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TTEC India Interview Questions and Answers
22 Interview questions
I admire TTEC's commitment to customer experience and innovation, and I want to contribute to a team that values empathy and excellence.
TTEC's focus on customer-centric solutions aligns with my passion for helping others, as seen in my previous role where I improved customer satisfaction by 20%.
The company's emphasis on employee development and training excites me, as I believe continuous learning is key to provid...
DHCP is a network protocol that automatically assigns IP addresses to devices on a network. Port number is a communication endpoint in networking.
DHCP stands for Dynamic Host Configuration Protocol
DHCP automatically assigns IP addresses to devices on a network
Port number is a communication endpoint in networking
Common port numbers include 80 for HTTP, 443 for HTTPS, and 22 for SSH
Group Policy is a feature in Microsoft Windows that allows administrators to manage users and computers in an Active Directory environment.
Group Policy is used to enforce settings and restrictions on user accounts and computer systems within a network
It can be used to control security settings, software installation, and other configurations
Group Policy settings are applied to users and computers based on their lo...
BSOD stands for Blue Screen of Death. It is a Windows operating system error screen that appears when a system error occurs.
BSOD is a stop error screen that appears when the Windows operating system encounters a critical error and cannot recover.
Common causes of BSOD include hardware failures, driver issues, and software conflicts.
To resolve BSOD, users can try restarting the computer, updating drivers, running sy...
To fix a slow internet connection, you can troubleshoot the router, check for interference, update firmware, or contact the ISP.
Check the router for any issues or reset it
Ensure there is no interference from other devices or networks
Update the firmware of the router
Contact the Internet Service Provider (ISP) for assistance
I expect TTEC to provide a supportive work environment, opportunities for growth, and competitive compensation.
Supportive work environment with open communication and collaboration
Opportunities for professional growth and development through training programs
Competitive compensation and benefits package to reward performance
Encapsulation is the concept of bundling data and methods that operate on the data into a single unit.
Encapsulation helps in hiding the internal state of an object and restricting access to it.
It allows for better control over the data by preventing outside interference.
Encapsulation is achieved in object-oriented programming languages through the use of classes and access modifiers.
For example, in Java, you can u...
Yes, I know about Fraud Prevention.
I am familiar with various types of fraud schemes and tactics used by fraudsters.
I have knowledge of common red flags and warning signs of fraudulent activities.
I am experienced in using fraud detection tools and software to identify and prevent fraud.
I am well-versed in implementing fraud prevention strategies and procedures.
I have a strong understanding of relevant laws and reg...
The movie 'The Pursuit of Happyness' inspired me to persevere through challenges and believe in the power of determination.
The film showcases the struggles of Chris Gardner, who faces homelessness while raising his son.
It emphasizes the importance of hard work and resilience in achieving one's dreams.
The emotional bond between father and son highlights the significance of family support.
The story encourages viewer...
Wifi issues can be caused by various network issues such as signal interference, outdated drivers, or incorrect network settings.
Check for signal interference from other electronic devices
Update wifi drivers on the device
Verify correct network settings such as SSID and password
Restart the router and device
Check for firmware updates on the router
TTEC India Interview Experiences
143 interviews found
Anonymous
Selected
I appeared for an interview in May 2025, where I was asked the following questions.
- Q1. Tell me about yourself.
- Q2. What are the challenges you've faced in your previous job?
- Ans.
In my previous role, I faced challenges like high call volumes, difficult customers, and adapting to new software quickly.
High call volumes during peak hours led to increased stress; I learned to prioritize and manage time effectively.
Dealing with irate customers required patience and empathy; I developed skills to de-escalate situations and find solutions.
Frequent updates to our customer support software meant constan...
- Q3. Write 7-8 sentences on XYZ topic(topic will be given by HR)
Interview Preparation Tips
Selected
Voice and accent round
(2 Questions)
- Q1. Can you tell me about yourself?
- Q2. What is your current salary?
- Ans.
I am currently earning $50,000 per year.
My current salary is $50,000 per year.
I am earning $50,000 annually.
I make $50,000 per year.
My current salary is $50k.
(2 Questions)
- Q1. What makes you a suitable candidate for this position?
- Ans.
I have extensive experience in customer service, strong communication skills, and a passion for helping others.
Over 5 years of experience in customer service roles
Excellent communication skills, both written and verbal
Proven track record of resolving customer issues efficiently and effectively
Passionate about providing exceptional customer service
Ability to remain calm and professional in high-pressure situations
- Q2. What value do you hope to bring to this company?
- Ans.
I hope to bring exceptional communication skills, problem-solving abilities, and a strong customer focus to this company.
Exceptional communication skills to effectively interact with customers and resolve issues
Strong problem-solving abilities to address customer concerns and find solutions
A customer-focused approach to ensure satisfaction and loyalty
Ability to work well under pressure and handle challenging situations
Selected
I applied via Naukri.com and was interviewed in Nov 2024. There were 3 interview rounds.
