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TTEC India Desktop Support Engineer Interview Questions and Answers

Updated 30 Oct 2023

TTEC India Desktop Support Engineer Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Regarding pervious experience
  • Q2. Roles and responsibilities
Round 3 - Technical 

(2 Questions)

  • Q1. Regarding Os issues
  • Q2. Wifi issues network issue
  • Ans. 

    Wifi issues can be caused by various network issues such as signal interference, outdated drivers, or incorrect network settings.

    • Check for signal interference from other electronic devices

    • Update wifi drivers on the device

    • Verify correct network settings such as SSID and password

    • Restart the router and device

    • Check for firmware updates on the router

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I have faced many issues by joining this company actual they said it's a 3 months contract but in the 2nd month only they lay of us stating that project did not selected

Skills evaluated in this interview

Interview questions from similar companies

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. BSOD LaN issue , No Post No power , Ram Rom difference.

Interview Preparation Tips

Interview preparation tips for other job seekers - Excellent

I applied via Referral and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Active directory domain service
  • Ans. 

    Active Directory Domain Services (AD DS) is a Microsoft service that provides centralized authentication and authorization for Windows-based computers.

    • AD DS stores information about network resources such as user accounts, computers, and printers.

    • It allows administrators to manage and secure network resources from a single location.

    • AD DS uses a hierarchical structure of domains and forests to organize resources.

    • It supp...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your communications and technical skills

I applied via Naukri.com and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. How many experience Where are before work All about your previous job experience
Round 3 - Technical 

(2 Questions)

  • Q1. Related Electricals equipment like Power plant , Battery bank connection, how can gate 48volt dc supply AC supply connection Earthing related
  • Q2. MCB related AC & DC supply Relay Telecom related questions like which supply use in telecom equipment UPS supply Rectifier working principle

Interview Preparation Tips

Interview preparation tips for other job seekers - If you experience job experience related to you apply job then don't need any advice

I applied via Recruitment Consultant and was interviewed before Aug 2020. There were 6 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is RAM and ROM
  • Ans. 

    RAM stands for Random Access Memory and is a type of computer memory that is volatile and used for temporary storage. ROM stands for Read-Only Memory and is a type of computer memory that is non-volatile and used for permanent storage.

    • RAM is used to store data that is actively being used by the computer's operating system and applications.

    • RAM is faster to read from and write to compared to other types of storage.

    • Exampl...

  • Answered by AI
  • Q2. Write a quick essay and JAM
  • Ans. 

    Technical Support Engineer is responsible for providing assistance and resolving technical issues.

    • Provide technical assistance to customers via phone, email, or chat

    • Troubleshoot and resolve hardware and software issues

    • Document and track customer issues and resolutions

    • Collaborate with other teams to escalate and resolve complex problems

    • Train customers on product usage and troubleshooting techniques

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - One should be much confident and calm, Not being in hurry would be an advantage.
It lasted for 30 mins and all 3 rounds were done in few minutes.
Keep all the points on CV ready ..They may thoroughly ask about each word.

Skills evaluated in this interview

I applied via Referral and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Active directory domain service
  • Ans. 

    Active Directory Domain Services (AD DS) is a Microsoft service that provides centralized authentication and authorization for Windows-based computers.

    • AD DS stores information about network resources such as user accounts, computers, and printers.

    • It allows administrators to manage and secure resources across the network.

    • AD DS uses a hierarchical structure of domains and forests to organize resources.

    • It supports group p...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your communications and technical skills

I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Tell us something about yourself.
  • Q2. Why do you want to switch jobs?
  • Q3. Why do you want to join Concentrix?
Round 2 - Technical 

(2 Questions)

  • Q1. What is active directory, fsmo roles, how to install AD role and promote to DC
  • Ans. 

    Active Directory is a Microsoft service that manages network resources and users. FSMO roles are used to manage AD operations.

    • Active Directory is a centralized database that stores information about network resources and users.

    • FSMO (Flexible Single Master Operations) roles are used to manage AD operations, such as domain naming, schema updates, and password changes.

    • To install AD role, go to Server Manager > Add Roles a...

  • Answered by AI
  • Q2. Outlook troubleshooting, what is exchange and current exchange server version.
  • Ans. 

    Exchange is a Microsoft email and calendaring server. Current version is Exchange Server 2019.

    • Exchange is used for email and calendaring in Microsoft environments

    • Exchange Server 2019 is the latest version

    • Troubleshooting Outlook often involves checking Exchange connectivity

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - What ever technology you mention in the interview be prepared to answer questions about that and prepare the topics in depth. Do not worry about not knowing the answer to all questions jut let the interviewer know you do not have an answer at the moment.

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Memorable day, last day spent, intro

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and show who you are

I applied via Referral and was interviewed before Aug 2019. There were 6 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me something about yourself?
  • Q2. Why should I hire u? Tell me about your hobbies?
  • Q3. Describe your previous job role.
  • Q4. Technical questions according to your Destination and process.

Interview Preparation Tips

Interview preparation tips for other job seekers - Your communication and Technical knowledge are very important skills to get selected.

Interview Questionnaire 

3 Questions

  • Q1. OSI
  • Q2. ADDS
  • Q3. Registery

TTEC India Interview FAQs

How many rounds are there in TTEC India Desktop Support Engineer interview?
TTEC India interview process usually has 3 rounds. The most common rounds in the TTEC India interview process are Technical, Resume Shortlist and HR.
What are the top questions asked in TTEC India Desktop Support Engineer interview?

Some of the top questions asked at the TTEC India Desktop Support Engineer interview -

  1. Wifi issues network is...read more
  2. Regarding Os iss...read more

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TTEC India Desktop Support Engineer Interview Process

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TTEC India Desktop Support Engineer Salary
based on 34 salaries
₹2 L/yr - ₹5.6 L/yr
42% more than the average Desktop Support Engineer Salary in India
View more details

TTEC India Desktop Support Engineer Reviews and Ratings

based on 8 reviews

2.7/5

Rating in categories

2.2

Skill development

2.9

Work-life balance

2.6

Salary

2.6

Job security

3.0

Company culture

2.3

Promotions

2.8

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