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TTEC India Customer Support Representative Interview Questions and Answers

Updated 13 Aug 2024

2 interviews found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Aptitude Test Round

The test was easy and can be answered by anyone

2

HR Round (2 Questions)

  • Q1. What is your overall experience?
  • Q2. Why do you want to work for TTEC

Customer Support Representative Interview Questions

user image Anisha Choudhary

posted on 3 Jul 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 -

I applied via Company Website and was interviewed in Jan 2024.

1 Interview Round

1

Assignment Round

Basic grammar and job related questions.

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. Troubleshooting process
  • Q2. Why should we hire you
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Nov 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Share your previous organization 's roles and Responsibilities
3

Technical Round (1 Question)

  • Q1. Share your difficult experience of your life.
4

Assignment Round

Versant round typing check

I applied via Naukri.com and was interviewed in Feb 2022.

2 Interview Rounds

1

Aptitude Test Round

English... Missing words and errors in sentence and synonymous and opposite words. Word meanings

2

HR Round (2 Questions)

  • Q1. Self introduction... Previous years experience and tools you have used over there.. Complete proceess of the previous job
  • Q2. Why you want thos job? Why you left your previous job? What is your salary expections?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just.. Give it in a normal way and be always honest and if you have any experience with the proper reliving or experience letter is only accepted.. Be careful about that.. All the best👍💯 guys..
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Oct 2023.

3 Interview Rounds

1

Aptitude Test Round

It was quite easy and fast

2

Group Discussion Round

Nerve wracking because it was a group interview and you must answer without being pressured

3

One-on-one Round (2 Questions)

  • Q1. What is the reason you will leave the company?
  • Q2. The reason that will make me leave on this company is to pursue my dream which is to be in IT industry, ever since I was a child I dreamed to build or to progra...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Just answer with clarity an honesty
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (5 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you want to work with Intouch CX
  • Q3. What do you know about Intouch Cx
  • Q4. Do you have accessible wifi?
  • Q5. Are you able to setup a desk?
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Company Website and was interviewed in Aug 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Self introduction
  • Q2. Self introduction with manager
Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Dec 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

Technical Round (3 Questions)

  • Q1. Use of Shortcut keys on keyboard
  • Q2. What is telecommunication
  • Q3. How to handle customer on chat
3

HR Round (1 Question)

  • Q1. However the same thing
4

One-on-one Round (1 Question)

  • Q1. Where are you from why you are not your view

Interview Preparation Tips

Interview preparation tips for other job seekers - Pathetic interviewer and wrost treatment for employees

Skills evaluated in this interview

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself? Why should we hire you? Do you know eob?
  • Q2. What was your last job?

TTEC India Interview FAQs

How many rounds are there in TTEC India Customer Support Representative interview?
TTEC India interview process usually has 1-2 rounds. The most common rounds in the TTEC India interview process are Assignment, Aptitude Test and HR.
What are the top questions asked in TTEC India Customer Support Representative interview?

Some of the top questions asked at the TTEC India Customer Support Representative interview -

  1. Why do you want to work for T...read more
  2. What is your overall experien...read more

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TTEC India Customer Support Representative Salary
based on 20 salaries
₹2.6 L/yr - ₹4.5 L/yr
9% more than the average Customer Support Representative Salary in India
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TTEC India Customer Support Representative Reviews and Ratings

based on 9 reviews

4.2/5

Rating in categories

3.8

Skill development

4.5

Work-Life balance

3.6

Salary & Benefits

4.0

Job Security

4.5

Company culture

3.3

Promotions/Appraisal

4.3

Work Satisfaction

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