Teleperformance Technical Support Specialist 2 Reviews
based on 1 review
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 12 May, 2023
Overall Rating
3.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Job Security
5.0
Skill development
3.0
Work-Life balance
3.0
Work Satisfaction
2.0
Company culture
2.0
Salary & Benefits
1.0
Promotions/Appraisal
Teleperformance is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Technical Support Specialist 2 in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 12 May 2023
Likes
The only thing to like about the company is job security.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Analyst in
Hyderabad / Secunderabad
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 20 Dec 2024
Likes
I love the fact that the job security here is amazing and prefers their employees to stay within the TP family. Depending on your process and manager the experience can be worse to excellent . on average i can say that the work culture is 2.5/5.
Dislikes
The fact that the promotions here are do not match the package they offer. other than that everything is fine.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Jaipur
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Dec 2024
Likes
You'll get salary on time
You will be fluent in English
Work from home but they always scare you for WFO and give threat for job loss.
Dislikes
Work culture is hell.
No skill development.
MNC is just for name.
Paid CAB and worst food facility
Management is hell
Even seniors and Supervisor don't know about the process.
Work Details
Work days: Monday to Friday
(Strict Timings)
Technical Support Executive in
New Delhi
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 25 Nov 2024
Likes
There are so many ways to earn incentive per month.
Dislikes
Job security is not meeting as per the expectations. They can terminate you even in the middle of training after giving you offer letter.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Desktop Support Engineer in
Mumbai
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Nov 2024
Likes
No equality in employees from management who is closer to management will get benefits and who is working with dedication and not closer to management will not get appraisal promotions etc.
Dislikes
Upper line
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Desktop Support Engineer in
Mumbai Suburban
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 18 Nov 2024
Likes
Only like is job security and nothing that much good.
Dislikes
Work culture and salary increment is really poor and also rotational shift in it department is really bad.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Desktop Support Engineer in
Gurgaon / Gurugram
Full Time
·
IT Network Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 14 Nov 2024
Likes
Good company to join as a fresher, learn how to work and move on.
Dislikes
No any work related training for new joiners, no any updates regarding changes in organization,So much politics, can't take leave when you need them, sometime had to work overtime if you are not coming from office cab, without getting extra paid.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Jaipur
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Oct 2024
Likes
Overall scope for growth and career advancement
Dislikes
Manupulative nature of some bosses at ley level creates deadlock but overall organizational environment allows for involving management to mitigate those deadlocks are really handy inresolving the problems really comes handy
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Jaipur
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 24 Oct 2024
Likes
This organization is good for initial work but for long term it it terrible job.
I am also leaving tgis organization due to in proper work schedule and life balance.
Dislikes
In proper work culture and partial
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Associate Consultant in
Gurgaon / Gurugram
Full Time
·
Management Consulting Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 15 Oct 2024
Likes
There is a positive working environment within my team and kind of projects we get are very different from each other providing learning and development opportunities.
Dislikes
The salary growth and appraisal are very poor. There is hardly any salary growth here.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Jaipur
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 14 Oct 2024
Likes
You will get you salary on time and some people supportive and understand your problems but only some 3/10.
Dislikes
This is my personal opinion and I would like to say about that there is a psychological pressure from your seniors side to do your shift or job , If you are giving good score to your TL or their seniors then you will get your leaves or other benefits like extra time to go for break and half day and all the things, I do not like that why they decide for employee leaves on the basis of the scores they already get monthly leaves and they have rights to take it, and the other things is that I observed My last ACCM did not coach my DSAT's and CSAT's (Dissatisfaction survey and satisfaction survey) they jumped into me in BQ, It is called you will get a some time period in which you have to improve your score if you fail then you will get another chance to improve yourself then you will be terminated, Here is no job security and mind pressure also. Some people good there and some not.
In our batch, 2-4 people did not resign, apart from this other batches also came and left. My question is why did they leave the job so quickly, what was the reason for them?...Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Other Teleperformance Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Support Executive in
Indore
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Dec 2024
Likes
Worst worst worst Company. No work life balance, no job security. U have to be manager's favorite for promotions.Unprofessional managers who will humiliate one or the other Employee.There is nothing to like about TP.
Dislikes
For WFH they don't have proper login tracker. For 8 hrs u have to login 10 hrs.Even For 7.50 login time they mark as half day and deduct amount from your salary. Plus the TL is another headache, u need to keep sayin him to correct the attendance.
