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Sutherland Global Services
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Full Time
Customer support Department
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Everything
Nothing
Excellent
Work days:ย Monday to Friday (Flexible Timings)
Work related travel:ย This is a desk job.
Offers everything
Order management for dell Department
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I have a pathetic experience working with sutherland global services. I have almost 7 years of experience and this is the first and terrible company that I have ever seen. they first promised that we will get the over time amount but as the time pass on we are not even getting a single penny. One of the worst company I have ever seen in my career. They use to make us work for 5 extra hours everyday without being paid...Read More
Management is pathetic. There is a lot of partiality
Hectic
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This job involves Travel Within City.
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Frankly speaking I didn't like anything in that company
One of the worst company that I have worked in my life Very disgusting.they make us to stretch for 14 hrs. Now they are not even providing a cab facility. We have got an e-mail from the hr team that the Dell process from is about to wind off. I haven't found any option to give zero stars but unfortunately that is the max which I can give(1 star)
Work days:ย Alternate Saturday off (Strict Timings)
Work related travel:ย This is a desk job.
What people are saying about Sutherland Global Services
Full Time
Operations Support Department
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I really enjoyed my time working at Sutherland, especially because of strong management team and the supportive work environment. During my two years there, I had the opportunity to grow both professionally and personally. I appreciated the focus on career growth and continuous training opportunities.
One of the challenges I faced during my time at Sutherland was the high turnover rate and the lack of follow through on long term performance. I believe that for any organisation to thrive, itโs important for leadership to not only focus on short term goals but also support employees in realising long term success.
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Customer Success Department
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I love the atmosphere and how they treat
Cafeteria is good but the shopkeeper is very rude to all employees which is annoying , unclean restrooms , sometimes cab issues .
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Other Department
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Nothing intested
Performance ratings will be provides as per employees performance for overal financial year. Says that appraisal will be based on that rating but i never seen a transparent appraisal process means how much amount is going to increase for the particular rating.
Work policy: Untill they calls to come to office WFH runs.
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Voice / Blended Department
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Good for gaining experience as a fresher.
1. Too much internal politics. 2. Promotions not based on the performance, most of the company managers doing their job in a wrong way. They are doing the power in a wrong way. 3. I have faced this problem, without any notice, in the end of the month they approved my resignation without notice period. They are doing with terminationin the last of the month and I had stuck in the location without money. Because salary will not provide by the company as per the company policy it will come after 45 days something. And I was the top performer....Read More
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Finance Department
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NOTHING is there for LIKES & PROS, Lots of criminal & hidden office politics, Lots of huge hidden & secret & criminal & very illegal privacy violations, personal life violations and human rights abuses & violations very secretly & in a very hidden manner
BEGGARS SALARY, NO new skills learnings & NO career development at all, huge hidden & secret & direct & indirect tortures & tormentations , huge discriminations , degradations & disrespect & blemishes & severe dignity damages, severe negative exploitations and heart-less attitude by HR & Mgmt and by even some criminal peers who are very unworthy in any subjects & communication, and completely doesn't have any quality standards in the behaviour, character & attitude....Read More
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Non Voice Department
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Full Time
IT Support Department
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Full Time
Non Voice Department
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Full Time
Service Delivery Department
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Work life balance.
One way cab.
Work days:ย Monday to Friday (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Non Voice Department
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Full Time
Customer Success, Service & Operations - Other Department
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Nothing to like
They give placement for who did malpractices in the ramp down project and they sent out who works genuinely. Because we can meet score with malpractices and not with genuine and humble. Politricks
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Software Development Department
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Company Culture,Skill Development is one of the best and is of an international quality. On par with big software companies or even better.
Personally none
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
IT Support Department
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The Work culture looks good. Especially our project which gave us the liberty to work and our Manager Ajay Varadarajan is a gem of a person who led our team with grace and dignity.
Shift timings is bad. Having a good team will only keep the things going.
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Finance & Accounting - Other Department
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To lead the process and get opportunity to call with clients
Appraisal process and mobile policy and they not provide desk phone to call with family members in case of urgent matter
Work days:ย Monday to Friday (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Management Consulting Department
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Yes..it is my first company where I started my career
Not 100 percent , but there will be an partiality by team leads .it's on process to process culture
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
BD / Pre Sales Department
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Work life balance is good and depending on performance job security is there
Growth is limited if you are not able to play office politics
Work policy: 2 days/week from office
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This is a desk job.
Full Time
Voice / Blended Department
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Nice place to work. I have worked for 1 and half year and learned a lot of things also contributed a lot for the organization.
HR decisions are not expected they decide without proper investigation or formal investigation.
Work days:ย Rotational Shift (Flexible Timings)
Work related travel:ย This is a desk job.
Full Time
Voice / Blended Department
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Sutherland is not a Good Company including CEO The Dilip Vellodi.
I have filed a case against Sutherland for Harrasment, Abuse, Profanity, Cyber Crime and Fraud/Scam. Case is now pending with Mumbai Police, Delhi Police, TN Police, Chief Minister Cell, Human Rights, Supreme Court and Media/Press. Do not join Sutherland.
Work timings:ย Strict Timings
Work related travel:ย This is a desk job.
Full Time
Voice / Blended Department
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The only part I liked is salary
Honestly it's a toxic work culture, the exit process was unclear and my manager and an SME they did not give clear information about exit process because they need me in the peak time but instead of communicating it that they need me in critical time my manager always tried her best to confuse me and my exit was really scarred me and still I think so many times whether I can be able find a good work place, it's a rotational shift in the night but every week ur timings get changed and also when they need u they will call u in weekoffs if u r available but I always said No, colleagues I didn't find any meaningful connections there....Read More
Work days:ย Rotational Shift (Strict Timings)
Work related travel:ย This job involves Travel Within City.
Full Time
Customer Success Department
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I stayed in Sutherland just because I had good friends and didn't want to leave them. Also it's a great place to start your career but don't be there more than a year.
Everything is bad. Managers are very partial. They promote the persons who are their favourites. My manager did not even like me and always targeted me because of my personal life. As I was in work from home nobody cared about me or helped me. Had a very bad experience working there.
Work policy: 1 or 2 months from home and other 2 months from office
Work timings:ย Strict Timings
Work related travel:ย This is a desk job.
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AmbitionBox has 3 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compan...y for you. Read moreGenpact
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