Startek Debt Recovery Agent Reviews

Likes

Salary on time Good communication with AM Supportive AM

Dislikes

Company policy was not in place No proper communication among them self Suggestion was not taken & implemented No proper process No proper Clint response No preference on weekoffs

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

It's good to gain initial experience.

Dislikes

Management uses profanity on the floor to the employees be it supervisor or associate. They pressurized employee to do overtime without any extra payment. They don't show mercy to the associates if they are unwell. One can never get promotion or will be selected through IJP cause only politics and favorism works here.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

People are positive and supporting Good infrastructure Acceptable salary Giving opportunity to maximum no. of people to work Made you to work under pressure and can easily work in any circumstances or on any role

Dislikes

Preferences are only to be given to dearest people even if the person does not have any skill Minimal and not satisfactory appraisal and increment to be given Made you to work for 24*7 hours Not satisfactory work-life balance Leaves you with doubtful Gives you a notice period without any clarity People manipulate No privacy is to be given to anonymous feedback

Likes

The employees of the voice process were amazing even though the management was pathetic!

Dislikes

The non voice process was the worst place to work! Employees were all mostly uneducated and not qualified for the job and were mostly localities, getting along with them is a hideous task.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Senior Management tries a lot to understand and fix issues.

Dislikes

Managers in project are biased. Deliberately distributes job wrongly on Team Leaders without doing their own job. Team Leaders here has very less opportunities to learn or upgrade themselves as throughout the day they only need to audit ( QA job ), followup of completion of different modules and PKT ( Trainers job ). They don't get feasible opportunities to create connect with Team members or conduct planned session for performance management or review people even after spending more than 10 hrs in office due to wrong distribution of job. Managers behaviors are highly unprofessional as they don't have ability to plan things and utilize the supporting department of Training and Quality for proper output resulting to high-level dissatisfied TLs and Associates. Further Managers in all departments are extremely biased and woman-izer. Please do join if and only if don't have other opportunities in hand....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

It's a good company, however in this company due to process ramdown, there's a lack of job security & due to the same reason massive layoffs are happening frequently where employees needs to suffer.

Dislikes

No growth , no appraisal , & no RNR

Work Details

Work policy: If required, they will ask you to visit office.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Me because I work here

Dislikes

Others because they don't deserve a job

Likes

Nothing is good there is no job security, too much politics in this organization

Dislikes

There is no job security, they pressuries the employees

Work Details

Work days: Alternate Saturday off (Strict Timings)

Likes

Na

Dislikes

Their is no job security for any employer If prosses is not required then they will throw out like nothing. They spoiled a employer career my suggestion is don't join startek

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Yes you learn how to play in private sectors and do politics and develop skill and communication👍🏻

Dislikes

Environment not good canteen food was not good and also the system are not working always they stuck and due to this agents have to extend there shift 😞

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

If u are a fresher so it is a good company for you to learn and enhance your skills

Dislikes

The things which I've don't like over here that while getting promoted through an IJP they only made hike of 10% from previous salary which I thought not sufficient they should make a slab for each designation promotion like if an agent got promoted as an Senior executive so it should get a hike b/w 15-20% and if they promoted as anTL so it was should be 25-30% of salary hike but over it is not happening...Read More

Likes

Salary on time is the only benefit

Dislikes

Favouritism Manager treat to agent as slave or labour scolding on floor Never see your hardwork Only support their favourite either they or not HR is just like a monk I will prefer plz not come in this company

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing to like about this organisation, only our team is good and manager and lead is supportive.

Dislikes

HR - Employee Relations Team is poor. Admin - Poor management of office Overall Environment - They will not care about anything rather than work, they have terminated so many employees without proper reasons, they have never arranged any outing for team with company budget, ER team is pathetic, Employee development or training- nothing, they never took any training sessions for support staff to upskill them. Overall 1/5 to this organization as an cultural point of view....Read More

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Hell no

Dislikes

Yes, so much politics and no respect for hard working agent as of only the Tl and higher authority people are running without agent, slave is the word that can be used where you will be told 2 and half will be your on induction but can't accommodate once you joint the floor. All fake please reply who satisfied with management

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

They don't have Cafeteria, Washrooms are always dirty. No tissue paper, no toi*et paper, Locker is not available for the employees to keep their belongings, No place to keep the bag, No celebration of Festival, No decoration on National holidays. People calls Startek as MNC but it is not, neither the work environment nor the people of Startek. Managers don't know how to speak and they call themselves "Manager". Manager's are always rude with their employees....Read More

Likes

Training period and company Enrollment

Dislikes

Worst Experience Use Only BBD Time And After Complete BBD Tell Some Reasons And Wake Out Our Company They Can Call U Later And Resion Ur Job No Security For That Job This Is Worst And They Will Come Next Batch Same Process Use And Trough Be Care Full next Coming Batch

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.