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Startek

Compare

based on 7.1k Reviews

Filter reviews by

Startek Customer Care Executive Reviews

based on 807 reviews

Updated 24 Dec, 2024

Overall Rating

3.1/5

How AmbitionBox ratings work?

Category Ratings

3.1

Skill development

2.9

Company culture

2.9

Work-Life balance

2.9

Job Security

2.9

Salary & Benefits

2.8

Work Satisfaction

2.6

Promotions/Appraisal

Top Mentions in Startek Customer Care Executive Reviews

807 reviews found

Sort by: Popular

Customer Care Executive in Hyderabad / Secunderabad

BPO Services Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 25 Jan 2019

Likes

Training was excellent, rewards and recognition program was nice to enjoy,good work culture

Dislikes

We didn't have enough systems which work properly.they need to increase the no of good systems

Work Details

I need to give resolution for the customer doubts about network.we should maintain aht, quality parameters.

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Care Executive in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 30 Nov 2024

Likes

Training period and company Enrollment

Dislikes

Worst Experience Use Only BBD Time And After Complete BBD Tell Some Reasons And Wake Out Our Company They Can Call U Later And Resion Ur Job No Security For That Job This Is Worst And They Will Come Next Batch Same Process Use And Trough Be Care Full next Coming Batch

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

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Customer Care Executive in Kolkata

Full Time

·

Procurement & Purchase Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 20 Nov 2024

Likes

In this company there is nothing to like about working at flipkart no job security no hygiene this company use you after that agents are like dust.. Without any reason company throws his agent out... Please never waste your time in startek.

Dislikes

Tl behaviour Dirty office Company use you in BBD TIME after BBD for small reason they kick you out Seniors behaviors is soo rude Wrost experience ever..

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Get interview-ready with top interview questions

View all 18 questions

Customer Care Executive in Kolkata

Full Time

·

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 16 May 2024

Likes

Nothing, absolutely nothing

Dislikes

They are paying you for working 8 hours but they will your 10-12 hours with briefings, sessions and other useless stuffs. I have worked there just for some months and I really reached to the conclusion as every senior goes to the office to have fun, for fooling around and for shouting here & there. No transparency about leaves, salary structure, attendance. It is not #starteklife. It is #toxiclife

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Kolkata

Full Time

·

Compensation & Benefits Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 06 Mar 2024

Likes

Nothing to like in this company.

Dislikes

Everything. Don't join in this company. They literally search any loose false of an employee and give them direct ztp illigaly.. They even do not explains why they are being sacked from that company. When any process goes closed they start to terminate the employees. In the case of ztp , if a person gets 3 times ztp then only he/shecan be terminated... But this company does this proudly. A company of full shit and more than worst cheap company it is....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in New Delhi

Full Time

·

Sales Support & Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 20 Dec 2024

Likes

Timing is best

Dislikes

Salary was very low

Customer Care Executive in Kolkata

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 19 Dec 2024

Likes

Nothing I liked

Dislikes

The worst company I had worked. The worst support TLsand HRs

You are reading trusted reviews. Keep reading to find out more about Startek.

Customer Care Executive in Hyderabad / Secunderabad (working remotely)

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 18 Dec 2024

Likes

Process was good

Dislikes

Very bad management

Discover interview dos and don'ts from real experiences

Customer Care Executive in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 30 Nov 2024

Likes

Company Enrollment And Freedom Training Period Also

Dislikes

Shift Timing & Not Providing Emergency Leaves Also

Customer Care Executive in Kolkata

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 29 Nov 2024

Likes

yes

Dislikes

no everything is good their

Customer Care Executive in Kolkata

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 24 Nov 2024

Likes

Salary date is a prefect date for the salary .

Dislikes

Office politics and so cheap mentality management.

Customer Care Executive in Kolkata

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

1.0

Work-Life Balance

posted on 07 Nov 2024

Likes

If we provide good performance on floor allow for breaks as per us

Dislikes

Insult on the floor if unable to report office due to health or climate issues

Customer Care Executive in Lucknow

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 24 Oct 2024

Likes

On time salary

Dislikes

No growth

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Chandigarh (working remotely)

Full Time

·

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 05 Oct 2024

Likes

flexibility

Dislikes

Leave policy, as we can't take the leaves as per our choice. There is no perks and benefits on fesitivals.

