Foundever is rated
2.7 out of 5 stars on
AmbitionBox, based on 55 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Foundever is rated
2.7 out of 5 stars on
AmbitionBox, based on 55 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Foundever Customer Support Executive Reviews
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55 reviews found
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Popular
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Dec 2024
Likes
Nothing to like.
Dislikes
Until you are part of it you don't get proper support from the management, and once you resign and wants to followup for your FnF and documents like experience letter and reliving letter they are least bothered to reply. If by any chance you get a reply that will be rude, as if we are begging and asking them to do out of box. I would suggest anyone to join Foundever.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Hyderabad / Secunderabad
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 22 Aug 2024
Likes
Work life is very good at foundever
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Chennai (working remotely)
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 10 Apr 2024
Likes
They were friendly and had lot of opportunities early in the job as there were lot of incentives but as years went by they changed their incentive structure to pay less and worked for hours end
Dislikes
Sudden change in incentive structure and no appraisal whatsoever....even when I had applied to leave the company serving my notice period I was treated horribly by the HR team as they didn't send me resignation acceptance letter within 2days as promised...it took them 10days and after a lot of persuasion.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Chennai (working remotely)
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 09 Feb 2024
Likes
Supportive TL helps us in all the challenging scenarios.. Highly satisfied work. I liked Working from home and I am thankfull for Foundever Organisation.
Dislikes
To be honest no dislikes about working at Foundever.. (Was only worried about No salary hikes at times and no job security)
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Sep 2024
Likes
Nothing except on timely pay
Dislikes
Everything
Worst management
Worst operations managers Vinay and Maliha and Mumtaz
Worst TL’s Prashant Mouria
Join complete your training work 2 month after that, enjoy and take your 4 months salary and leave. This is the best thing you can do with this company.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Jan 2024
Likes
Very very worst company I have ever seen Horrible behaviour of the Management, HR, Team Leads etc., towards the Female Employees. No Minimum respect to employees and creating false allegations on employee and escalating them. Bukwass People totally unillitrates. I suggest everyone not to join this sico company.
Dislikes
Idiotic behaviour of people mental management
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
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Foundever.
Customer Support Executive in
Mumbai
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 17 Oct 2023
Likes
I would say that the company should give appraisal to each employee who is working from more than 12 months.
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 05 Oct 2023
Likes
Job security, flexibility, work from home.
Dislikes
Less salary, promotion
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 Jul 2024
Likes
Work environment on floor with my colleagues and fun Friday activities which held by HR engagement team.
Dislikes
Partiality and politics about the appraisals & performance incentives
Customer Support Executive in
Mumbai
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 07 Nov 2023
Likes
Comfort zone
Dislikes
Comfort zone hike issue
Work Details
Work days: Monday to Friday
(Strict Timings)
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Dec 2023
Likes
Good start up organisation learned lot off things from foundver
Dislikes
no dislikes
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Other Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 24 Jul 2024
Likes
Team leaders atmosphere kahaab ajahava alahava
Dislikes
Facilities management work analshavakagab kahaha
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 07 Jun 2023
Likes
Nothing
Dislikes
No growth 👎 and just see how the society is going out and what type of salaries they are providing once compare it.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 May 2023
Likes
Friendly environment, great team leaders
Dislikes
Transportation, cabs are never on time
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Support Executive in
Gurgaon / Gurugram
Part Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Jan 2025
Likes
The question is itself a joke
Dislikes
Foundever itself is an unlike button. Incompetent trainers like tajinder Singh who don’t know English and have stayed in the company for years licking senior’s a**es. They will do anything to be in good books of manager Alex . The men are chauvinistic who have fragile ego when you try to let their pride down. What an absolute top rated toxic company to even step in. You will get daily headaches in terms of gentry, the washroom, space in cafe, HR, manager and the so called unintelligent trainer who was recently promoted. They can call you anytime to fire you so be ready any day can be your last day....Read More
Customer Support Executive (working remotely)
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Nov 2024
Likes
Nothing
Dislikes
Literally everything, this is one of the worst companies ever, they don't keep the promises that they make or do even remotely close to what they are supposed to do, all the sick leaves, casual leaves doesn't matter, if you tell them I met with an accident they would ask you to send a picture of you covered in blood, it's that bad. Leaves will not be approved even if it's planned before like they say. No appraisal, they don't care about their employees, and no matter how hard you work there's no recognition or incentives. Worst cafeteria, no safety for women, they will show you death if you look to leave the company by delaying literally every procedure. Please do not join this company it's better to stay unemployed....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive (working remotely)
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Jun 2024
Likes
None
Dislikes
Worst environment to work in. Foundever Hyderabad runs on favouritism. Ruthless TL's and Ops managers and the HR's are of no use. You don't get your paid leaves, no matter how sick you are you'll be asked to swap your week offs. You can't complaint about anything or anyone as the HR prefers their connection with the managers and team leads over their job role.
People also ask about Foundever's Customer Support Executives
How is Foundever to work for?
Foundever is rated 2.7 out of 5, based on 55 reviews by employees on AmbitionBox.
Foundever is known for Work-Life balance which is rated at the top and given a rating of 2.7. However, Career growth is rated the lowest at 1.8 and can be improved. To know first hand how it is like to work at Foundever read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Foundever?
According to AmbitionBox ratings, Foundever employees rate its salary and benefits as 2.4 out of 5. You can know more about Foundever Salaries at AmbitionBox
How is the work culture at Foundever?
Work culture is rated 2.7 at Foundever by 55 employees. While job security is rated 2.5 and work-life balance is rated 2.7 at Foundever. Read detailed reviews by employees of Foundever on AmbitionBox.
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Foundever Customer Support Executive Reviews by Locations