Sutherland Global Services Technical Support Executive Navi Mumbai Reviews

Likes

Luckily I got a very good manager. Romin Kapadia in ATT ICM process..

Dislikes

Third class security services.. I lost my realme wireless earphone from locker room and HR Almas Sayyed scolded me.. instead of finding the earphones.

Work Details

I worked in night shifts. And got 2 rotational off.. It would be better if we get a fixed sat and sun off

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

rotational weekly off that u can adjust it as per ya need. 9 hrs shift, good work culture.

Dislikes

incentives are cut down. management, work staffing issue, puts workload on existing employees. incentives are less though in hand salary is gud

Work Details

Work timings: Flexible Timings

Likes

Company culture, friendly environment, incentives

Dislikes

Working hours

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Lack of employee centric

Dislikes

No career growth disgusting management all doped employees on floor

Work Details

Boring

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Nothing, see dislikes please coming from a person part of the organization for 24 months trying to give it a chance each week at first and each day in my 2nd year.

Dislikes

This is a crappy organization. Management will keep changing from airoli to chennai and vice versa every 3 months or so, you'll never settle literally as if you're on calls, you'll be moved to chats and if thats okay, you'll move on to dual chats and this ain't a transition, it will happen within days.! No proper coaching exists, so if you're low on AHT or thats a key area you feel you need to improve, if the crappy management notice they will move you to a new team directly so you're on different shifts, will not be motivated at all as people pnly raise questions no support, quality team will unnecessarily listen to your calls..not required..i had 3 team leaders and all of them were moved within 6 months personally only and nothing professional. So all in all, there's a lot of organizations there along the lines of sutherland mindspace is huge! Walk to the next lane don't regret later....Read More

Work Details

See above

Work timings: Flexible Timings

Work related travel: This is a desk job.