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Teleperformance
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Filter reviews by Teleperformance Digital Officer Kolkata Reviews
Overall Rating
based on 15
reviews
What employees say about Teleperformance?
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Workplace insights
Monday to Saturday
62% employees reported
Strict (9am - 8pm)
26% employees reported
No travel
70% employees reported
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Gender based rating
Rated by Women
8 reviews
Rated by Men
7 reviews
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a deputy manager
6d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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People also ask about Teleperformance, Kolkata Digital Officers
Is Teleperformance, Kolkata a good place to work for Digital Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 15 employee reviews, it's clear that most digital officers have a below average experience working at Teleperformance, Kolkata.
Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 1.9.
Does Teleperformance, Kolkata pay their Digital Officers well?
According to AmbitionBox reviews, Teleperformance, Kolkata digital officers rate their salary and benefits at 2.8 out of 5, based on 15 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Teleperformance, Kolkata's digital officers salaries
here
and to read reviews specifically about salary and benefits at Teleperformance, Kolkata for digital officers,
click here
.
How is the work culture at Teleperformance, Kolkata for Digital Officers?
Work culture at Teleperformance, Kolkata for digital officers is rated 3.0 out of 5 by 15 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Teleperformance, Kolkata for Digital Officers?
Based on 15 reviews on AmbitionBox, Teleperformance, Kolkata's digital officers rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance, Kolkata.
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Teleperformance Digital Officer Reviews by Locations
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Teleperformance Kolkata Reviews by Designations
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- Teleperformance Digital Officer Kolkata Reviews
10%
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