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3.7

based on 6.5k Reviews

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Sutherland Global Services Customer Service Associate Reviews

based on 333 reviews
Updated 16 Dec, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

3.6

Company culture

3.3

Skill development

3.3

Work-Life balance

3.2

Job Security

3.2

Work Satisfaction

3.2

Salary & Benefits

2.9

Promotions/Appraisal

Top Mentions in Sutherland Global Services Customer Service Associate Reviews

333 reviews found

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Top Sutherland Global Services Customer Service Associate Interview Questions

Q1. Your preferred game and how to play it
View answers (12)
Q2. Talk about any topic for 1 minute.
View answers (3)
Q3. What you know about Sutherland Global Services?
View answers (2)
Q5. Screening of English fluency
View answer (1)
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Customer Service Associate Jobs at Sutherland Global Services

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People also ask about Sutherland Global Services's Customer Service Associates

How is Sutherland Global Services to work for?
Sutherland Global Services is rated 3.7 out of 5, based on 333 reviews by employees on AmbitionBox. Sutherland Global Services is known for Company culture which is rated at the top and given a rating of 3.6. However, Career growth is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at Sutherland Global Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Sutherland Global Services?
According to AmbitionBox ratings, Sutherland Global Services employees rate its salary and benefits as 3.2 out of 5. You can know more about Sutherland Global Services Salaries at AmbitionBox
How is the work culture at Sutherland Global Services?
Work culture is rated 3.6 at Sutherland Global Services by 333 employees. While job security is rated 3.2 and work-life balance is rated 3.3 at Sutherland Global Services. Read detailed reviews by employees of Sutherland Global Services on AmbitionBox.
Is work from home available in Sutherland Global Services?
According to AmbitionBox, 3% Sutherland Global Services employees work from home permanently, and 7% work from office 2 days/week (based on 27 AmbitionBox reviews in last 6 months).

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Work Policy for Sutherland Global Services Customer Service Associate

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Workplace policy may vary based on Department, Designation and Location.

based on 27 reviews in last 6 months

Work from office

Work from office

60%
Hybrid

Hybrid

37%

Other hybrid work policies

30%

2 days/week from office

7%

Permanent work from home

Permanent work from home

3%
Join Sutherland Global Services We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™

Gender Based Ratings for Sutherland Global Services Customer Service Associate

based on 309 reviews
3.9
Rated by 134 Women

Rated 3.8 for Company Culture and 3.6 for Skill Development

women
3.5
Rated by 175 Men

Rated 3.4 for Company Culture and 3.2 for Work-Life Balance

men

Working Days for Sutherland Global Services Customer Service Associate

based on 333 reviews
Rotational Shift
82%
Monday to Friday
10%
Other
4%
Monday to Saturday
3%
Alternate Saturday off
1%

Work Timings for Sutherland Global Services Customer Service Associate

based on 333 reviews
Flexible timing
Strict (7.30pm - 4.30am)
Strict (9.30pm - 6.30am)
68%
2%
2%
28% employees reported other strict timings

Shift Timings for Sutherland Global Services Customer Service Associate

based on 333 reviews
Night shift
Day shift
57%
43%

Business Travel for Sutherland Global Services Customer Service Associate

based on 333 reviews
No travel
63%
Within city
34%
Within country
2%
International travel
1%
Sutherland Global Services Customer Service Associate Salary
based on 1.6k salaries
₹1 L/yr - ₹7.5 L/yr
6% more than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
51 total responses
freemeal
Free meal
2 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
15 total responses
+5 more benefits
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