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Concentrix Corporation
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Concentrix Corporation Customer Support Representative Interview Questions and Answers
Concentrix Corporation Customer Support Representative Interview Experiences
5 interviews found
- Q1. What are your expectations regarding salary increments?
- Ans.
I expect salary increments to reflect my performance, contributions, and market standards, fostering growth and motivation.
Increment should align with performance reviews; for example, exceeding targets could warrant a higher raise.
Consider industry standards; if the average increment in the field is 5%, I would expect something similar.
Regular feedback and goal-setting can help justify increments; for instance, achiev...
- Q2. Leave regarding problem
Abhishek Kumar
I applied via Job Portal and was interviewed before Jan 2024. There was 1 interview round.
(1 Question)
- Q1. What is a BPO?
- Ans.
A BPO (Business Process Outsourcing) is a company that contracts out various business operations to third-party service providers.
BPOs handle tasks such as customer support, technical support, data entry, and back-office operations.
Examples of BPO companies include Accenture, Convergys, and Teleperformance.
BPOs help businesses save costs and focus on their core competencies.
I applied via Walk-in and was interviewed in Jan 2022. There were 4 interview rounds.
(2 Questions)
- Q1. Ask about you, like introduction and hobbies, many more, this is exact after you're resume shortlisted. The round is just to test your confidence, communication skill, English Speaking, etc.
- Q2. Introduce Yourself. Tell me about your hobby. Why you want to join BPO
This an mcq based teat round, Need to give on Amcat application on your phone (carry your earphones) to better listen while giving the test. This is pure test to test your English.
(1 Question)
- Q1. This is final round, conducted though online. They provide you all resources required for interview. Same Again Introduction, How you get to know about concentrix, Why you want to join. Give you some situ...
Interview Preparation Tips
What people are saying about Concentrix Corporation
I applied via Naukri.com and was interviewed in Aug 2021. There were 3 interview rounds.
(1 Question)
- Q1. Why do you want to work in our company. What is your perception about private and government job
(4 Questions)
- Q1. What are your salary expectations?
- Q2. Why should we hire you?
- Q3. Why are you looking for a change?
- Q4. Tell me about yourself.
Interview Preparation Tips
Concentrix Corporation interview questions for designations
I applied via Campus Placement and was interviewed in Nov 2021. There were 3 interview rounds.
Interview process was easy nobody asking tough question.
(1 Question)
- Q1. HR was very friendly to asking questions
Written and communication skill
Interview Preparation Tips
Interview questions from similar companies
Customer Care Executive Interview Questions & Answers
Conneqt Business Solutions
Anonymous
posted on 28 Aug 2021
I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. How you handle a angry customer
- Ans.
I remain calm, listen to their concerns, apologize for the inconvenience, and offer a solution.
Remain calm and composed
Listen actively to their concerns
Apologize for the inconvenience caused
Offer a solution to resolve the issue
Ensure customer satisfaction
Follow up to ensure the issue is resolved
Interview Preparation Tips
Prepare well
Honesty answer only
Customer Service Associate Interview Questions & Answers
Teleperformance
Femina Ayaz Khan
posted on 9 Sep 2020
I applied via Facebook and was interviewed in Mar 2020. There were 6 interview rounds.
Interview Questionnaire
2 Questions
- Q1. They will ask you "tell me about yourself" and one topic in Hindi and English plus Amcat test..
- Q2. In all three rounds they will ask you to brief about yourself
Interview Preparation Tips
But the thing is they will hide many things from you like during training they will ask you to arrange extra phone and sim card, and you have to bear all the expenses like mobile and internet recharge and electricity bill.
Plus it was a contract job and they did not disclose this during interview.They will tell you that we informed you earlier about this.
Salary is too low as per the work load.
Don't even get time to breathe and there are no employee value.Your trainer and Tl will treat you like hell.
There is no personal life after working in Teleperformance.
There are no breaks, you have to ask like a student if you want to go to loo also.
This was the worst experience of my life.
Customer Service Associate Interview Questions & Answers
Teleperformance
Anonymous
posted on 6 Jun 2020
I applied via Naukri.com and was interviewed in May 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. They asked me about Delhi metro.
- Q2. What is BPO.
- Ans.
BPO stands for Business Process Outsourcing.
It involves contracting out specific business processes to a third-party service provider.
Common BPO services include customer service, technical support, and back-office operations.
BPO is often used to reduce costs and improve efficiency.
Examples of BPO companies include Accenture, IBM, and Infosys.
Interview Preparation Tips
You will get the job easily.
Customer Service Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 11 Oct 2020
I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Why do you want to join this company?
- Q2. Tell me about your self
Interview Preparation Tips
You should know that you facing an unknown person so don't hesitate .
Confidence is the key of success.
Most important thing is interviewer see in your personality how do you handle failure in your life
Customer Care Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 25 Aug 2022
I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 3 interview rounds.
Computer based aptitude and typing assignment
(1 Question)
- Q1. Operations round- asked about self and discussion on past experience
Interview Preparation Tips
Concentrix Corporation Interview FAQs
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Concentrix Corporation Interviews By Designations
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Concentrix Corporation Customer Support Representative Interview Process
based on 6 interviews
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Concentrix Corporation Customer Support Representative Reviews and Ratings
based on 71 reviews
Rating in categories
|
Customer Service Executive
3.8k
salaries
|  ₹1 L/yr - ₹7.8 L/yr |
|
Advisor
3.5k
salaries
| ₹0.9 L/yr - ₹6 L/yr |
|
Assistant Manager
3.3k
salaries
| ₹2.9 L/yr - ₹10.2 L/yr |
|
Content Moderator
3.1k
salaries
| ₹1.7 L/yr - ₹5 L/yr |
|
Senior Representative
3k
salaries
| ₹1.6 L/yr - ₹6.7 L/yr |
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