TCS Customer Success, Service & Operations Department Bangalore / Bengaluru Reviews

Likes

Job security and on time salary.

Dislikes

TCS being a brand does not treat their employees well, do not value their employees. Does not give ear to their employees. A rubbish and emotionless place. A torture house, A big trap !! On 15th Jan 25, a 24 year old girl lost her life in TCS, Ecity2 BLR campus due to the negligence and carelessness. It took over 45 mins for them to rescue her to the hospital and hospital claimed she was brought dead. Ridiculous Facility, Administration, HR and the leaders. A sad place to work unfortunately !!...Read More

Work Details

Work timings: Strict Timings

Likes

Nothing much proud of except works done for society

Dislikes

1) promotion is very slow 2) salary hike never more than 7% though you get high rating in ur appraisal 3) work from office no hybrid

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

1. Global Presence and Opportunities TCS operates in over 40 countries, providing exposure to international clients and projects. Opportunities to work on diverse and innovative projects with leading global brands. 2. Learning and Growth Access to extensive training programs and certifications through platforms like TCS iON and Elevate. Support for upskilling in emerging technologies such as AI, cloud computing, and blockchain. 3. Work-Life Balance Policies that support flexibility and work-life balance, including remote work options. 4. Culture and Values Emphasis on core values like integrity, excellence, and sustainability. Inclusive and collaborative work environment. 5. Job Stability and Security As part of the Tata Group, TCS is known for its stability and focus on employee well-being. 6. Employee Benefits Competitive compensation, health benefits, and opportunities for career advancement. 7. Corporate Social Responsibility (CSR) Active involvement in CSR initiatives, such as education, health, and environmental sustainability programs.....Read More

Dislikes

Disliking aspects of working at a company like Tata Consultancy Services (TCS) 1. Salary and Appraisals: Many employees feel that the compensation is lower compared to industry standards, especially for freshers or those in junior roles. Increment percentages are often perceived as modest. 2. Limited Growth for Niche Skills: Some employees express concerns about the lack of opportunities to work on cutting-edge technologies or niche skills due to the nature of the projects. 3. Work-Life Balance: Depending on the project and client demands, maintaining work-life balance can be challenging. Long hours or high workloads may arise during critical phases. 4. Bureaucracy and Hierarchy: As a large organization, decision-making processes might feel slow and overly hierarchical to some employees. 5. Onsite Opportunities: The allocation of onsite roles can be highly competitive and dependent on project requirements, leading to dissatisfaction among those seeking international exposure. 6. Skill Utilization: Employees sometimes report being allocated to roles or projects that do not match their skill set, leading to stagnation or lack of job satisfaction. 7. Training Quality: While TCS offers extensive training programs, some employees feel these are too generic or insufficiently aligned with the latest industry trends. These issues aren't universal and vary greatly depending on the individual, the team, and the project. Many employees also appreciate TCS's job stability, reputation, and learning opportunities....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Only good thing is job security.

Dislikes

Poor infrastructure Poor salary benefits/ increment Promotions are very slow Lot of micro management in work No flexible working options

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

TCS (Tata Consultancy Services) TCS is a leading global IT services, consulting, and business solutions organization. Some benefits of working at TCS include: - Collaborative work environment - Opportunities for professional growth and development - Diverse and inclusive workplace culture - Challenging projects and opportunities to innovate - Global presence and opportunities for international exposure...Read More

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The work-life balance and job security are the only 2 things

Dislikes

Projects are 90% support which will take you nowhere. Salary is way less than market standards. Although you can learn a lot you cannot use it as the certifications are either from Udemy or Linkedin Learning which no one takes into consideration, then comes the point if you want to go to development you will not be able to do so as all they want is experienced candidates. Once benched you have to report every day to RMG no matter how far you live or whatever reasons you have they will not listen. I will strongly suggest not to join its just ruining your career....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing except u won't be laid off

Dislikes

Their is no communication between their internal teams like HR,admin and Transport. Due to which u will be grinded. There is too much politics. If they don't like you, they will go to any extent to stop your growth, be it be giving bad band, rating appraisal, move to other team and start from scratch. Doesn't matter how much u have worked and given results. There is nothing good about this company of u want peace of mind....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Dislikes

The work culture is really bad. Manager is micromanaging. Scrict for work only. Only work is important, no matter for family issues or any medical issues

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Dislikes