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3.7

based on 6.5k Reviews

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Sutherland Global Services Customer Service Executive Reviews

based on 174 reviews
Updated 15 Dec, 2024

Overall Rating

3.8/5
How AmbitionBox ratings work?

Category Ratings

3.7

Company culture

3.6

Skill development

3.5

Work-Life balance

3.5

Work Satisfaction

3.5

Job Security

3.4

Salary & Benefits

3.2

Promotions/Appraisal

Top Mentions in Sutherland Global Services Customer Service Executive Reviews

174 reviews found

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Top Sutherland Global Services Customer Service Executive Interview Questions

Q1. How to find issues in Ram related to trouble shooting
View answers (6)
Q2. Write a email about customer face issue and involvement ... read more
View answers (2)
Q3. Dif you fail in any class
View answers (8)
Q4. What are component of todibleshooting
View answers (3)
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People also ask about Sutherland Global Services's Customer Service Executives

How is Sutherland Global Services to work for?
Sutherland Global Services is rated 3.8 out of 5, based on 174 reviews by employees on AmbitionBox. Sutherland Global Services is known for Company culture which is rated at the top and given a rating of 3.7. However, Career growth is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at Sutherland Global Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Sutherland Global Services?
According to AmbitionBox ratings, Sutherland Global Services employees rate its salary and benefits as 3.4 out of 5. You can know more about Sutherland Global Services Salaries at AmbitionBox
How is the work culture at Sutherland Global Services?
Work culture is rated 3.7 at Sutherland Global Services by 174 employees. While job security is rated 3.5 and work-life balance is rated 3.5 at Sutherland Global Services. Read detailed reviews by employees of Sutherland Global Services on AmbitionBox.
Is work from home available in Sutherland Global Services?
According to AmbitionBox, 20% Sutherland Global Services employees work from home permanently (based on 15 AmbitionBox reviews in last 6 months).

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Work Policy for Sutherland Global Services Customer Service Executive

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Workplace policy may vary based on Department, Designation and Location.

based on 15 reviews in last 6 months

Work from office

Work from office

54%
Hybrid

Hybrid

26%

Other hybrid work policies

26%

Permanent work from home

Permanent work from home

20%
Join Sutherland Global Services We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™

Gender Based Ratings for Sutherland Global Services Customer Service Executive

based on 166 reviews
4.3
Rated by 66 Women

Rated 4.2 for Company Culture and 4.0 for Skill Development

women
3.4
Rated by 100 Men

Rated 3.4 for Company Culture and 3.3 for Work-Life Balance

men

Working Days for Sutherland Global Services Customer Service Executive

based on 174 reviews
Rotational Shift
67%
Monday to Friday
17%
Monday to Saturday
8%
Other
6%
Alternate Saturday off
2%

Work Timings for Sutherland Global Services Customer Service Executive

based on 174 reviews
Flexible timing
Strict (5.30pm - 2.30am)
Strict (6.30pm - 3.30am)
64%
3%
2%
31% employees reported other strict timings

Shift Timings for Sutherland Global Services Customer Service Executive

based on 174 reviews
Day shift
Night shift
61%
39%

Business Travel for Sutherland Global Services Customer Service Executive

based on 174 reviews
No travel
66%
Within city
28%
International travel
3%
Within country
3%
Sutherland Global Services Customer Service Executive Salary
based on 628 salaries
₹1 L/yr - ₹5 L/yr
At par with the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
20 total responses
healthInsurance
Health insurance
6 total responses
officeGym
Office gym
2 total responses
softskill
Job/Soft skill training
18 total responses
+1 more benefit
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