TCS IT Service Desk Analyst review

What employees say about TCS?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

67% employees reported

Flexible timing

71% employees reported

No travel

55% employees reported

View more detailed insights

Gender based rating

4.5

Rated by Women

5 reviews

2.9

Rated by Men

12 reviews

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Top Mentions in TCS IT Service Desk Analyst Reviews

18 reviews found

Sort by: Popular

IT Service Desk Analyst in Chennai

Full Time

IT Infrastructure Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Jul 2024

Likes

Excellent place to work and gain knowledge.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Opportunity can be provided for the Employees with break for a valid reason like child care to restart their career.

IT Service Desk Analyst in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 10 Feb 2025

Likes

Job security - Good

Dislikes

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about TCS

View All

a custom software engineering specialist

2w (edited)

Got Offer from TCS!

Hello, I got 32L CTC offer from TCS as an IAM associate consultant. Is it a good package considering I have 10.9 years of experience and in IAM 3.6 years? Rest of the experience is in dot net. Also, TCS is considering 10.2 experience only as some process on their side. Please share your thoughts on the offered package and the experience part. Thank you in advance.

Got a question about TCS?

Ask anonymously on communities.

IT Service Desk Analyst in Kolkata

Full Time

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 02 Dec 2024

Likes

Nothing

Job security - Good

Dislikes

Everything is a planned trap.

Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

IT Service Desk Analyst in Hyderabad / Secunderabad

Full Time

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 15 May 2023

Likes

Work life Job security good

Job security - Excellent
Work-life balance - Good

Dislikes

No photographs No promotions Less growth

Salary - Poor
Promotions - Bad
Work satisfaction - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

IT Service Desk Analyst in Kolkata

Full Time

It Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 21 Nov 2022

Likes

There are no such thing to like in it

Job security - Good

Dislikes

Work culture is worst

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

IT Service Desk Analyst in Pune

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

4.0

Skill development

5.0

Job security

1.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 01 Feb 2023

Likes

Culture is good

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary is very less

Salary - Bad
Promotions - Bad

IT Service Desk Analyst in Hyderabad / Secunderabad

Full Time

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Mar 2022

Likes

Tcs is very good company to work but no growth

Skill development - Excellent
Job security - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Management are not responsible

Promotions - Poor

Work Details

It was as good and felt secured

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

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IT Service Desk Analyst in Pune

Full Time

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 29 Jul 2022

Likes

Company environment is very good

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

No doubt

Work Details

Best company

Work days: Monday to Friday (Flexible Timings)

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IT Service Desk Analyst in Gitanjali

Full Time

IT Support Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

5.0

Job security

1.0

Promotions

3.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 08 Mar 2025

Likes

Job security - Excellent
Work-life balance - Good

Dislikes

Salary - Bad
Skill development - Bad
Promotions - Bad
Company culture - Bad

IT Service Desk Analyst (working remotely)

Full Time

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

IT Service Desk Analyst in Kolkata

Full Time

IT Network Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

2.0

Skill development

5.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 17 Dec 2018

Likes

TCS overall is good but the project but and the managers are terrible

Job security - Excellent

Dislikes

TCS is good but project and management is terrible

Skill development - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

IT Service Desk Analyst in Kolkata

Full Time

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 26 Apr 2018

Likes

Obviously for the job security people like to work with TCS. Along with that the learning and self development, work environment are very important parts of the organisation.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

When it comes to the salary / appraisal part there always have some discrepancies which aren't justified by the organisation.

Work Details

It's overall good to work with TCS.

Work days: Monday to Friday (Flexible Timings)

IT Service Desk Analyst in Hyderabad / Secunderabad

Contractual

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Nov 2023

Likes

It provides the best working environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

To many check points

Work Details

Work days: Monday to Friday (Strict Timings)

IT Service Desk Analyst in All over Inida.

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Feb 2022

Likes

One of the Giant IT, where you don't have tobworry about job security. The work culture is amazing and everything is done as per company policies. Teammates were very supportive and the cafeterias are huge with great foods. The medical facilities are great.

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary hike is something that is very low , but the job security and medical benefits compensates complerely. Only salary Hike is the only thing that I dislike. Other than that TCS is an amazing place to work.

Work Details

In one line my work life was completely balanced. However it also depends on projects which you are allocated to.

Work timings: Flexible Timings

Work related travel: This is a desk job.

IT Service Desk Analyst in Kolkata

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 12 Apr 2022

Likes

Just one point want to add. If u joined and thinking of growing here with a good hike every year. Then it's a bit dicey. Bit slow growth while working here and expecting.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

TCS hire people with a good amount of package but not giving good hike to existing employees l. Why ???

Work Details

Excellent

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

IT Service Desk Analyst in Kochi

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 02 Jan 2022

Likes

Job security is the best here

Job security - Excellent

Dislikes

Employee culture, salary are not competitive

Salary - Poor

IT Service Desk Analyst in Noida

Information Technology Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

5.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 27 May 2022

Likes

Only Job Security

Job security - Excellent

Dislikes

No work life balance No Leaves inside project Manager and HR are not coperative

Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

They gave us very very much work Instead of caring about mental health Every associate of my batch was resigned TCS

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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