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Foundever Technical Support Representative Reviews

Updated 8 Mar, 2025

Overall Rating

2.6/5

based on 15 reviews

Rating distribution

5

4 (26.7%)

4

3 (20.0%)

3

2 (13.3%)

2

1 (6.7%)

1

5 (33.3%)

Category Ratings

2.9

Skill development

2.6

Job security

2.6

Work-life balance

2.3

Company culture

2.3

Salary

2.3

Promotions

2.2

Work satisfaction

What employees say about Foundever?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

69% employees reported

Flexible timing

69% employees reported

No travel

55% employees reported

View more detailed insights

Gender based rating

2.5

Rated by Women

5 reviews

2.7

Rated by Men

10 reviews

Foundever is rated 2.6 out of 5 stars on AmbitionBox, based on 15 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with ... Read more

Foundever is rated 2.6 out of 5 stars on AmbitionBox, based on 15 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

15 reviews found

Sort by: Popular

Technical Support Representative in Hyderabad / Secunderabad

Full Time

·

Other Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 08 Mar 2025

Likes

Job security - Good

Dislikes

Salary - Bad
Skill development - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work policy: other

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

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company

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Technical Support Representative in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Jul 2024

Likes

Hewlett Packard (HP) process

Dislikes

No growth

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Technical Support Representative in Chennai

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

2.0

Job security

4.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 19 Jun 2024

Likes

I like the politics happened in sitel You will get everything if you be a labour to your manager instead of being employee.

Promotions - Good

Dislikes

Lack of professionalism

Skill development - Bad
Job security - Poor
Company culture - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Representative in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 07 Mar 2024

Likes

Foundever is a good flatform to a fresher to start learning new skills and building foundation in their journey.

Skill development - Good

Dislikes

There is no much benifit for freshers for continuing even after gaining a good experience. In terms of salary, promotions, etc.

Job security - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Technical Support Representative in Hyderabad / Secunderabad

Full Time

·

CSR & Sustainability Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 18 Jul 2024

Likes

Foundever is a great working place to start off a career.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Not having a good cafeteria, this lead for us to go downstairs to grab something to munch in 15 minutes break which was not enough this lead to extended breaks n then ....to a lot that was not appropriate.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Read Foundever Technical Support Representative Reviews based on locations

2.7

Hyderabad / Secunderabad

(8)

Technical Support Representative in Hitech City

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Jul 2024

Likes

Nothing you will like about this company please don't waste your time applying or working here. They only know how to make you do everything with no growth 💯 and no good salary.

Dislikes

Everything thank you

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Rate your
company

🤫 100% anonymous

How was your last interview experience?

Share interview

Technical Support Representative in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Aug 2023

Likes

Best work environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Cab services

You are reading trusted reviews. Keep reading to find out more about Foundever.

Technical Support Representative in Hyderabad / Secunderabad

Full Time

·

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Aug 2022

Likes

Customer care service based company

Dislikes

Customer care service based company

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Discover interview dos and don'ts from real experiences

Technical Support Representative (working remotely)

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 31 Jan 2023

Likes

It is good for starting career

Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Office politics, no promotions

Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Representative in Hyderabad / Secunderabad

Chat process Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 May 2022

Likes

Worst company to work

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Technical Support Representative in Hi Tech City

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

1.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 16 Apr 2022

Likes

Good for freshers

Salary - Excellent
Skill development - Good
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

No job security

Job security - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Technical Support Representative

Technical Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 May 2020

Likes

Interactive teams, Strong training base at the beginning, good job security, good career growth after 1 year of work, innovation fresh with time, work balance flexible with time.Good for freshers to learn company policies and working.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Night shift working, day shifts very rigid, life balance difficult due to night shift work.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Representative in Hyderabad / Secunderabad

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Jul 2018

Likes

Well before i joined Sitel i had zero Technical Knowladge. But the work which i have done in Sitel gave me alot of Technical Knowladge which will not only be used at work but it can come in handy in my daily life also. I also learnt about Time management. I cant thank enough for the people in the organization gave me.....It was a very good experience..

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing....

Work Details

Work is very good......got to learn new things everyday

Work days: Rotational Shift (Flexible Timings)

Technical Support Representative in Chennai

IT Infrastructure Services Department

1.0

Overall Rating

1.0

Category Ratings

5.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Apr 2019

Likes

Incentives

Salary - Excellent

Dislikes

Waste of time for career

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Waste of time

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Support Representative in Chennai

BPO Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 08 Jan 2019

Likes

Good Encouraging environment with extra curricular activities

Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

NA

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

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HQ - Miami, Florida, United States (USA)
BPO
5k-10k Employees (India)

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 Foundever reviews submitted by Foundever employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Foundever is the right company for you. 69% of employees reported the... working days at Foundever as Rotational Shift. 69% employees reported the work timings at Foundever as Flexible timing. Read more

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Foundever Technical Support Representative Reviews

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Foundever Office Photos

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Foundever Technical Support Representative Salary

based on 39 salaries

₹1.8 L/yr - ₹4 L/yr

20% less than the average Technical Support Representative Salary in India

View more details

Employee Benefits for Foundever Technical Support Representative

Office cab/shuttle

1 total response

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Stock options

0 total responses

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