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Sutherland Global Services SME Reviews

Updated 27 Feb, 2025

Overall Rating

3.4/5

based on 67 reviews

Rating distribution

5

21 (31.3%)

4

20 (29.9%)

3

12 (17.9%)

2

4 (6.0%)

1

10 (14.9%)

Category Ratings

4.1

Work-life balance

3.9

Job security

3.7

Company culture

3.6

Skill development

3.6

Work satisfaction

3.3

Salary

3.3

Promotions

What employees say about Sutherland Global Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

53% employees reported

Flexible timing

58% employees reported

No travel

61% employees reported

View more detailed insights

Gender based rating

4.7

Rated by Women

14 reviews

3.0

Rated by Men

48 reviews

Sutherland Global Services is rated 3.4 out of 5 stars on AmbitionBox, based on 67 company reviews.This rating reflects an average employee experience, indicating moderate sati ... Read more

Sutherland Global Services is rated 3.4 out of 5 stars on AmbitionBox, based on 67 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in Sutherland Global Services SME Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

67 reviews found

Sort by: Popular

SME in Chennai

Voice Process Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

1.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 06 Sep 2020

Likes

It's the best company to work and interms of employee satisfaction I will say it's the best company . Free cab,best cafeteria ,best environment and pay at time. They never delayed the payment.

Salary - Good
Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good

Dislikes

Working hours

Job security - Bad

Work Details

It's too hard because the working hours is tio High

Work days: Monday to Saturday (Flexible Timings)

SME in Kochi

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 25 Oct 2024

Likes

Work atmosphere is great

Dislikes

Cochin, Amazon SPS management heads are extremely greedy and selfish, they don't care about the employee well-being or growth, just how to fill their own stomach

Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

SME in Ernakulam

Full Time

·

Other Hospital Staff Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Feb 2025

Likes

Skill development - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary - Poor
Promotions - Poor

Overall Rating

Average

SME in Mumbai

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Excellent

SME in Chennai

Full Time

·

Airline Services Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 18 Feb 2025

Likes

Sutherland encourages employees to maintain a health wok life balance recognising its importance for overall well being

Work-life balance - Excellent

Dislikes

I am might be feel the compensation package competitive, is not exceptional or reflective their skills and experience…

Read Sutherland Global Services SME Reviews based on locations

4.0

Chennai

(21)

3.7

Navi Mumbai

(10)

2.7

Mumbai

(9)

4.5

Hyderabad / Secunderabad

(6)

3.2

Kochi

(6)

SME in Mumbai

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

4.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 17 Feb 2025

Likes

Job security - Good
Promotions - Good

Dislikes

Skill development - Poor
Work satisfaction - Bad
Company culture - Bad

Overall Rating

Bad

SME in Chennai

Full Time

·

Finance Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 25 Oct 2024

Likes

Nothing much I like. Worst company

Dislikes

Work politics poor management

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Sutherland Global Services.

SME in Chennai

Full Time

·

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Sep 2024

Likes

Best place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

SME in Mumbai

Full Time

·

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Aug 2024

Likes

Nothing

Dislikes

Management is more focused on female employees

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

SME in Chennai

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 06 Mar 2024

Likes

Family

Job security - Excellent
Work-life balance - Excellent

Dislikes

Discrimination and comparison is worst

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

SME (working remotely)

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Sep 2024

Likes

WAH ,work life balance

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

SME in Chennai

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

1.0

Skill development

5.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 31 Dec 2022

Likes

Job security was good

Job security - Excellent

Dislikes

Partially in promotion. Poor management..

Salary - Poor
Skill development - Bad
Promotions - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

SME in Chennai

Full Time

·

Operations Support Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 27 May 2022

Likes

Team mates are supportive.

Dislikes

There is a lot of politics, salary is low as well as career.

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

There was no formal training session

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

SME in Kochi

Full Time

·

Customer service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 23 Feb 2018

Likes

One of the best places to work for where you get numerous opportunities

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Hikes are low

Work Details

It was exciting for me but can vary through departments

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

SME in Mumbai

Full Time

·

Aviation Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 26 Dec 2022

Likes

Process

Dislikes

No increments, no appreciation, no holidays,

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

SME in Chennai

Full Time

·

Finance Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Apr 2024

Likes

Poor company to start your carrer with and too much politics between employees and management. Don't join in this company if u want to start your career in a nice way

Dislikes

Poor company to start your career with and too much politics between employees and management. Don't join in this company if you want to start your career in a nice way.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

SME in Kochi

Full Time

·

IT Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 10 Dec 2018

Likes

Colleagues

Job security - Good
Work-life balance - Good

Dislikes

Poor salary

Salary - Poor

Work Details

Initially exciting eventually boring

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

SME in Chennai

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 03 Jun 2023

Likes

Nothing.

Dislikes

its a bad company to work with. Employee exploitation.

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

SME (working remotely)

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 06 Apr 2023

Likes

Wfh

Salary - Good
Job security - Good
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

Performance incentive is less

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

SME (working remotely)

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 04 Nov 2022

Likes

Near home

Job security - Excellent

Dislikes

1 rupee appraisal for the whole year after hard with and efforts.

Salary - Bad
Promotions - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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How is Sutherland Global Services to work for?

Sutherland Global Services is rated 3.4 out of 5, based on 67 reviews by employees on AmbitionBox. Sutherland Global Services is known for Work-life balance which is rated at the top and given a rating of 4.1. However, Salary is rated the lowest at 3.3 and can be improved. To know first hand how it is like to work at Sutherland Global Services read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Sutherland Global Services?

According to AmbitionBox ratings, Sutherland Global Services employees rate its salary and benefits as 3.3 out of 5. You can know more about Sutherland Global Services Salaries at AmbitionBox

How is the work culture at Sutherland Global Services?

Work culture is rated 3.7 at Sutherland Global Services by 67 employees. While job security is rated 3.9 and work-life balance is rated 4.1 at Sutherland Global Services. Read detailed reviews by employees of Sutherland Global Services on AmbitionBox.

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Sutherland Global Services SME Reviews by Locations

Sutherland Global Services SME Chennai Reviews
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Sutherland Global Services Reviews by Designations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 67 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compa...ny for you. 53% of employees reported the working days at Sutherland Global Services as Rotational Shift. 58% employees reported the work timings at Sutherland Global Services as Flexible timing. Read more

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Sutherland Global Services Office Photos

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Sutherland Global Services SME Salary

based on 230 salaries

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₹2 L/yr - ₹9 L/yr

26% less than the average SME Salary in India

View more details

Employee Benefits for Sutherland Global Services SME

Office cab/shuttle

10 total responses

Health insurance

4 total responses

Child care facility

1 total response

Office gym

1 total response

+3 more benefits

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