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Teleperformance
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Filter reviews by Teleperformance Associate Thane Reviews
Overall Rating
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What employees say about Teleperformance?
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Monday to Saturday
60% employees reported
Flexible timing
20% employees reported
No travel
60% employees reported
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Rated by Women
3 reviews
Rated by Men
2 reviews
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a deputy manager
5d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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People also ask about Teleperformance, Thane Associates
Is Teleperformance, Thane a good place to work for Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 6 employee reviews, it's clear that most associates have a positive experience working at Teleperformance, Thane.
Skill development holds the highest rating at 4.2, while job security is rated the lowest amongst all factors at 2.2.
Does Teleperformance, Thane pay their Associates well?
According to AmbitionBox reviews, Teleperformance, Thane associates rate their salary and benefits at 2.6 out of 5, based on 6 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Teleperformance, Thane's associates salaries
here
and to read reviews specifically about salary and benefits at Teleperformance, Thane for associates,
click here
.
How is the work culture at Teleperformance, Thane for Associates?
Work culture at Teleperformance, Thane for associates is rated 2.7 out of 5 by 6 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at Teleperformance, Thane for Associates?
Based on 6 reviews on AmbitionBox, Teleperformance, Thane's associates rate job security at 2.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance, Thane.
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Teleperformance Associate Reviews by Locations
- Teleperformance Associate Kolkata Reviews
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Teleperformance Thane Reviews by Designations
- Teleperformance Customer Service Associate Thane Reviews
- Teleperformance Customer Service Executive Thane Reviews
- Teleperformance Senior Customer Service Executive Thane Reviews
- Teleperformance Team Lead Operations Thane Reviews
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