issues for the benefit of future employees....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

To be honest nothing worth appreciating

Dislikes

I had a disappointing experience working at TTEC. The company seems to be plagued by nepotism, particularly within the Gujarati community, which creates an unfair work environment. There is little opportunity for learning or growth, and the salary offered is quite low compared to industry standards. Additionally, I was shocked to learn that they provided an experience letter to an employee who was involved in inappropriate behavior towards female colleagues. This shows a serious lack of accountability. On the other hand, employees who faced issues related to coupon abuse or caste discrimination were not given the same consideration. It feels like casteism is at its peak here<mark style="background-color: #fff5e4;">. Another major issue is the management style</mark>. If you disagree with your manager, Mr. Pratik, they will find a way to push you out, regardless of your past performance. There seems to be a complete absence of ethics; he doesn’t think twice before jeopardizing someone's career. Overall, my experience at TTEC has been extremely negative, and I would not recommend it to anyone....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

There are nothing to like about this company.

Dislikes

Disgusting management who are biased and force you to work even if you have serious health issues. There are no job security in it. Even if you have leaves then also they won't allow you to take it and if you do take it they will mark it as absent. It's a trap and nothing else!

Likes

It is great to work here. If you get a good team lead then you will be heard and appraised. 5 days working so you can get time for your personal life as well. No one will ask you to work in your weekends.

Dislikes

Team leads are biased. If you are performing well then you will get all the benefits like flexibility in your work schedule, you can choose your weekends or change it as you like. Easily you can take leave. Where others need to fight for that.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

The Job security, upper management

Dislikes

Hierarchy, always a realisation of a hierarchy maintained

Likes

Team leader was great...overall company culture is wow.

Dislikes

Low salary

Likes

The best and unbiased support from management. Understanding and respect to all diversity is at par.

Dislikes

All good.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

1. Work life balance 2. Great team mates & managers 3. Leadership 4. Salary

Dislikes

1. Bad Planning 2. Wastage of money & resources

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.