Incident Manager in
Gurgaon / Gurugram
Full Time
·
IT Infrastructure Services Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 26 Dec 2024
Likes
Good to work.of you want a slow and in your comfort zone - with ok to bad pay and increment scale
Dislikes
No worst working for . No one appreciate your work . Specially if you are part of IT team . My laptop has a SSD issue I had told my company n number of time but no one listen and it's been 1.5 year I have been telling about same to.multiple leadership. But uhhh . High leadership is just worst . No good changes . I missed time when vikas was our director . New leadership joins . Make useless changes remove alll our benefits . Decreased increament scale . Company show no appreciation for employee. You will never getting any bonus, no diwali or holi or new year gifts. Nothing . I hate that new management don't apreate there IT....Read More
Customer Care Executive in
Indore
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Dec 2024
Likes
they promote unskilled people, person with no leadership skill, problem solving skills, and knowledge of how to handle employees can become TL , assistant manager or even manager.
Dislikes
1 bad HR services never meet my HR
2 no job security they fire employees with out any reason. they made foolish reasons of there own.
3 they hire employees in august for diwali festival season after season end job end.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Mohali
Full Time
·
Marketing Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 24 Dec 2024
Likes
You can expect your salary before the date.
Supportive trainers and all other seniors.
Dislikes
Switching between shifts without any prior notice or notification and change in Lobs was very irritating and unbearable.
Work Details
Work policy:
My working mode was working from home and there is only week off.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Mumbai Suburban
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Dec 2024
Likes
Decent Salary
Dislikes
Worse Management, No Job Security, Favouritism, No person life, No good facilities, micro management, Break scheduled by them. No freedom.
Please think 10 time before joining.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Assistant Manager in
New Delhi (working remotely)
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 21 Dec 2024
Likes
The only thing you may get while working here is you might get promoted earlier than when you would in other organisations. Rest, overall its an average or below place to work
Dislikes
Work Culture is not good. Employee engagement do not happen... Plus management is very poor
Team Lead in
Indore
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 20 Dec 2024
Likes
The job security is good.
Dislikes
The domestic process should be more non partial about the promotions. Because the promotions process is not transparent at all. Those who getting the higher position are corrupted and pollute whole culture of the company. The employee care should be more active and sharp to handle those so called higher production managers.
Chat Support Executive in
Dehradun (working remotely)
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Nothing to like in this company specially the management is worst and harassing the agents that client will delete your ID and get absconded
Dislikes
Management is very poor and no support from anyone even after there is a death in your family they only wanted you to perform in any situation
Horrible company I have ever worked
Management Consultant in
Gurgaon / Gurugram
Full Time
·
Management Consulting Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Dec 2024
Likes
The team was really encouraging, the workplace was diverse , and the there were so many opportunities to learn that helped me develop both personally and professionally .
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Kolkata
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Dec 2024
Likes
Nothing to like anything ...
Fake promises are very good in this company. All give fake promises
Dislikes
All the managers and the team leaders are worst. No one wants to help the employee. All the high designations are doing show off with thier work culture. The work culture and the work balance is really very bad. All uses slangs to scold someone or the other. If the employee wants to take a leave the managers and the TL do not approve the leave, rather they remove all the access from the floor and sent a mail to your maild id of Full and Final settlement. The worst company ever I have ever seen. And also, they "DO NOT GIVE THE EXACT SALARY THAT IS MENTIONED IN THE OFFER LETTER."
I suggest do not join this company or else you guys will loose money, time and as well as your mental health....Read More
People also ask about Teleperformance's Technical Support Specialist 2s
How is Teleperformance to work for?
Teleperformance is rated 3.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Teleperformance is known for Job Security which is rated at the top and given a rating of 5.0. However, Career growth is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at Teleperformance read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Teleperformance?
According to AmbitionBox ratings, Teleperformance employees rate its salary and benefits as 2.0 out of 5. You can know more about Teleperformance Salaries at AmbitionBox
How is the work culture at Teleperformance?
Work culture is rated 2.0 at Teleperformance by 1 employees. While job security is rated 5.0 and work-life balance is rated 3.0 at Teleperformance. Read detailed reviews by employees of Teleperformance on AmbitionBox.