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Cogent E Services Customer Support Associate Reviews

based on 69 reviews
Updated 7 Dec, 2024

Overall Rating

3.0/5
How AmbitionBox ratings work?

Category Ratings

2.9

Skill development

2.8

Company culture

2.7

Work Satisfaction

2.7

Job Security

2.7

Work-Life balance

2.5

Promotions/Appraisal

2.4

Salary & Benefits

Top Mentions in Cogent E Services Customer Support Associate Reviews

69 reviews found

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Top Cogent E Services Customer Support Associate Interview Questions

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Q1. Suppose you have written quick learner in your strength ... read more
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Q2. what is social media and advantages and disadvantages o ... read more
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Get interview-ready with top interview questions

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Q3. What do you know about customer service?
View answer (1)
Q4. What is the role of a customer support associate?
View answer (1)
Q5. how do you handle irrated customer?
View answer (1)
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People also ask about Cogent E Services's Customer Support Associates

How is Cogent E Services to work for?
Cogent E Services is rated 3.0 out of 5, based on 69 reviews by employees on AmbitionBox. Cogent E Services is known for Skill development which is rated at the top and given a rating of 2.9. However, Salary & Benefits is rated the lowest at 2.4 and can be improved. To know first hand how it is like to work at Cogent E Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Cogent E Services?
According to AmbitionBox ratings, Cogent E Services employees rate its salary and benefits as 2.4 out of 5. You can know more about Cogent E Services Salaries at AmbitionBox
How is the work culture at Cogent E Services?
Work culture is rated 2.8 at Cogent E Services by 69 employees. While job security is rated 2.7 and work-life balance is rated 2.7 at Cogent E Services. Read detailed reviews by employees of Cogent E Services on AmbitionBox.

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Gender Based Ratings for Cogent E Services Customer Support Associate

based on 65 reviews
2.9
Rated by 13 Women

Rated 2.8 for Work-Life Balance and 2.7 for Skill Development

women
3.1
Rated by 52 Men

Rated 3.0 for Company Culture and 3.0 for Skill Development

men

Working Days for Cogent E Services Customer Support Associate

based on 69 reviews
Rotational Shift
71%
Monday to Saturday
23%
Monday to Friday
4%
Other
2%

Work Timings for Cogent E Services Customer Support Associate

based on 69 reviews
Flexible timing
Strict (9am - 6pm)
Strict (3pm - 12am)
43%
11%
7%
39% employees reported other strict timings

Shift Timings for Cogent E Services Customer Support Associate

based on 69 reviews
Day shift
Night shift
73%
27%

Business Travel for Cogent E Services Customer Support Associate

based on 69 reviews
No travel
80%
Within city
18%
Within country
2%
Cogent E Services Customer Support Associate Salary
based on 261 salaries
₹1.2 L/yr - ₹3.7 L/yr
16% less than the average Customer Support Associate Salary in India
View more details
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
2 total responses
softskill
Job/Soft skill training
6 total responses
meal
Cafeteria
1 total response
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