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Teleperformance
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Filter reviews by Teleperformance Assistant Manager Customer Care Mohali Reviews
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based on 11
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What employees say about Teleperformance?
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Workplace insights
Rotational Shift
61% employees reported
Flexible timing
50% employees reported
No travel
86% employees reported
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Gender based rating
Rated by Women
4 reviews
Rated by Men
6 reviews
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a deputy manager
5d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Teleperformance Assistant Manager Customer Care Reviews by Locations
Teleperformance Mohali Reviews by Designations
- Teleperformance Customer Care Executive Mohali Reviews
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Teleperformance Assistant Manager Customer Care
Salaries in Mohali
based on 35 salaries
₹2.4
L/yr - ₹6.1
L/yr
6%
more
than the average Assistant Manager Customer Care Salary in India
View more details
International/On-site exposure
1 total
response
Health insurance
3 total
responses
Job/Soft skill training
3 total
responses
Cafeteria
1 total
response
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