Customer Care Executive in Hyderabad / Secunderabad

Full Time

·

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 04 Oct 2024

Likes

Friendliness behaviour and secure

Dislikes

Salary not growth

Customer Care Executive in Bangalore / Bengaluru (working remotely)

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 30 Sep 2024

Likes

Very good environment and very supportive staff

Dislikes

Nothing was wrong

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Orders and logistics Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

1.0

Company Culture

4.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 18 Sep 2024

Likes

Process is good. a Clint's.

Dislikes

Company politics which destroyed The carrier of many people's due to seniors and tls over attitude

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 18 Aug 2024

Likes

Work environment was fantastic

Dislikes

Salary hike

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Kolkata

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 15 Aug 2024

Likes

Worse place to work for female employees no security no sick room dirty filthy washrooms and cab at late night is unsafe

Dislikes

Everything I hated in this job

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Noida

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Aug 2024

Likes

Best

Dislikes

Best one of the them

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

Enventure Enginering

I’m 27, I’m looking for Career transition

Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI

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Customer Care Executive Jobs at Startek

Nepali Customer Care Executive

Noida, Ghaziabad +1

0-1 Yrs

₹ 2.5-3 LPA

People also ask about Startek's Customer Care Executives

How is Startek to work for?

Startek is rated 3.1 out of 5, based on 807 reviews by employees on AmbitionBox. Startek is known for Skill development which is rated at the top and given a rating of 3.1. However, Career growth is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at Startek read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Startek?

According to AmbitionBox ratings, Startek employees rate its salary and benefits as 2.9 out of 5. You can know more about Startek Salaries at AmbitionBox

How is the work culture at Startek?

Work culture is rated 2.9 at Startek by 807 employees. While job security is rated 2.9 and work-life balance is rated 2.9 at Startek. Read detailed reviews by employees of Startek on AmbitionBox.

Is work from home available in Startek?

According to AmbitionBox, 47% Startek employees work from home permanently, and 3% work from office 2 days/week (based on 30 AmbitionBox reviews in last 6 months).

Tell us how to improve this page.

Startek Customer Care Executive Reviews by Locations

Startek Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 807 Startek reviews submitted by Startek employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Startek is the right company for you. 56% of employees reported the work...Read more

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Startek Customer Care Executive Reviews

Work Policy for Startek Customer Care Executive

i

based on 30 reviews in last 6 months

Permanent work from home

47%

Work from office

47%

Hybrid

6%

2 days/week from office

3%

Other hybrid work policies

3%

Gender Based Ratings for Startek Customer Care Executive

based on 719 reviews

Rated 3.1 for Skill Development and 3.1 for Work-Life Balance

Rated 3.0 for Skill Development and 2.8 for Company Culture

Working Days for Startek Customer Care Executive

based on 807 reviews

Rotational Shift

56%

Monday to Saturday

24%

Other

10%

Monday to Friday

7%

Alternate Saturday off

3%

Work Timings for Startek Customer Care Executive

based on 807 reviews

Flexible timing

Strict (9am - 6pm)

Strict (6am - 3pm)

59%

6%

2%

33% employees reported other strict timings

Shift Timings for Startek Customer Care Executive

based on 807 reviews

Day shift

Night shift

79%

21%

Business Travel for Startek Customer Care Executive

based on 807 reviews

No travel

68%

Within city

25%

Within country

5%

International travel

1%

Within the city

1%

Startek Customer Care Executive Salary

based on 1.6k salaries

₹0.5 L/yr - ₹5 L/yr

12% less than the average Customer Care Executive Salary in India

View more details

Employee Benefits for Startek Customer Care Executive

Office cab/shuttle

15 total responses

International/On-site exposure

3 total responses

Free meal

1 total response

Health insurance

25 total responses

+5 more benefits

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