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Engaged Employer

Teleperformance

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3.9

based on 29.9k Reviews

Video summary

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Teleperformance B.P.O Agra Reviews

Updated 28 Sep, 2024

Overall Rating

4.2/5

based on 7 reviews

Rating distribution

4 (57.1%)

0 (0%)

1 (14.3%)

Category Ratings

3.7

Company culture

3.7

Skill development

3.4

Job security

2.9

Work-life balance

2.9

Promotions

2.8

Work satisfaction

2.5

Salary

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

50% employees reported

Flexible timing

50% employees reported

View more detailed insights

Gender based rating

4.5

Rated by Women

3 reviews

3.9

Rated by Men

3 reviews

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7 reviews found

Sort by: Popular

B.P.O in Agra

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 28 Sep 2024

Likes

Good culture.

Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

I am reginini because I will not comfortable full time . I am comfortable part time.

B.P.O in Agra

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 16 May 2023

Likes

Teleperformance traning was too good.

Skill development - Good
Company culture - Good

Dislikes

bad Behaviour

Salary - Poor
Work satisfaction - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

What people are saying about Teleperformance

View All

a deputy manager

Job at Risk because of AI 🚨

The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents. 🔹 AI-powered voice modulation is minimizing the need for language training. 🔹 Chatbots and virtual assistants are handling routine queries. 🔹 Automated workflows are streamlining backend operations. What’s the way forward? Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape. 💡 How do you see AI reshaping the BPO industry? Share your thoughts

Got a question about Teleperformance?

Ask anonymously on communities.

B.P.O in Agra

Full Time

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 21 Feb 2023

Likes

It is Very Bad Co.

Dislikes

It is not feeled for Agent Life.

Salary - Bad
Skill development - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

B.P.O in Agra

Full Time

Business Process Outsourcing Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 23 Sep 2022

Likes

I like about the work with teleperformance

Dislikes

Teleperformance good company but management not ok

Salary - Bad
Job security - Bad
Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

B.P.O in Agra

Full Time

Outbound Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

2.0

Skill development

5.0

Job security

4.0

Promotions

2.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 21 Dec 2022

Likes

good for starting your career

Salary - Excellent
Job security - Excellent
Promotions - Good
Company culture - Excellent

Dislikes

Leave

Skill development - Poor
Work satisfaction - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

B.P.O in Agra

BPO Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 16 Aug 2017

Likes

the company is open to innovation and readily and best company in the agra i love the fact

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

compensation is decent but growth is slow. the work pressure is very high sometimes.i have to work 9-11 hours straight in a day and night as i have to attand clint calls in the evining and sometimes late in to the night.

Work Details

generally speking. my work is slightly challenging as i have to look after the entire product marketing and distribution life cycle as well as manage day to day yield operations

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

B.P.O in Agra

SBI Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 03 Aug 2018

Likes

intelenet best company i agra

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Work-life balance - Good

Dislikes

Work Details

Work timings: Flexible Timings

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Teleperformance Agra Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 50% of emplo...Read more