AmbitionBox
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Insights from employee reviews on AmbitionBox
33% employees reported
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3 reviews
1 reviews
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Full Time
Back Office Department
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Good ambiance
Salary date 7th
Work policy: other
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves International Travel.
Full Time
Banking Operations Department
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Atmostfear working style
Salary not enhance
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Life Insurance Department
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Aegis Working strategy is good.
Managers and supervisors not good.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Agent Department
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Good but not a curiour
Salary issues
Work timings: Strict Timings
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Full Time
Voice / Blended Department
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They give you experience in acting TL acting trainer action acting quality acting sme. it will hellp us to improve our knowledge & working style
They promote their favorite one either they will not check the advisor have knowledge or not about the process & yearly increment is not available , anytime they will forced you to resign for score because they willl not check is this process fault or process bcx they only follow client information , they will not check is the advisor is correct or not . if your butter your supervisor then you will get promotion otherwise you will not promote , anytime they cancel the IJP & also if the client know the advisor he will promote the same advisor not that who is eligible & also manager don't have mouth to protest against this neither hr have bcx they just running the bussines not agent friendly...Read More
Work policy: only one week is their
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success, Service & Operations - Other Department
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Nothing
The total atmosphere was terrific. No management quality and no proper hr team as well . Total journey of mine was disgusting. Management team was specially responsible for all the nonsense sit happen inside the office and The hr heads oh my goodness . I NEVER EVER SUGGEST ANYONE TO GO STARTEK AND JOIN STARTEK
Work policy: other
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Worst and the most toxic organisation ever to work with.
Worst and the most toxic oranganisation to ever work with. They force their employees to do overtime everyday. They will not give you off on friday forget about sunday and saturday. You can not take a day off on your festivals, the managers are even more toxic inhumane
Full Time
Customer Success, Service & Operations - Other Department
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Nothing
Never ever opt to work at startek, they do not have proper work culture they will terminate you without proper reasons and they'll keep you occupied even after you 8 working hours and HR will only give you excuses for everything also there Salary is one of the lowest in the industry and there is no scope for promotions as well.
Full Time
Operations Department
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Salary on time Good communication with AM Supportive AM
Company policy was not in place No proper communication among them self Suggestion was not taken & implemented No proper process No proper Clint response No preference on weekoffs
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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It's good to gain initial experience.
Management uses profanity on the floor to the employees be it supervisor or associate. They pressurized employee to do overtime without any extra payment. They don't show mercy to the associates if they are unwell. One can never get promotion or will be selected through IJP cause only politics and favorism works here.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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People are positive and supporting Good infrastructure Acceptable salary Giving opportunity to maximum no. of people to work Made you to work under pressure and can easily work in any circumstances or on any role
Preferences are only to be given to dearest people even if the person does not have any skill Minimal and not satisfactory appraisal and increment to be given Made you to work for 24*7 hours Not satisfactory work-life balance Leaves you with doubtful Gives you a notice period without any clarity People manipulate No privacy is to be given to anonymous feedback
Full Time
Operations Department
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The employees of the voice process were amazing even though the management was pathetic!
The non voice process was the worst place to work! Employees were all mostly uneducated and not qualified for the job and were mostly localities, getting along with them is a hideous task.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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Senior Management tries a lot to understand and fix issues.
Managers in project are biased. Deliberately distributes job wrongly on Team Leaders without doing their own job. Team Leaders here has very less opportunities to learn or upgrade themselves as throughout the day they only need to audit ( QA job ), followup of completion of different modules and PKT ( Trainers job ). They don't get feasible opportunities to create connect with Team members or conduct planned session for performance management or review people even after spending more than 10 hrs in office due to wrong distribution of job. Managers behaviors are highly unprofessional as they don't have ability to plan things and utilize the supporting department of Training and Quality for proper output resulting to high-level dissatisfied TLs and Associates. Further Managers in all departments are extremely biased and woman-izer. Please do join if and only if don't have other opportunities in hand....Read More
Work days: Rotational Shift (Strict Timings)
Full Time
Customer Success Department
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It's a good company, however in this company due to process ramdown, there's a lack of job security & due to the same reason massive layoffs are happening frequently where employees needs to suffer.
No growth , no appraisal , & no RNR
Work policy: If required, they will ask you to visit office.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Nothing
Supervisors are mean and doesn't care for our well being, all they focused on there representation infront of their supervisors. My assistant manager told me that there is nothing as work life balance. You have to work whenever we want.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Nothing even TL's and team members are so disgusting they womens as an object. Many case of miss behave in molestation. Specially TL of trust and safety process T&S team ,Pankaj pal, and quality .
🤢🤢🤮🤮🤮🤮🤮🤮🤮🤢🤢🤢🤮🤮🤮🤮🤮🤮🤮🤮🤮🤢🤮🤮🤮🤮🤢worst place to work ,no day off , 😞😞😞😞😞😞 don't work here. No off on national holiday, diwali,holi all are working .they keep you in the office
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Full Time
Operations Support Department
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Salary on time Some of the work staff you will get as supportive staff otherwise not
They will tell about gender equality bt at last they will only listen to girl side if you don't have any strong backup aur proof you will be out Promotion will be given only to the favorite ones If you want to grow here so you have to be in good books and it is almost 90% over here
Work policy: 5.5 day working uss pr b Half day le toh alag bawaal
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success, Service & Operations - Other Department
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As per Lucknow, they offers the best work opportunitys.
There is no salary increment on executive level, like company only want temporary people to work and that why many left the company.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
IT Support Department
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Company has L2 process. So working is good. Easy process.
Company is so broke, they don't even have proper working lift. I was stuck in lift twice and my TL made me work extra hour even though it was not my fault. Micro management is usual. Weekoff preference are thrown into the dustbin and management are the one who are deciding the weekoff.
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Back Office Department
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First thing there is nothing to like working at startek totallt disappointed with company they any time can terminate no matter if employee gve his or her 100%. When they want they will keep and when not they will terminate
One of the worst company no words
Work policy: I was working from home with one week off
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Customer Success Department
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I like FRM and FKBO , but Phonepe process in startek is worst, mainly chiranjeevi Qa are worst eating gutka, some times bad smell of alcohol from Ashok QA.. Vishnu TL of QA often marked me loss of pay for no reason...they used to tell me to do their work also from their email id.. Farzana QA always taunting , spying and criticized me. Not respected me. Made me slave.
Job security
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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Nothing……
No promotions, no management . Everything is worst in this organisation. If you will try to reach out to any senior they will directly say I am not responsible talk to that person blaahhh blaahhh . Everyday someone will resign from the company suddenly you will get to know ok this HR left the company ok this ÔM left .they will take your incentives too
Work policy: other
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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faster scope of IGPs
the company has no job security what so ever and the salary is very below average the marketing standards and have have a very toxic work culture.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Fraud and risk management Department
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"I appreciate the supportive work culture at Aegis, which encourages growth and collaboration. The focus on skill development and recognition makes it a fulfilling place to work."
Aegis Customer Support Services Private Limited? Here only customer support no one support to agent
Work timings: Flexible Timings
Work related travel: This is a desk job.
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AmbitionBox has 4 Startek reviews submitted by Startek employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Startek is the right company for you. 0% employees reported the... work timings at Startek as . Read moreTeleperformance
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