Mcq questions of english grammer
Introduction, they ask you about yourself
(2 Questions)
- Q1. What do you know about TtEc
- Ans.
TtEc is a leading provider of chat and email support services for businesses.
TtEc offers 24/7 customer support through chat and email channels
They specialize in providing personalized and efficient support to clients
TtEc has a team of trained professionals who handle customer inquiries and issues
They use advanced technology and tools to streamline the support process
- Q2. Say yours views on politics of india
Selected
They take 2 assessment versant and scenario based questions
HR Takes GD through of all candidates
(1 Question)
- Q1. It was with manager..gave scenarios and speed email testing
Interview Preparation Tips
Selected
I appeared for an interview in May 2025, where I was asked the following questions.
- Q1. Communication skills must
- Q2. Can you provide a presentation about yourself?
- Ans.
Detail-oriented Fraud Analyst with a passion for data analysis and a strong background in identifying fraudulent activities.
Background: I have a degree in Finance and over 3 years of experience in fraud detection.
Skills: Proficient in data analysis tools like SQL and Excel, which I use to analyze transaction patterns.
Experience: At my previous job, I identified a fraudulent scheme that saved the company $500,000.
Certif...
Interview Preparation Tips
Aptitude test on reasoning and problem solving
(2 Questions)
- Q1. What is list and tuple
- Q2. How tableau works
- Ans.
Tableau is a data visualization tool that helps users create interactive and shareable dashboards and reports.
Tableau connects to various data sources such as Excel, SQL databases, and cloud services.
Users can drag and drop fields to create visualizations like charts, graphs, and maps.
Tableau allows for interactive filtering and drilling down into data for deeper insights.
Users can create dashboards and stories to pres...
Interview Preparation Tips
Skills evaluated in this interview
Selected
I applied via Referral and was interviewed in Jul 2024. There were 4 interview rounds.
Questions based on basic reasoning,english comprehension & computer.
(2 Questions)
- Q1. Introduction and place
- Q2. Prior experience
(2 Questions)
- Q1. Salary discussion
- Q2. Joining date & what to expect in OPs round
(1 Question)
- Q1. Operation round
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Aug 2024. There were 3 interview rounds.
Three test were there. Telephonic round then Group Discussion and last round was with Manager.
On moderate level. Be ready with your English grammar.
(1 Question)
- Q1. It was 1hr long interview
Interview Preparation Tips
- Q1. Can you provide a brief overview of your experience and explain how it is relevant to this role?
- Ans.
I have extensive experience in customer service, focusing on effective communication and problem-solving skills relevant to inbound care.
Over 3 years of experience in customer service roles, handling inquiries and resolving issues efficiently.
Worked in a fast-paced call center environment, managing high call volumes while maintaining quality service.
Trained in active listening techniques, ensuring customers feel heard ...
- Q2. Free speech for any topic
(2 Questions)
- Q1. JS curring closure modules
- Q2. React hooks different type
- Ans.
React hooks are a new addition in React 16.8 that allow you to use state and other React features without writing a class.
Hooks are functions that let you use state and other React features in functional components.
There are different types of hooks like useState, useEffect, useContext, etc.
useState is used to add state to functional components.
useEffect is used to perform side effects in functional components.
useConte...
Skills evaluated in this interview
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TTEC India Interview FAQs
Some of the top questions asked at the TTEC India interview -
The duration of TTEC India interview process can vary, but typically it takes about less than 2 weeks to complete.
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TTEC India Interviews By Designations
- TTEC India Fraud Prevention Representative Interview Questions
- TTEC India Chat and Email Support Executive Interview Questions
- TTEC India Chat Support Executive Interview Questions
- TTEC India Customer Service Executive Interview Questions
- TTEC India Fraud Analyst Interview Questions
- TTEC India Customer Service Representative Interview Questions
- TTEC India Chat Associate Interview Questions
- TTEC India Customer Service Associate Interview Questions
- Show more
Interview Questions for Popular Designations
- Fraud Prevention Representative Interview Questions
- Chat and Email Support Executive Interview Questions
- Chat Support Executive Interview Questions
- Customer Service Executive Interview Questions
- Customer Service Representative Interview Questions
- Fraud Analyst Interview Questions
- Associate Interview Questions
- Chat Associate Interview Questions
- Show more
Overall Interview Experience Rating
based on 128 interview experiences
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Interview Questions from Similar Companies
TTEC India Reviews and Ratings
based on 1.3k reviews
Rating in categories
|
Fraud Analyst
292
salaries
|  ₹2.4 L/yr - ₹5 L/yr |
|
Chat Support Executive
241
salaries
| ₹2 L/yr - ₹4.8 L/yr |
|
Fraud Prevention Representative
230
salaries
| ₹2.4 L/yr - ₹4.5 L/yr |
|
Customer Service Representative
189
salaries
| ₹1.7 L/yr - ₹4.5 L/yr |
|
Customer Service Executive
158
salaries
| ₹2 L/yr - ₹5 L/yr |
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