TTEC India
20+ ACME Hospital Projects Interview Questions and Answers
Q1. What if customer says that the ordered material is not reached but the tracking shows the material is delivered. What has gone wrong.
Possible reasons for discrepancy between customer claim and tracking information.
Incorrect delivery address provided by the customer.
Package delivered to the wrong recipient.
Package stolen or misplaced after delivery.
Delivery status not updated accurately in the tracking system.
Customer mistakenly checked the wrong tracking number.
Delivery attempted but customer was not available to receive the package.
Q2. Meaning of terms used in flip kart, Amazon.
Terms used in Flipkart and Amazon refer to various features and services offered by these e-commerce platforms.
Flipkart terms: Big Billion Days, Flipkart Plus, SuperCoins, Flipkart Assured, etc.
Amazon terms: Prime, Amazon Pay, Amazon Pantry, Amazon Fresh, etc.
These terms are used to describe various features and services offered by these e-commerce platforms to attract and retain customers.
For example, Flipkart Plus is a loyalty program that offers benefits like free and fast...read more
Q3. Do you know about Fraud Prevention?
Yes, I know about Fraud Prevention.
I am familiar with various types of fraud schemes and tactics used by fraudsters.
I have knowledge of common red flags and warning signs of fraudulent activities.
I am experienced in using fraud detection tools and software to identify and prevent fraud.
I am well-versed in implementing fraud prevention strategies and procedures.
I have a strong understanding of relevant laws and regulations related to fraud prevention.
I have successfully preven...read more
Q4. How will you handle a situation when there is no electricity or internet at your place.
I will adapt to the situation by utilizing alternative methods and resources.
I will prioritize tasks that do not require electricity or internet.
I will use my mobile data or hotspot to access the internet if necessary.
I will communicate with my team and superiors through phone calls or text messages.
I will look for nearby cafes or libraries with electricity and internet access.
I will have a backup plan in place for emergencies like this.
I will remain calm and focused to ensur...read more
Q5. How do you fix a slow computer, what Troubleshooting steps you will follow
To fix a slow computer, troubleshoot by checking for malware, freeing up disk space, disabling startup programs, updating software, and upgrading hardware.
Run a malware scan to check for any malicious software that may be slowing down the computer.
Free up disk space by deleting unnecessary files and programs.
Disable unnecessary startup programs that may be running in the background and consuming resources.
Update software, including operating system and drivers, to ensure opti...read more
Q6. What do you know about TtEc
TtEc is a leading provider of chat and email support services for businesses.
TtEc offers 24/7 customer support through chat and email channels
They specialize in providing personalized and efficient support to clients
TtEc has a team of trained professionals who handle customer inquiries and issues
They use advanced technology and tools to streamline the support process
Q7. Do you know about IP
IP stands for Internet Protocol, a set of rules governing the format of data sent over the internet.
IP is responsible for routing data packets between devices on a network
There are two versions of IP - IPv4 and IPv6
IP addresses are unique identifiers assigned to devices on a network
IP addresses can be either static or dynamic
IP is a layer 3 protocol in the OSI model
Q8. How do you fix a slow internet connection
To fix a slow internet connection, you can troubleshoot the router, check for interference, update firmware, or contact the ISP.
Check the router for any issues or reset it
Ensure there is no interference from other devices or networks
Update the firmware of the router
Contact the Internet Service Provider (ISP) for assistance
Q9. Pc troubleshooting and installation of software applications
I have experience troubleshooting PCs and installing software applications.
I am familiar with common PC issues such as slow performance, connectivity problems, and software conflicts.
I have experience using diagnostic tools to identify and resolve hardware and software issues.
I am proficient in installing and configuring various software applications, including operating systems, productivity software, and antivirus programs.
I am able to provide clear and concise instructions...read more
Q10. What you know about Encapsulation?
Encapsulation is the concept of bundling data and methods that operate on the data into a single unit.
Encapsulation helps in hiding the internal state of an object and restricting access to it.
It allows for better control over the data by preventing outside interference.
Encapsulation is achieved in object-oriented programming languages through the use of classes and access modifiers.
