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3.7

based on 6.5k Reviews

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Sutherland Global Services Customer Service Associate Reviews

based on 334 reviews
Updated 21 Dec, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

3.5

Company culture

3.3

Skill development

3.3

Work-Life balance

3.2

Job Security

3.2

Work Satisfaction

3.1

Salary & Benefits

2.9

Promotions/Appraisal

Top Mentions in Sutherland Global Services Customer Service Associate Reviews

334 reviews found

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Top Sutherland Global Services Customer Service Associate Interview Questions

asked in Customer Service Associate interview
Q1. Your preferred game and how to play it
View answers (12)
asked in Customer Service Associate interview
Q2. Talk about any topic for 1 minute.
View answers (3)
asked in Customer Service Associate interview
Q3. What you know about Sutherland Global Services?
View answers (2)
asked in Customer Service Associate interview
Q4. Talk about memorable day
View answers (4)
asked in Customer Service Associate interview
Q5. Screening of English fluency
View answer (1)
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Career Advice
2w (edited)
projectenginer
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·
works at
Enventure Enginering
I’m 27, I’m looking for Career transition
Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI
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Customer Service Associate Jobs at Sutherland Global Services

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How is Sutherland Global Services to work for?
Sutherland Global Services is rated 3.7 out of 5, based on 334 reviews by employees on AmbitionBox. Sutherland Global Services is known for Company culture which is rated at the top and given a rating of 3.5. However, Career growth is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at Sutherland Global Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Sutherland Global Services?
According to AmbitionBox ratings, Sutherland Global Services employees rate its salary and benefits as 3.1 out of 5. You can know more about Sutherland Global Services Salaries at AmbitionBox
How is the work culture at Sutherland Global Services?
Work culture is rated 3.5 at Sutherland Global Services by 334 employees. While job security is rated 3.2 and work-life balance is rated 3.3 at Sutherland Global Services. Read detailed reviews by employees of Sutherland Global Services on AmbitionBox.
Is work from home available in Sutherland Global Services?
According to AmbitionBox, 3% Sutherland Global Services employees work from home permanently, and 7% work from office 2 days/week (based on 27 AmbitionBox reviews in last 6 months).

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Sutherland Global Services Customer Service Associate Reviews by Locations

Sutherland Global Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 334 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right comp...any for you. 82% of employees reported the working days at Sutherland Global Services as Rotational Shift. 68% employees reported the work timings at Sutherland Global Services as Flexible timing. Read more

Work Policy for Sutherland Global Services Customer Service Associate

i
Workplace policy may vary based on Department, Designation and Location.

based on 27 reviews in last 6 months

Work from office

Work from office

60%
Hybrid

Hybrid

37%

Other hybrid work policies

30%

2 days/week from office

7%

Permanent work from home

Permanent work from home

3%
Join Sutherland Global Services We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™

Gender Based Ratings for Sutherland Global Services Customer Service Associate

based on 310 reviews
3.8
Rated by 135 Women

Rated 3.7 for Company Culture and 3.5 for Skill Development

women
3.5
Rated by 175 Men

Rated 3.4 for Company Culture and 3.2 for Work-Life Balance

men

Working Days for Sutherland Global Services Customer Service Associate

based on 334 reviews
Rotational Shift
82%
Monday to Friday
10%
Other
4%
Monday to Saturday
3%
Alternate Saturday off
1%

Work Timings for Sutherland Global Services Customer Service Associate

based on 334 reviews
Flexible timing
Strict (7.30pm - 4.30am)
Strict (9.30pm - 6.30am)
68%
2%
2%
28% employees reported other strict timings

Shift Timings for Sutherland Global Services Customer Service Associate

based on 334 reviews
Night shift
Day shift
57%
43%

Business Travel for Sutherland Global Services Customer Service Associate

based on 334 reviews
No travel
63%
Within city
34%
Within country
2%
International travel
1%
Sutherland Global Services Customer Service Associate Salary
based on 1.6k salaries
₹1 L/yr - ₹7.5 L/yr
6% more than the average Customer Service Associate Salary in India
View more details
Employee Benefits for Sutherland Global Services Customer Service Associate
cab
Office cab/shuttle
51 total responses
freemeal
Free meal
2 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
15 total responses
+5 more benefits
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