TCS Customer Success Manager Reviews

Likes

Work life balance Job security Time flexibility

Dislikes

No work from home policy Learning curve is quite flat Average increment is 6-7% Office politics is there

Work Details

Work policy: It's 5 day working from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Dislikes

Performance bonus they deduct lakhs of rupees in CTC and pay only 33% of our money for for no reason. In TCS, performance bonus is not dependent on employee performance neither company performance. It's depend on top management. Simply they show the amount in CTC which nowhere will be getting to employees. We will not be getting theright answer from HR. There is no proper time management to managers or leads. It's more like govt company. Who require WFH, they keep getting for silly reasons. For genuine medical resons, mid level and jr. Levels they won't be getting. There is no punch-in and punch-out time tracking of employees....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Flexible working hours, reimbursement process is good, HR policies are good, health insurance, job security

Dislikes

Comparatively less hike in salary

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Likes

TCS only has brand name.Inside TCS nothing is good. A lot of favouritism and politics however it’s everywhere but not like TCS it’s next level. Even not proper Management nobody is there to help you.

Dislikes

In TCS no growth at all if don’t want to grow in life just want to earn salary you can join TCS

Likes

Nothing

Dislikes

Do not join TCS Internal IT unit ever, very fraud management and RSDO for Delhi Branch, they are poison for Employees. Specially Subir Mukherjee, Ajita Varma, Rachit Goel. They will bite you like snake, never join this unit. After completing their work, they will never identify who are you, toxic work environment and no growth at all.

Likes

Skills development resources Lots of projects Job security

Dislikes

Very stingy management Employees get only salary but no goodies, team lunches or sponsored celebrations. Laptops given are poor in condition to many and warranty of the laptops are not tracked properly. Employees are forced to pay for any damage even for a 2 year old laptop

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

Work culture at TCS was pretty good for me a lot less stressful with all facilities available inside campus.

Dislikes

Growth is slow in terms of salary and learning. Sometimes you may excellent project opportunities for growth but chances of getting such projects is very low

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance is good with positive work culture. Benefits and allowance are good.

Dislikes

Reward & recognition are comparatively on the lower side, may be subject to a project based. Band promotion after a certain level is very rare.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security

Dislikes

Cab drivers behave unprofessionally toward employees. • Managers have an unsupportive and demanding approach toward their teams. • HR is unhelpful and often ghosts employees. • Unrealistic expectations, where a single person is expected to handle everything without support. • No teamwork, as colleagues are unwilling to assist. • Favoritism is prevalent, affecting workplace dynamics.

Work Details

Work policy: flexible time

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Best company to be at when you get 40+. I regret to join in my late 20s. Too much of learning scope. Easy to get abroad projects. Supportive team and very importantly, Best HRs. They call you by their own just by one Ping. No leaves issues. You can pickup the skills you want to learn and grow.

Dislikes

I am C3A here and been 2 years I am not getting my variable pay. Loosing 6LPA and difficult to get promotion.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing found yet

Dislikes

- variable pay is scam for c3a plus people - toxic environment depends on team member and client (no team work) - zero job security , they will hire you any time and fire you with no reason it's like my bat and my ball if you gave me out then I will take my bat and ball with me no body can play - no salary growth

Likes

Have a variety of project and give's lot's of onsite oppertunity

Dislikes

Salary hike percentage is very low, especially if you are enter as a fresher I would not recommend here becouse for getting a project is task then the project should have decent technology even you put all your efforts sometime luck will pay's major role here

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

You can have your work life balance easily as there is not much work pressure and you can take your time without having fear of losing a job.

Dislikes

With work life balance comes dark things basically not much salary even though if you would be doing a work of 2-3 people you will get salary as chiller here and promotions and hike is just a joke with maximum 6% yearly hike and no promotions till first 4 years.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

TCS is really good in skill development of their employees. It gives lots of opportunities to develop employee skills and apply them as well

Dislikes

Few things such as yearly increment and promotions are bit tough and I would say not just fault of TCS market situation were like that after Covid-19

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

One of the biggest advantages of working at TCS is its strong job security. The company provides a stable work environment, even during uncertain market conditions. Employees can feel assured about long-term employment, which is a major plus. Additionally, TCS offers a well-structured work culture, global exposure, and opportunities to work with major clients across various industries.

Dislikes

Lack of Proper Recognition: Hard work is not always valued as much as personal connections with managers. Performance evaluations can be biased, making it harder for deserving employees to get promotions or salary hikes. Slow Career Growth: Compared to industry standards, career progression can be slow, and salary increments are often not competitive.

Likes

It was a good experience for me at Tata consultancy services. It is a good place for improving our skill, communication with other etc. But one negative point is that work life balance is very poor but other factor is totally awesome.

Dislikes

Nothing to dislike.

Work Details

Work policy: other

Work timings: Flexible Timings

Work related travel: This job involves International Travel.