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Cogent E Services Customer Service Representative Reviews

based on 20 reviews
Updated 14 Jan, 2025

Overall Rating

3.5/5
How AmbitionBox ratings work?

Category Ratings

3.9

Work Satisfaction

3.8

Work-Life balance

3.6

Salary & Benefits

3.5

Job Security

3.5

Promotions/Appraisal

3.4

Company culture

3.2

Skill development

20 reviews found

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People also ask about Cogent E Services's Customer Service Representatives

How is Cogent E Services to work for?
Cogent E Services is rated 3.5 out of 5, based on 20 reviews by employees on AmbitionBox. Cogent E Services is known for Work Satisfaction which is rated at the top and given a rating of 3.9. However, Skill development is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at Cogent E Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Cogent E Services?
According to AmbitionBox ratings, Cogent E Services employees rate its salary and benefits as 3.6 out of 5. You can know more about Cogent E Services Salaries at AmbitionBox
How is the work culture at Cogent E Services?
Work culture is rated 3.4 at Cogent E Services by 20 employees. While job security is rated 3.5 and work-life balance is rated 3.8 at Cogent E Services. Read detailed reviews by employees of Cogent E Services on AmbitionBox.

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Gender Based Ratings for Cogent E Services Customer Service Representative

based on 17 reviews
4.9
Rated by 4 Women

Rated 4.9 for Job Security and 4.9 for Work Satisfaction

women
3.4
Rated by 13 Men

Rated 3.9 for Work Satisfaction and 3.7 for Work-Life Balance

men

Working Days for Cogent E Services Customer Service Representative

based on 20 reviews
Rotational Shift
58%
Monday to Saturday
25%
Monday to Friday
17%

Work Timings for Cogent E Services Customer Service Representative

based on 20 reviews
Flexible timing
Strict (11am - 8pm)
Strict (9am - 6pm)
67%
11%
11%
11% employees reported other strict timings

Shift Timings for Cogent E Services Customer Service Representative

based on 20 reviews
Day shift
100%

Business Travel for Cogent E Services Customer Service Representative

based on 20 reviews
No travel
43%
Within city
38%
International travel
13%
Within country
6%
Cogent E Services Customer Service Representative Salary
based on 49 salaries
₹1.4 L/yr - ₹3.2 L/yr
24% less than the average Customer Service Representative Salary in India
View more details
softskill
Job/Soft skill training
2 total responses
meal
Cafeteria
2 total responses
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
View All
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