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IntouchCX
based on 1.9k Reviews
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Insights from employee reviews on AmbitionBox
67% employees reported
33% employees reported
60% employees reported
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1 reviews
5 reviews
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Full Time
University Level Educator Department
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WORST
EVERYTHING IS WORST AND CANT EVEN TELL ONE THING
Work days: Monday to Friday (Flexible Timings)
Full Time
Teaching & Training - Other Department
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Good option for wfh. Training team is average, difficult to have teamwork as they are divided and have grupism.
No office facilitaties. Horrible cab service. Free food offered is horrible and has insects and worms at times. Destine usage is horrible and management has issues using this.
Full Time
Corporate Training Department
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Great work culture and great management. I have been with IntouchCx for 2.7 months.. Comany is expanding alot and giving promotion to the basic level employees. There is lots of growth in the company.
The only negative point over here is salary and increment % which is way to less. Rest everything is awesome.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Corporate Training Department
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The way we learn as well as the appraisals.
We can't be sure, that you might work here for long time or you might be removed due to layoffs
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Other Department
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Nothing
My son is working here from 2 years,he got 2 promotion,now he is process trainer,but the salary is same from the day first, worst company I hv seen.
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Corporate Training Department
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On time salary(though it's not upto market standard)
What not? Everything is disgusting here in this organisation. Worked for about 5 years. All they expect is extended working hours without any pay. The training manager is an idiot. He expects everyone to work 16 hours a day. Irrespective of your shift timings, you'll be assigned with a work. Literally no one is concerned about your personal commitments, health.. you just need to work work work work. No recognition at all... Leave policy is useless.. to get 1 day leave, you've to request your peer n times. I suggest everyone not to join this organisation and spoil your lives...Read More
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Corporate Training Department
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Liked nothing
Everything
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Corporate Training Department
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Growth opportunity is only good
Not happy with the salary
Work days: Monday to Friday (Strict Timings)
Full Time
Corporate Training Department
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It is a great place to work around good people
NA
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Corporate Training Department
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Training Team
Infrastructure and Transport, Promotion
Corporate Training Department
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This company has job security. The management is good headed by leaders who are understanding, compassionate and helpful. They understand the employees. They are supportive. Company policies are also framed in such a manner which is logical and meets the standard. Work culture is good.
The leave policy and health insurance benefits are not employee friendly.
I love to work here as a trainer. It is very dynamic and challenging. However, I get support and guidance from peers and superiors whenever I want. All are very approachable.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Corporate Training Department
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When it comes to be a trainer in the company not that satisfied with the job. But over had a great time with the company
Training team
Average
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Telecom Department
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I would not recommend working at this company if you’re looking for stability. There is absolutely no job security—they will terminate you anytime without a valid reason, no matter how well you perform. Once they’re done with the work, you’re disposable. The shift timings are horrible, making it difficult to maintain a work-life balance. There is no proper management, and employees are treated as temporary resources rather than valued team members. If you’re considering a long-term career, this is not the place for you....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Currently Wfh
Shift timings are bad not enough night shift allowance or any other incentives. Favouritism. If the process is easy they make ways to make it difficult even though its not required. Co workers are snakes. Always on verge to terminate employees no job security.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Business Process Quality Department
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Nothing stands out unless you know how to mind your own business and get along.
Everything is trash, right from the thr workspace ethics and environment to the management that looks at you as just as a robot.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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They can fire you anytime, if by any chance you leave the company because of health issues or personal issues without serving the notice period, they will never issue relieving letter or experience letter and they will also keep the deposit. The only good thing about company is you will get your salary on time.
There is no job security.
Work policy: 2 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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Despite the challenges, I’ve made a few lovely friends at IntouchCX who brighten my work experience.
At IntouchCX, I’ve noticed some problems that affect our work experience. The canteen in tower 2 is not clean, which makes me worry about food safety. Also, there are issues with office politics and favoritism, making it hard to get along as a team. On top of that, the company cab comes two hours earlier than needed, which can be inconvenient. All these problems create a negative environment that makes it harder to enjoy our jobs and be productive....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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It was a good experience with people and some good activities and I enjoyed there a lot.
the leaves approvals was very bad and they are just blackmailing employees about leaves they won't approve leaves and the salary was very low as a fresher I don't know about experienced one. There was no responsibility on the behaviour of higher authorities and there is no much coordination.
Full Time
Corporate Training Department
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Good support from the Managers (Training Department). Transport/Travel Allowance Good colleagues.
Limited opportunities for vertical growth. Yearly increment are average.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Software Development Department
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There is no personal life once you join this organization. They will kill you from inside, no breaks no good leadership no benefits. I was grinded 4 years saved just because of covid and WFH these guys will effect your family too. DO NOT JOIN THIS COMPANY OR YOU WILL DIE...
Go through my above liked things in KNOAH DO NOT JOIN THIS COMPANY THEY WILL KILL YOU FROM INSIDE
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Not even a single positpoint. My Only suggestion to all who planning to join Knoah Solutions is PLEASE DONT WASTE YOUR VALUABLE TIME. Choose wisely, it's your career. Mainly girls please don't join here, you won't even get respect for being a women. You might get explanation from the HR for these negative reviews but trust me I faced alit of challenges only because of this organization.
Every male employees including Management are at back of female employees. Even if not intrested they offer bribes if refused then will fire form the office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Quality Assurance and Testing Department
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To be honest nothing
Senior director Bhavani Vora is too much favourable towards and does not give importance to boys and she doesn’t care if the employee is leaving the organisation as you all can see from past 4 months how many QA’s left from QA COE process and in future many are ready to leave just because of the Bhavani vora and coming to AM Lohit purshotham he is a womaniser he flirts and uses girls cheap character. For a better work environment need to change these people and it’s not for my benefit as I’m not working there anymore and for sure I’ll never rejoin but for the better organisation reputation please change the QA COE management...Read More
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AmbitionBox has 7 IntouchCX reviews submitted by IntouchCX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IntouchCX is the right company for you. 67% of employees reported the ...working days at IntouchCX as Monday to Friday. 67% employees reported the work timings at IntouchCX as Strict timing. Read moreTeleperformance
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