Teleperformance Reviews by 6 Employees

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

80% employees reported

Strict (10.30pm - 7.30am)

60% employees reported

No travel

60% employees reported

View more detailed insights

Gender based rating

2.0

Rated by Women

4 reviews

3.0

Rated by Men

2 reviews

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6 reviews found

Sort by: Popular

Voice Coach in Mumbai

Full Time

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 May 2024

Likes

Not Applicable

Dislikes

This company does not have a work life balance and they do not take into consideration about their employee being seriously unwell. They hire for a certain role, and will ask their employees to do everything else but the job role they're hired for. It is not the entire company but a specific process that i was working for. The management is the worst i must say. Even at a supervisor level, the management does not respect the employee....Read More

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Voice Coach in Mumbai

Full Time

Corporate Training Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 20 Feb 2025

Dislikes

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

What people are saying about Teleperformance

View All

a deputy manager

Job at Risk because of AI 🚨

The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents. 🔹 AI-powered voice modulation is minimizing the need for language training. 🔹 Chatbots and virtual assistants are handling routine queries. 🔹 Automated workflows are streamlining backend operations. What’s the way forward? Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape. 💡 How do you see AI reshaping the BPO industry? Share your thoughts

Got a question about Teleperformance?

Ask anonymously on communities.

Voice Coach in Mumbai

Training Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 May 2022

Likes

just that it is a workfrom homee

Dislikes

although its a work from home, I'm working 20hrs a day, the mangers a very disrespectful towards their associates. there are no work etiquettes. horrible place to work. there are no benefits as an employee

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

I'm a voice coach. have to monitor chats and give feed back , also I take training refreshers.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Voice Coach in Mumbai

Training & Development Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 22 Apr 2022

Likes

Atmosphere

Skill development - Excellent
Job security - Good
Promotions - Good

Dislikes

Salary discrepancy. Either salary is not paid on time or there’s a discrepancy.

Salary - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Disfunctional

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Voice Coach in Mumbai

Corporate Training Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 12 Apr 2021

Likes

Teleperformance has been really terrible with transparency and clarity, while working from home, money for WAHA has not been dispatched on time, no increment and no communication ever from management or HR team. Apparently everyone is always way too busy to communicate and sort the issues.

Dislikes

The lack of communication and transparency really makes you question

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Voice Coach in Mumbai

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 11 Mar 2019

Likes

Nothing..

Promotions - Good
Work-life balance - Good

Dislikes

Nothing...

Work Details

Voice Coach

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Teleperformance Voice Coach Reviews by Locations

Teleperformance Voice Coach Gurgaon / Gurugram Reviews

Teleperformance Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 80% of emplo...Read more

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Teleperformance Voice Coach Mumbai Reviews

Teleperformance Voice Coach Mumbai Reviews

What employees say about Teleperformance?

Workplace insights

Rotational Shift

Strict (10.30pm - 7.30am)

No travel

Gender based rating

Rated by Women

Rated by Men

6 reviews found

Tell us how to improve this page.

Teleperformance Voice Coach Reviews by Locations

Teleperformance Mumbai Reviews by Designations