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Sutherland Global Services
based on 6.5k Reviews
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Full Time
Service Delivery Department
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Job security and good atmosphere
No co-curicular actives and fun Friday's
Work days: Monday to Friday
Work related travel: This job involves Travel Within City.
Full Time
Service Delivery Department
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The company and the environment
The politics in the manegement
Work days: Rotational Shift (Strict Timings)
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Customer Service Delivery Department
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Good opportunity for freshers
Need good management policy
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Marketing Department
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Top trending discussions
Full Time
Operations Department
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I don’t like any thing in Sutherland
There is no good canteen and only one washroom on the floor. Less maintenance of services No job security From manager to employee speak bad language on the floor. No cab facilities There is no safe for women Food is also not good.if food is good the price are very high
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Voice \/ Blended Department
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Company culture
Manager giving to much of pressure and there are targeting the person to make them relieving tha job not all managers some of theme like that . If the person is favour to them they always support them even though they made a mistake
Full Time
Customer Success Department
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I love the atmosphere and how they treat
Cafeteria is good but the shopkeeper is very rude to all employees which is annoying , unclean restrooms , sometimes cab issues .
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Other Department
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Nothing intested
Performance ratings will be provides as per employees performance for overal financial year. Says that appraisal will be based on that rating but i never seen a transparent appraisal process means how much amount is going to increase for the particular rating.
Work policy: Untill they calls to come to office WFH runs.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Service Delivery Department
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Nothing.
Worst company ever!!! No job security. Kochi site is the worst. They got more politics and people are very local with no sense of professionalism.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Nothing to be liked about
Narcissistic management, unethical work culture, irrelevant management doesn’t know anything about the process. Quantity of work is celebrated quality is compromised
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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Good for gaining experience as a fresher.
1. Too much internal politics. 2. Promotions not based on the performance, most of the company managers doing their job in a wrong way. They are doing the power in a wrong way. 3. I have faced this problem, without any notice, in the end of the month they approved my resignation without notice period. They are doing with terminationin the last of the month and I had stuck in the location without money. Because salary will not provide by the company as per the company policy it will come after 45 days something. And I was the top performer....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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NOTHING is there for LIKES & PROS, Lots of criminal & hidden office politics, Lots of huge hidden & secret & criminal & very illegal privacy violations, personal life violations and human rights abuses & violations very secretly & in a very hidden manner
BEGGARS SALARY, NO new skills learnings & NO career development at all, huge hidden & secret & direct & indirect tortures & tormentations , huge discriminations , degradations & disrespect & blemishes & severe dignity damages, severe negative exploitations and heart-less attitude by HR & Mgmt and by even some criminal peers who are very unworthy in any subjects & communication, and completely doesn't have any quality standards in the behaviour, character & attitude....Read More
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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It is a good start if you enter as fresher and help you in understanding that BPO is not a good industry to be a part of.
The Shifts man. Most of us work on night and the worst part is the graveyard shifts. My shifts start at 2.30 am in morning. Job security ... well you can forgot. People come and start their shift as normal, suddenly manager calls them and they will walk out. .. Sutherland will give you a feeling that you can lose your job any second.
Work days: Rotational Shift (Strict Timings)
Full Time
Customer Success Department
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Work space and culture
Contract based hiring the employee's
Full Time
Operations Department
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This was the first company I worked, great team and excellent management. Whatever I am today, they have built and molded me. I am proud of working with Suth and I would like to thank the entire company and HR - Ashish who recruited and gave me this opportunity to work with them. Thanks for everything.
None
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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There is nothing to like about working with Sutherland..
Worst HR team doing nothing other than recruitment. WFM is like puppet doing nothing except uploading the files shared to them. Transport department is if no use...still using the old pattern of assigning cabs to employees There's a lot more which is not said by many out there.
Full Time
HR Operations Department
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The L&D function is very active and great. It curate the actual needs of the people learning and help the employees to grow.
The internal politics
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Worst place to work especially the management is poor, they blame us for everything, and everyone resigns from here no one really likes to stay here.
Their management and services, work atmosphere they provided
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Service Delivery Department
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Everything here at sutherland is amazing and a great path for freshers.
The promotions amd appraisals are a bit slow but that depends on your capability as well.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Excellent company culture, excellent management, but predatory compansation packages. But if they seem justified to you, you'll feel at the right place
The compensation packages are as predatory as predatory can get, and every trick in the book used to maximize company profit.
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Value to the employee Job security Leave approves immediately Day to day monitoring on performance and training accordingly
Work-life balance Salary is low
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Although I've only just begun my time with Company and have been working remotely, I'm excited to learn more about the company culture and benefits as I continue in my role.
While I enjoyed my experience in company, I felt that opportunities were often reserved for existing staff, rather than being awarded based on merit. I hope to see a more inclusive approach to career development in the future.
Full Time
Other Department
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There is nothing to like about the company.
There are infinite reasons: no job security, no professionalism, no humanity, senior management and HR are not co-operative, everyone is treated like a slave. Would never recommend anyone to join this company.
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Getting salary on or before 31st.
No respect No inclusion or diversity as advertised. They ask you to put 10/10 while taking great place to work survey. Not great place to work. Toxic management Worst process for promotion. Even with 1 yr will get promoted but not tenured for more than 9 yrs Even an unknown HR will threaten you as if u made a big mistake in process and terminating us immediately.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
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