TCS Genesys Support Engineer Reviews

Likes

I get to learn different skills by having unlimited access to udemy and learning access also I do not have an ego to work in development. So when I was released from first project I got support role which then transitioned to kafka project

Dislikes

Promotions and Hikes are invisible. It's based on pure luck If you get a promotion, in-hand salary gets increased in very slow manner.

Likes

Good work culture ( if one does not want to work ). One can spend complete career without working. One can deny work by telling lack of bandwidth or lack of experience. TCS has tie up with most training platforms so one learn a lot. If you have good relation with seniors then chances are there for onsite oppurtunity.

Dislikes

No appreciation for project work completion and hardly any promotion or salary hike. Every project manager amd partner will give a ladoo of onsite oppurtunity to everyone in the project to motivate as they are helpless due to low pay and low yearly appreciation of associates. TCS is mostly concentrated on AMS and BAU projects so chances are less to get a role in consulting or implementation project. ( its mostly like tata customer service) No mapping of career aspiration, skillset or education qualification. Senior are mostly concerned about incoming revenue and will tag to any project as long as revenue from client is coming. Getting out of project one does not like is very difficult without proper connection or if the project does not finish. No proper training before onboading, Partners try to skill associates on clients resources after onboarding to save money....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Job Security | Timely Salary | Office location in different cities | Work Timings

Dislikes

Mindset - No growth mindset, cheap policies to save money from every corner, don't provide any good facilities office or any tech related infra. No concern about employee well being and top management lacks leadership qualities big time.

Likes

Only package what they offered now.

Dislikes

Work from office (daily 60km travel). No work life balance. Hectic work even on weekends(they will give comp off for it).

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Its a good company but its a large company. Things flow slow here. You meet dumb and smart people at the same time. Some projects are super some are mehhh. So better go with some product based company.

Dislikes

appraisals are poor.

Work Details

Work days: Monday to Friday

Work related travel: This job involves Travel Within City.

Likes

TCS is an organization that keep a tagline "Building on Beliefs" but don't stay on their words. I feel it's a worst company and following primitive methodologies of work. Once the organization was saying only 25% of workforce will work from office by 2025 now has changed their words. Woth no work life balance, and minimum salary bands, I feel it's an organization forcing their employees to scramble with stupid policies. Being such a big organization, it should lead the Digital work Real life. But again, it is promoting and forcing employees to WFO inefficiently. It is an organization which don't give increments and promotions even if you are getting 5/5 points in reviews. In name of promotion, you will get more work and responsibilities without any increase in salary. In one word, the suffocation is increasing day by day in TCS. Also, Somebody, once joined TCS at early stage feels incompetent to the job market....Read More

Dislikes

Everything is worst at TCS.

Likes

TCS provide Continues learning and development. Comprehensive training programs, mentorship opportunity, and access to cutting-edge technologies empower us to advance our technical expertise. TCS encourage innovation and provide a platform for our team to bring our ideas to life ensuring that they remain at the forefront of their fields. Understanding the importance of a healthy work-life balance, TCS offer flexible working hours and supportive work environment. TCS polices are designed to help its employee manage their professional lives effectively, promoting overall well- being and job satisfaction....Read More

Dislikes

not much.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

My career had the lowest low when I had to join TCS. It was all because of an internal transition and not voluntarily at all. There is absolutely no growth at all. Like zero growth financially inspite of I working in a very challenging and competent product based company, as my client.

Dislikes

I dislike everything. My mental health took a toll here thinking about what my career life is turning out to be.

Work Details

Work days: Monday to Friday (Flexible Timings)

Dislikes

I didn't the way of behaving rmg s and hr s, if we are in bench depending upon skill we can choose the project but the rmgs doing completely wrong whatever project is there they will allocate us even if we are worked in development project in previous they will assign us service desk projects, worst i didn't like this

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Only insurance and job security

Dislikes

Growth is stagnant .poor salary and promotions very slow.3 percent hike during appraisal which is not in sync with Market inflation.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Only safety

Dislikes

Very bad managment Very worst working culture no difference between colleges and office managment arrange the seating not to talk to other person ect ect.... No improvement Job security is only for on paper otherwise managment indirectly force to resignation Skill development, learning and domain switch all things tcs have only for eye wash no usess on it

Likes

You will get good projects to learn.

Dislikes

No appreciation of your work. No salary hike. No benifits for extra work. Hr policy is very bad. They don't even know how to talk with people.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I like the company culture of TCS and have a job security and my co-workers are supportive, my leads and mangers are gave a great appreciations towards my work.

Dislikes

N/A

Work Details

Work policy: One day per month in near branch office.

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

1. Health Insurance Policy Scheme 2. Learning and Development 3. Project Management

Dislikes

1. Salary and compensation 2. Lack of empathy from higher management 3. HR teams are not so visible when it comes to address promotions and appraisals 4. Operations Teams are not consulted for any infrastructure and logistics change

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It's a very good company in terms of job security

Dislikes

In my opinion, TCS should provide a little more higher salary as their current salary structure is below industry standards

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Depends on the project you are placed in. Specially manager under you are it matters the most..

Dislikes

Level 4 person who isneely joined is asked to report under Level 3 person who is manager or leading team not bcoz of his expertise but bcoz he/she is tenure staff in the process and they were asked to lead as there was no one then...