For example, in Java, you can use private access modifiers to encapsulate data within a class.
Q11. What do you expect from TTEC?
I expect TTEC to provide a supportive work environment, opportunities for growth, and competitive compensation.
Supportive work environment with open communication and collaboration
Opportunities for professional growth and development through training programs
Competitive compensation and benefits package to reward performance
Q12. What is DHCP and port number
DHCP is a network protocol that automatically assigns IP addresses to devices on a network. Port number is a communication endpoint in networking.
DHCP stands for Dynamic Host Configuration Protocol
DHCP automatically assigns IP addresses to devices on a network
Port number is a communication endpoint in networking
Common port numbers include 80 for HTTP, 443 for HTTPS, and 22 for SSH
Q13. What is DNS and port number
DNS is a system that translates domain names to IP addresses, while port numbers are used to identify specific processes or services on a network.
DNS stands for Domain Name System
DNS translates domain names (e.g. www.google.com) to IP addresses (e.g. 172.217.3.100)
Port numbers are used to identify specific processes or services on a network
Common port numbers include 80 for HTTP, 443 for HTTPS, and 22 for SSH
Q14. What is bsod and it's solution
BSOD stands for Blue Screen of Death. It is a Windows operating system error screen that appears when a system error occurs.
BSOD is a stop error screen that appears when the Windows operating system encounters a critical error and cannot recover.
Common causes of BSOD include hardware failures, driver issues, and software conflicts.
To resolve BSOD, users can try restarting the computer, updating drivers, running system diagnostics, and checking for hardware issues.
Example: If ...read more
Q15. Relocation to ahmedabad ? Ru ready
Yes, I am open to relocating to Ahmedabad.
I am willing to relocate for the right opportunity
I have researched Ahmedabad and am comfortable with the location
I am excited about the potential opportunities in Ahmedabad
Q16. Write your point of view o the given topic
Fraud detection is crucial for protecting businesses and consumers from financial losses.
Fraud detection involves analyzing patterns and anomalies in data to identify potential fraudulent activities.
Utilizing machine learning algorithms can help improve the accuracy of fraud detection systems.
Collaboration between different departments such as finance, IT, and legal is essential for effective fraud detection.
Regularly updating fraud detection strategies and staying informed a...read more
Q17. What is list and tuple
List and tuple are both data structures in Python. Lists are mutable, ordered collections of items, while tuples are immutable, ordered collections.
List is mutable, meaning its elements can be changed after creation
Tuple is immutable, meaning its elements cannot be changed after creation
List is defined using square brackets [], while tuple is defined using parentheses ()
Example of list: my_list = [1, 2, 3]
Example of tuple: my_tuple = (4, 5, 6)
Q18. What is group policy
Group Policy is a feature in Microsoft Windows that allows administrators to manage users and computers in an Active Directory environment.
Group Policy is used to enforce settings and restrictions on user accounts and computer systems within a network
It can be used to control security settings, software installation, and other configurations
Group Policy settings are applied to users and computers based on their location in Active Directory
Examples of Group Policy settings inc...read more
Q19. How tableau works
Tableau is a data visualization tool that helps users create interactive and shareable dashboards and reports.
Tableau connects to various data sources such as Excel, SQL databases, and cloud services.
Users can drag and drop fields to create visualizations like charts, graphs, and maps.
Tableau allows for interactive filtering and drilling down into data for deeper insights.
Users can create dashboards and stories to present their data in a visually appealing way.
Tableau also of...read more
Q20. Wifi issues network issue
Wifi issues can be caused by various network issues such as signal interference, outdated drivers, or incorrect network settings.
Check for signal interference from other electronic devices
Update wifi drivers on the device
Verify correct network settings such as SSID and password
Restart the router and device
Check for firmware updates on the router
Q21. React hooks different type
React hooks are a new addition in React 16.8 that allow you to use state and other React features without writing a class.
Hooks are functions that let you use state and other React features in functional components.
There are different types of hooks like useState, useEffect, useContext, etc.
useState is used to add state to functional components.
useEffect is used to perform side effects in functional components.
useContext is used to access the context in functional components.
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