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Startek Senior Customer Service Executive Reviews

based on 93 reviews
Updated 22 Nov, 2024

Overall Rating

2.9/5
How AmbitionBox ratings work?

Category Ratings

2.7

Job Security

2.7

Skill development

2.7

Work Satisfaction

2.6

Work-Life balance

2.5

Salary & Benefits

2.5

Company culture

2.3

Promotions/Appraisal

Top Mentions in Startek Senior Customer Service Executive Reviews

93 reviews found

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Top Startek Senior Customer Service Executive Interview Questions

Q1. if customer start abusing you. How will you handle him?
View answers (2)
Q2. How will you handle an angry customer?
View answers (2)
Q3. What is Business processing outsourcing?
View answers (2)
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People also ask about Startek's Senior Customer Service Executives

How is Startek to work for?
Startek is rated 2.9 out of 5, based on 93 reviews by employees on AmbitionBox. Startek is known for Job Security which is rated at the top and given a rating of 2.7. However, Career growth is rated the lowest at 2.3 and can be improved. To know first hand how it is like to work at Startek read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Startek?
According to AmbitionBox ratings, Startek employees rate its salary and benefits as 2.5 out of 5. You can know more about Startek Salaries at AmbitionBox
How is the work culture at Startek?
Work culture is rated 2.5 at Startek by 93 employees. While job security is rated 2.7 and work-life balance is rated 2.6 at Startek. Read detailed reviews by employees of Startek on AmbitionBox.

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Gender Based Ratings for Startek Senior Customer Service Executive

based on 84 reviews
3.2
Rated by 37 Women

Rated 2.9 for Job Security and 2.9 for Work Satisfaction

women
2.3
Rated by 47 Men

Rated 2.6 for Skill Development and 2.4 for Job Security

men

Working Days for Startek Senior Customer Service Executive

based on 93 reviews
Rotational Shift
58%
Monday to Friday
17%
Monday to Saturday
16%
Other
6%
Alternate Saturday off
3%

Work Timings for Startek Senior Customer Service Executive

based on 93 reviews
Flexible timing
Strict (9am - 6pm)
Strict (6am - 3pm)
49%
9%
6%
36% employees reported other strict timings

Shift Timings for Startek Senior Customer Service Executive

based on 93 reviews
Day shift
Night shift
71%
29%

Business Travel for Startek Senior Customer Service Executive

based on 93 reviews
No travel
68%
Within city
26%
Within country
6%
Startek Senior Customer Service Executive Salary
based on 255 salaries
₹1 L/yr - ₹4.5 L/yr
24% less than the average Senior Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
8 total responses
healthInsurance
Health insurance
2 total responses
childCareBenefits
Child care facility
1 total response
softskill
Job/Soft skill training
6 total responses
+2 more benefits
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