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Intouch

Compare

2.9

based on 29 Reviews

Filter reviews by

Intouch Reviews

Updated 22 Jan, 2025

Overall Rating

2.9/5

based on 29 reviews

On-Par with industry's average

know more

Rating distribution

11 (37.9%)

3 (10.3%)

1 (3.4%)

3 (10.3%)

11 (37.9%)

Category Ratings

3.1

Salary

3.1

Skill development

3.0

Company culture

3.0

Work-life balance

2.9

Work satisfaction

2.8

Job security

2.7

Promotions

What employees say about Intouch?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

57% employees reported

Flexible timing

41% employees reported

No travel

74% employees reported

View more detailed insights

Gender based rating

3.1

Rated by Women

14 reviews

2.6

Rated by Men

14 reviews

Intouch is rated 2.9 out of 5 stars on AmbitionBox, based on 29 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with ... Read more

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29 reviews found

Sort by: Popular

Customer Support Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Nov 2024

Likes

No presure , Manager and TL was very supportive

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Frequently Changing the shift timings

E Support Officer in Hyderabad / Secunderabad

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 14 Jul 2024

Likes

Good for freshers

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Work culture in specific process

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Wfm Manager in Hyderabad / Secunderabad

Full Time

Business Intelligence & Analytics Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

5.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 13 Jul 2024

Likes

Perks

Job security - Excellent

Dislikes

Work life balance ,work plan, application and resources

Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

E Support Officer in Bangalore / Bengaluru

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 29 Apr 2024

Likes

I like Nothing about working at Intouch

Dislikes

I dislike everything about working at Intouch

Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Email Marketing Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Sep 2023

Likes

Worst worst worst Worst

Dislikes

Worst worst organisation ever worked

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Senior E Support Officer in Hyderabad / Secunderabad

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 12 Jul 2023

Likes

Good work environment

Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary hike low

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Aug 2023

Likes

nothing there is to like

Dislikes

i dislike overallll org everything from cab to policues

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Intouch.

Manager in Bangalore / Bengaluru

Full Time

Operations Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 13 Jul 2023

Likes

Nothing

Dislikes

No prpoer Operation structure & culture is in place Anyone who works there are expected to follow only orders and anything good or proactive done are not acknowledged nor get any appreciation. Internal politics since the person who is part of management has few favourites

Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

E Support Officer in Hyderabad / Secunderabad

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 Jun 2023

Likes

There's nothing to like about this company

Dislikes

You'll get your worst working experience here they will treat you like labour's not employees

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Executive in Hyderabad / Secunderabad

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 18 Aug 2023

Likes

Good environment, technical work

Dislikes

Poor incentive, poor cab facilitie.

Job security - Poor
Promotions - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Chat Support Associate in Hyderabad / Secunderabad

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 02 Sep 2023

Likes

Nothing

Dislikes

They always frighten with word termination and there is no job secure also. Termination will be issued by showing silly reasons.

Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work policy: Depends on the company instructions

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior E Support Officer in Hyderabad / Secunderabad

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 May 2023

Likes

No likes

Dislikes

Shawn trainer doesn’t have product knowledge.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Bangalore / Bengaluru

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Jun 2023

Likes

Office canteen was super

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Everything is fine 🆗

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 May 2023

Likes

Nothing just work for a salary

Dislikes

Everything

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service in Hyderabad / Secunderabad

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Apr 2023

Likes

I don't like anything

Dislikes

Everything

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Email Support (working remotely)

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 16 Aug 2024

Likes

Nothing

Dislikes

Agents or whoever is thinking to join this company please be very careful this company is well known for its politics and there’s no job security here it’s according to their wish they’ll remove the agent whenever they want. There’s no voice of employe you address anything and manager would some how throw you out of the project or the company PLEASE THINK TWICE BEFORE YOU GIVE INTERVIEW HERE

Salary - Bad
Job security - Bad
Promotions - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Quality Analyst in Hyderabad / Secunderabad

Full Time

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 May 2023

Likes

It was a good experience

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike about it

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior email supportor (working remotely)

Full Time

Marketing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Jan 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Software Developer (working remotely)

Full Time

DevOps Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Aug 2024

Likes

Company culture and job security

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Timing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior email supportor in Hyderabad / Secunderabad (working remotely)

Full Time

Marketing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Jul 2024

Likes

Work allocation equally alloted to team members

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Extending the shift timing even after the shift timing completed

Top trending discussions

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC -18 LPA + 2.5L variable. what is current value in market for Kubernetes skillset? How can I negotiate to get better offer?

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 29 Intouch reviews submitted by Intouch employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Intouch is the right company for you. 57% of employees reported the worki...Read more

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Intouch Salaries in India

E Support Officer 6 salaries	₹2.3 L/yr - ₹4.5 L/yr
Customer Support Executive 5 salaries	₹2.8 L/yr - ₹4.8 L/yr
Senior Consultant 4 salaries	₹4 L/yr - ₹5 L/yr
Senior E Support Officer 4 salaries	₹3.5 L/yr - ₹4 L/yr
Senior Associate 4 salaries	₹3.8 L/yr - ₹6 L/yr