Sutherland Global Services Customer Service Executive Reviews
based on 174 reviews
Updated 15 Dec, 2024
Overall Rating
3.8/5
How AmbitionBox ratings work?
Category Ratings
3.7
Company culture
3.6
Skill development
3.5
Work-Life balance
3.5
Work Satisfaction
3.5
Job Security
3.4
Salary & Benefits
3.2
Promotions/Appraisal
Sutherland Global Services is rated
3.8 out of 5 stars on
AmbitionBox, based on 174 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Sutherland Global Services is rated
3.8 out of 5 stars on
AmbitionBox, based on 174 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Sutherland Global Services Customer Service Executive Reviews
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174 reviews found
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Popular
Customer Service Executive in
Chennai
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 10 May 2021
Likes
Good work environment, team mates are very friendly.
Dislikes
An horror story. No preferred offs, nedd to complete target by working extra hours very hard to speak to an HR or management level to solve our issue. Even if HR hears our problem and promises it will be solved but nothing happens it is like chasing the wind. Career and salary growth is slow.
need to work on off days to make someextra money to make ends meet.approched HR and requested for salary hike, he said " this is not a charity home, if not happy just quit the job. There is so much to speak but am scared because will be targeted and life will be more miserable. No other go, so im working but will be loyal and honest for God's sake....Read More
Work Details
Job is tough since handling customer personal information.
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Kochi
Full Time
·
Service Delivery Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Sep 2024
Likes
Nothing.
Dislikes
Worst company ever!!! No job security. Kochi site is the worst. They got more politics and people are very local with no sense of professionalism.
Customer Service Executive in
Hyderabad / Secunderabad (working remotely)
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Oct 2024
Likes
Workspace
Dislikes
No dislikes moments all is good
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 18 Aug 2024
Likes
Okish and not that good
Dislikes
So many can't explain
Customer Service Executive in
Mumbai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Aug 2024
Likes
Like
Dislikes
Like like like like like
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Life Insurance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Aug 2024
Likes
The environment work with best hr and team leader
Dislikes
Nothing
Work Details
Work timings: Flexible Timings
Customer Service Executive in
Chennai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 15 Jul 2024
Likes
Good place to gain work experience
Dislikes
High target and low incentive
Work Details
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 28 Jun 2024
Likes
I learnt new things and it improved my skills.
Dislikes
None
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Navi Mumbai
Full Time
·
Corporate Training Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 25 Jun 2024
Likes
Friends and work experience
Time management
Facilities
Dislikes
No second chance
No proper communication
Biased towards members
Customer Service Executive in
Navi Mumbai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 28 May 2024
Likes
Nothing
Dislikes
Management work culture benefits promotion learning
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Kochi
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 04 May 2024
Likes
Good internal connection
Dislikes
Overwhelmed by the atmosphere
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 30 Jan 2024
Likes
Support staff good behaviour, security system, soft skill trainings, incentives.
Dislikes
Work Environment no ventilation on floor it's to suffocating no one is taking care of AC people turning it off as per convenience and fighting for it no one is bothered toh stop this non sense as central AC we could not turn off
Customer Service Executive in
Chennai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Feb 2024
Likes
NA
Dislikes
Worst procedure
Not giving proper relieving
Not giving proper answer for termination
People also ask about Sutherland Global Services's Customer Service Executives
How is Sutherland Global Services to work for?
Sutherland Global Services is rated 3.8 out of 5, based on 174 reviews by employees on AmbitionBox.
Sutherland Global Services is known for Company culture which is rated at the top and given a rating of 3.7. However, Career growth is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at Sutherland Global Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Sutherland Global Services?
According to AmbitionBox ratings, Sutherland Global Services employees rate its salary and benefits as 3.4 out of 5. You can know more about Sutherland Global Services Salaries at AmbitionBox
How is the work culture at Sutherland Global Services?
Work culture is rated 3.7 at Sutherland Global Services by 174 employees. While job security is rated 3.5 and work-life balance is rated 3.5 at Sutherland Global Services. Read detailed reviews by employees of Sutherland Global Services on AmbitionBox.
Is work from home available in Sutherland Global Services?
According to AmbitionBox, 20% Sutherland Global Services employees work from home permanently (based on 15 AmbitionBox reviews in last 6 months).
Tell us how to improve this page.
Sutherland Global Services Customer Service Executive Reviews by Locations